Re: Energy companies collapse
 

It would be illegal to charge customers on the same energy tariff differently based on type of meter. The energy is priced on the kW and not how the consumption is measured.

Re: Energy companies collapse
 

Meters have a finite life span before too much longer everyone will be forced to have a smart meter as dumb meters are replaced when eol

Re: Energy companies collapse
 

This just happened to us. Our gas meter was last changed over 19 years ago and Octopus informed us it needed replacing. As un-smart meters aren't being fitted we had to have a smart gas meter and at the same time opted to get our 18 year old Electricity meter updated as well.

The switch over was carried out by an E-on fitter and he ran into no problems and within an hour of leaving our In Home Display (Chameleon SMETS2) was working and both meter readings were showing.

This was 3 weeks ago and everything seems fine.Working on an average 24hr cost compared to last months bill the figures look OK as well.

Bonus is that neither John nor I have to crawl under the stairs any more.

Sorry for going off topic.

Re: Energy companies collapse
 

Re: Energy companies collapse
 

I find your assumption that we didn't consider, or check, what we opted to do to be a tad insulting.

Re: Energy companies collapse
 

All meters have to be "calibrated for accuracy" and some types fall out of specification quite quickly (around 5 years).

Once recalibrated, they were usually refitted at another location.

Re: Energy companies collapse
 

Re: Energy companies collapse
 

We did enquire about having a recalibrated meter fitted but we were informed that none were now available.

Couldn't very well dispute this so decided that the risk of our dumb meters no longer being accurate wasn't worth the risk.

We decided to change to smets2 meters, bonus being that at least they now seem to stay 'smart' if we decided to change supplier in the future.

Re: Energy companies collapse
 

Bulb asked me if I wanted one, I told them no.

Of course, they will all eventually get round it my making tariffs Smart Meter only (in fact, many of these already exist).

Re: Energy companies collapse
 

I've just had an email from Octopus energy to tell me that I have not sent them a meter reading for 4 months. I have already told them I am not one of their customers and I am still awaiting from them a refund of the credit I had with Avro. :rolleyes: :banghead:

Re: Energy companies collapse
 

I was an ex-Avro customer waiting on a refund when they went bust and I received an email from Octopus last night saying my refund has been processed and will be in my account within 5 working days. Now I'm just waiting on the refund from PFP (over £250 credit amassed in just 8 weeks as a customer).

I appreciate that there's a time-consuming process the administrators have to follow, but between Avro and PFP I am owed almost £500 - I'm fortunate that I could afford to wait 5 months for it, but for people already struggling with higher bills, those credit balances owed would have been really helpful over the past few months.

Re: Energy companies collapse
 

Did you move from Octopus after Avro went bust and you moved to them then ? I had my refund sorted ages ago it is shocking that some still have not had theirs. Did you get the final bill ?

Re: Energy companies collapse
 

I moved to Bulb before Octopus contacted me to say they would be our new supplier. I replied back that I didn't want to be their customer as I had moved to Bulb and could they please send final bill and refund my credit. I heard no more until today.

Re: Energy companies collapse
 

Big Clive opens a smart meter. Interesting if you're a techie type like me.

https://www.youtube.com/watch?v=G32NYQpvy8Q

Re: Energy companies collapse
 

Shameful of them to keep you waiting so long