Re: *ALL* ntl 10MB Discussion (Part 3)
 

I've just spoken to ntl CS (Scottish call centre) and was told that they are still conducting regional trials and that any upgrades may be only temporary and speeds would fluctuate for those who had been upgraded , although he did say that all 3meg customers would have a permanent upgrade by the end of the year.

I'm in Newmarket in Suffolk on 3meg.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Thank you Mystical, I hope it goes through before I get home tonight :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

OK had a play about for some info on ignoreProvisioningUpgrade

Now this is just a rehash of information but from what I understand is that when your modem is NEW it is set to allowProvisioningUpgrade and it checks the server for a firmware and downloads and installs it and sets to ignoreProvisioningUpgrade.

When NTL decide that you need a speed change (downgrade OR upgrade) they send a signal to your modem to go to allowProvisioningUpgrade then either send a signal to reboot or ask you to reboot. Modem reboots and checks server for a new firmware/software downloads installs and reboots.

So, if you are set to ignoreProvisioningUpgrade you are at the hands of NTL untill they decide you are allowed the upgrade. If you have allowProvisioningUpgrade, REBOOT! as you just be have been permitted to the upgrade.

I may be completely wrong and probably are but what do others think?

Reference: http://seclists.org/lists/vuln-dev/2002/Mar/0161.html
Reference: http://rfc.slim.summitmedia.co.uk/rfc2669.html

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Just spoke to a nice bloke in the welsh call centre who says that 'I will do that for you, please hold the line, came back a min later and said thats been done your upgraded to 10mb'.

Ive reset my modem (150) but the increase hasnt happened yet, how long does it take for the new config to be sent to the modem?.

when i login to my modem what do i need to look for in the configuration pages/status pages to indicate that the new config file has come through?

Cheers.

Samsung Settop boxes and 10mbs
 

Ok here goes my first post... I have been reading the site for ages and decided, today, now is the time to contribute.

I gave the 0800 number a call this morning, having tried a tier migration last night. I'm told by the chappy on the phone that most places have cable modems except this one (East Cheshire). He went on to say that the STBs from Samsung were not able to do 10Mbs and that he would send an engineer (Tuesday next week). The engineer will fit me a cable modem. I did have to fill in a new direct debit mandate - strange ! Anyway thought the above may be of intrest to someone...

A good friend (also a reader of this board), in the same area, phoned 2 minutes after me and was told that he will get a new STB, 10MBS enabled, in December.

Be good.


PlanBee

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Took a few hours for me to receive the updated config file, modem rebooted by itself :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Anyone upgraded to 10Mb in the Belfast area yet on 120 modem?? Keep loosing service here!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

every time i check my modem event log i notice i have loads of errors some saying that they are critical, anyone else getting this ?, should i ring TS and ask them or is this normal during Network optimisation, i have ntl250 modem i think , it's the little blue one anyone else with this modem getting this????

Re: *ALL* ntl 10MB Discussion (Part 3)
 

yes, but the hit to the modem had to be sent again because if as stated earlier there was an automic rollout to all people with NTLhome150 modems, the nice guy said my logs never received it.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Phoned NTL CS 3 times today got the following conflicting answers -
#1 - Samsung STB can support 10meg, its in my area, we can't volunteer ourselfs to be upgraded...
#2 - Only cable modems can get it, STB's will get it next year
#3 - STB's CAN'T support it, will need to get a cable modem

WTF?!?

I find it stupid how they upgraded us from the PACE STB's to the Samsung STB's only to replace them all with cable modems for the ppl wanting 10megs.

Anyone been upgraded by CS who's on a STB ? if so what did you say to them? (and possibly the name of the person you spoke to)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I have a samsung and was told no it cant do 10meg, so i got my SACM installed this morning and it was automatically on 10meg when it registered whoo hooo!! I am in the North Manchester/Lancashire Border

Re: *ALL* ntl 10MB Discussion (Part 3)
 

DAMMIT!! Location: Dorset, Bournemouth
Modem: NTL 200 Home
Downstream5044 Kbps (630.5 KB/sec)5447 Kbps (inc. overheads)Upstream491 Kbps (61.4 KB/sec)530 Kbps (inc. overheads)
Source: ADSLGuide.org
NOT MINE THOUGH !! now finally today they have upgraded my firmware :D i checked yesterday was version 1 now says 2 :D
alas with my 120 there is no change YET!!! talk about TEASING!!!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

How do i log into my modem

Re: *ALL* ntl 10MB Discussion (Part 3)
 

phoned NTL CS this morning and enquired about 10Mb

I was told by a nice lady that she can upgrade me but due work in the area

I may only receive 4 or 5Mb

now upgraded downloading at 1.17Mb a Second

Thanks NTL

By the way I am in the Coventry Area

Re: *ALL* ntl 10MB Discussion (Part 3)
 

finally was tempted to call CS for a upgrade (all u 10mb users grrr)
a nice lady told me it was on trial and saying i would most likely not get 10mb but should get upto 8mb
doesnt sounds like she wanted to upgraded me
but i asked if i can trial it
she said she'll try and upgrade me
after a couple of mins she said the system wont let her
and said maybe my area aint updated/upgraded or something
told me i should keep trying calling back once in awhile
to see if i could get upgraded

btw im in Bournemouth with a NTL 120 modem
and still using ntlhm120_ntl0001.cpr firmware with allowProvisioningUpgrade (tried restarting SACM)
should every NTL 120 SACM been updated??