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-   Virgin Media News Discussion (https://www.cableforum.uk/board/forumdisplay.php?f=10)
-   -   VM General News Thread (https://www.cableforum.uk/board/showthread.php?t=33703061)

Itshim 07-03-2025 20:53
Re: VM General News Thread
 
Quote:
Originally Posted by Jaymoss (Post 36192457)
I thought the law had changed and they have to tell you in pounds and pence now ?
I think that only applies to contracts signed at or after ?/?/ 25 :dozey:

philwhite100 16-03-2025 14:02
Re: VM General News Thread
 
We have just become aware that VM are giving away Apple iPads to new customers. What a shame its new customers only as we have been with VM a long time on their top tier packages and i need a new Apple iPad as mine is now very old and won't update any higher than iOS 12.7 so its becoming unuseable.
I don't expect id qualify for one to be fair.

45rpm 16-03-2025 16:43
Re: VM General News Thread
 
Quote:
Originally Posted by philwhite100 (Post 36192893)
We have just become aware that VM are giving away Apple iPads to new customers. What a shame its new customers only as we have been with VM a long time on their top tier packages and i need a new Apple iPad as mine is now very old and won't update any higher than iOS 12.7 so its becoming unuseable.
I don't expect id qualify for one to be fair.
I think the regulator should stop any preferential treatment for "new customers only"

MatthewEastaugh 16-03-2025 17:05
Re: VM General News Thread
 
They're quite old iPads, tbh.

Quote:
'Claim an iPad Cellular 64GB (9th Gen) when you order this bundle. Only available while stocks last.'
They're now on 11th generation, and 9th was superceded by 10th back in October 2022.

Media Boy UK 02-05-2025 15:55
Re: VM General News Thread
 
Liberty Global Q1 revenue up 7.3%; VMO2 sale on hold

https://www.advanced-television.com/...-sale-on-hold/

Pierre 06-05-2025 13:40
Re: VM General News Thread
 
Quote:
Originally Posted by Media Boy UK (Post 36195877)
VMO2 sale on hold
VMO2 was not being sold.

They were going to spin off the network assets into a NetCo, something broadly similar to Openreach.

VMO2 is owned by Liberty Global and Telefonica, LG were all for the NetCo but Telefonica seem to have got cold feet.

Taf 22-05-2025 12:33
Re: VM General News Thread
 
1 Attachment(s)
A neighbour suggested that I have a look at the latest offers from VM.

I was paying £131.77 each month.

With just a few clicks that dropped to £83.02 with no change in services.

There are, of course, increases that will appear in the future, but for the moment I'm quids in.

Taf 01-06-2025 11:52
Re: VM General News Thread
 
1 Attachment(s)
This month's part-month bill is very welcome when the other bills are rising.

Itshim 01-06-2025 15:10
Re: VM General News Thread
 
Quote:
Originally Posted by Taf (Post 36196961)
A neighbour suggested that I have a look at the latest offers from VM.

I was paying £131.77 each month.

With just a few clicks that dropped to £83.02 with no change in services.

There are, of course, increases that will appear in the future, but for the moment I'm quids in.
Out of interest what did you do ?

jem 01-06-2025 19:16
Re: VM General News Thread
 
And that does sound like a good deal. But, tell me, are you now tied in for 24 months (which seems to be the new norm), with built-in increases each year?

Mr K 18-07-2025 21:03
Re: VM General News Thread
 
Well done VM on their award! 3rd year running, wonder if they get to keep the cup?
https://www.which.co.uk/policy-and-i...r-awLXz0F7OWMO
Quote:
Hat trick of horrors: Virgin Media

Poor customer ratings and an expensive price rise sees Virgin Media awarded a Shoddy for the third year running. Virgin Media was the worst-ranked provider in Which?’s annual broadband survey, with poor ratings for customer service and support.

This year, Virgin Media also introduced the biggest mid-contract price rise for broadband-only customers of £3.50 a month, compared with the £3 a month announced by most other providers. The company has also been under investigation by Ofcom since 2023 following customer complaints that Virgin Media is making it difficult for them to cancel their services. This case is still ongoing.

Itshim 23-07-2025 17:26
Re: VM General News Thread
 
Three messages, saying I need to upgrade my box . Guess this is way the one I have is rubbish . The epg is a joke, the recording setting are so poor . And it can't tell new shows from repeats

Mr K 04-08-2025 19:51
Re: VM General News Thread
 
51,400 customers lost by VM in the last quarter. Very careless of them.
https://www.thinkbroadband.com/news/...n-last-quarter

Paul 04-08-2025 22:43
Re: VM General News Thread
 
Not really a great surprise, they screw loyal customers rather than reward them, and CS is generally awful.

I noticed this as well, another screw the existing customers ...
Quote:
... properties that have an existing or old Virgin Media/NTL/Telewest coax lead to the property cannot order a FTTP install even if in the Project Mustang footprint currently

Jimmy-J 05-08-2025 02:22
Re: VM General News Thread
 
I left over 3 month ago after about 24 years or more, now with https://www.brsk.co.uk/ 2gig d/l and u/l, cheaper than the 1gb with VM.

If anyone decides to give them a go, I have a referral code that gets us both a £50 Amazon voucher pm if interested.


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