Originally Posted by Gavin-D (Post 35382845)

Same here they don't rush do they.

Originally Posted by Taf (Post 35382855)

£3.50 for us.

Originally Posted by denphone (Post 35382885)

Same here Taf.

Originally Posted by Taf (Post 35382894)

I wonder if the move away from detailed bills is a smokescreen?

Originally Posted by Taf (Post 35382894)

I wonder if the move away from detailed bills is a smokescreen?

Originally Posted by Digital Fanatic (Post 35382853)

They are sent in batches, so Customer Care/Relations can manage the enquiries

Originally Posted by carmad (Post 35381717)

I have VIP50 + Tivo + Caller Display and I have received the letter which says mine is going up by £5.45 which will bring my total £111.96
Does anyone have a breakdown on what the increases are

Originally Posted by Taf (Post 35382894)

I wonder if the move away from detailed bills is a smokescreen?

Originally Posted by progers (Post 35382490)

Phone call to India to ask for a breakdown of my £3.70 increase
Agent: TV will increase by £2, Broadband by £2
Me: But the increase is only £3.70
Agent: Then there will be an adjustment to your account

So pressed the "I'm thinking of leaving you button" just to get someone English and got a very pleasant young man who told me that my TV (XL) will increase by £2 and Broadband (M) by £1.50 and Caller display by £0.20 but wait a minute says he, I'll just check your area for caller display, YES it's free saving you £2.05 and the £0.20 increase so your increase will only be £1.45 so only 2.96% as opposed to 7.56%

Glad I phoned!

Originally Posted by Gavin-D (Post 35382904)

Thanks DF

All the best for the future

:waving:

Originally Posted by dazed&confused (Post 35382909)

FREE caller display - anybody heard of this - I'm still paying !!