Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Superhub 2 - Modem Mode goes direct to a Windows 8 PC which is using Comodo software firewall, and i have no idea what setting to change in that and where to find it if it is the cause.

Edit

Comodo Firewall is now disabled and it is now working, but i don't want to leave it off so i need to find which setting to change in it.

Edit i have found the Echo setting in Comodo and TBB is currently populating, and it is looking pretty flat and stable and no packet loss either yet, although the yellow is higher than i was expecting compared to the SH1 results.

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It might be lower maximum latency if it went to a router between your PC and the SH2. The PC is a busy place.

That said, it was a no brainer that the TBB graph would look nice!

I'm no nearer knowing why my SH2 router mode graph looks better than your modem mode graph!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I will leave it in modem mode for 24hrs then put it back in router mode.

I am not happy the SH2 in router mode seems to be causing packet loss on the graph, assuming it is real of course, i just hope a firmware update improves things.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Superhub 2 in modem mode and still no upstream bonding :(

https://www.cableforum.co.uk/images/...2013/07/41.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Seph: What wireless settings are you using? From my testing just changing the SSID's to be the same caused a massive amount of yellow in TBB graphs and mucking around with other settings caused varying levels of change.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...08-05-2013.png
Some amount of issues tonight.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Modem mode will give you a different ip address than you have in router mode, so the TBB graph will show red as it is still pinging the router ip address which is not active. You would have to setup a separate graph for the modem ip address but as far as I know you can't get both route and modem mode on one graph.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

More of the same

http://www.thinkbroadband.com/ping/s...09-05-2013.png

Browsing became sluggish then, very very sluggish.

Cheers

Grim

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Now this is more like it. SH2 modem-only mode using Asus N66U.

[img]Download Failed (1)[/img]

This is the best I have seen all year.

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

my hub went offline for about an hour yesterday, before hand my minimum latency was over 40 for about month, after the hub came back online my latency is now well below 20.


http://www.thinkbroadband.com/ping/s...13-05-2013.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Look like your on 2 Upstream now. just wondering are you on the Uddingston ubr

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

yeah mate, I live in Falkirk but I think my ubr is Uddingston.

I had a time out on my router for over an hour yesterday and it reset when it came back, hence the long red timeout, when I finally remember to tick one of the boxes in my hub CP I noticed that my minimum was down below 20 for the first time in ages.

for the past 2 months my minimum has been over 40.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'm still only on 1 US and only 5 DS, wonder if they will get Uddingston done before the estimated time.

What does your config say Blair? Also if you click on the "connection" link near the top of the page it will say what UBR your on.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Downstream Channels Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors
Locked 53 307000000 Hz QAM256 -0.9 dBmV 34.8 dB 78009760 603
Locked 49 283000000 Hz QAM256 0.5 dBmV 35.8 dB 20521162 5843
Locked 50 291000000 Hz QAM256 0.2 dBmV 35.6 dB 9327381 34004
Locked 51 299000000 Hz QAM256 0.2 dBmV 35.7 dB 10776276 11977
Locked 54 315000000 Hz QAM256 0.3 dBmV 35.6 dB 6552900 0
Locked 55 323000000 Hz QAM256 1.2 dBmV 35.9 dB 4215634 0
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Upstream Channels Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 5 27400000 Hz ATDMA 41.8 dBmV 16QAM 6400000 20480 Kbits/sec
Locked 4 35800000 Hz ATDMA 42.5 dBmV 16QAM 6400000 20480 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec


General Configuration Network Access Allowed
Maximum Number of CPEs 1
Baseline Privacy Enabled
DOCSIS Mode EU DOCSIS 3.0
Config File
Primary Downstream Service Flow SFID 7280
Max Traffic Rate 111000000 bps
Max Traffic Burst 10000 bytes
Min Traffic Rate 0 bps
Primary Upstream Service Flow SFID 7279
Max Traffic Rate 5120000 bps
Max Traffic Burst 16320 bytes
Min Traffic Rate 0 bps
Max Concatenated Burst 16320 bps
Scheduling Type BestEffort


where do I find the connection? what page?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

At the top of the CableForum Page. It's marked "Connection"

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

cpc14-linl7-2-0-cust247.sgyl.cable.virginmedia.com

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Thus not on Uddingston.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

which one is it?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I guess that is short for South Gyle then :)

Shame got excited when I saw you where on 2 US too was hoping that meant Uddingston was getting close to be finished.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I've been on 2 US for like a month now but still on 100Meg. I don't think the number of upstreams is indicative of much.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It's Linlithgow.

Oh - and to add that the Core servers are not at Linlithgow but at South Gyle. All your reboot stuff comes from South Gyle although the Linlithgow UBR directly manages your SuperHub.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

SH 2 & DrayTek 2920n (100/10 package)

http://www.thinkbroadband.com/ping/s...13-05-2013.png

http://www.pingtest.net/result/81174530.png
https://www.cableforum.co.uk/images/...2013/05/39.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Any difference on the TBB graph compared to the SH1?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yes at router mode the SH 2 has some long spikes from time to time for me but bear in mind was doing more test that dates so are few longer spikes from speedtests and manual downloads as well
[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I was asking about SH1, My SH1 in router mode gave a better TBB than my SH2 in modem mode.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yes same same here but for me at modem mode with SH 2 the spikes are more flat as you see with less yellow....
The yellow at modem mode will not be so think either

so is better for me at modem mode and my own router ... so in total i prefer the SH 2 :D

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I hope they sort the SH2 out as i want to keep the SH2 but i have no need to use my own router.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...14-05-2013.png

If only Virgin could sort out the utilisation issues on my segment :(

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I had a drop out yesterday at noon which lasted for around 5 minutes, The superhub was still showing as connected with all channels but I had no internet access when it come back online my ping was a couple of ms lower so maybe it was maintenance somewhere further down the line than a local issue.

http://www.thinkbroadband.com/ping/s...13-05-2013.png

today:
http://www.thinkbroadband.com/ping/s...14-05-2013.png

Last week I had my downstream power drop like a soyuz capsule from around 0 to -10 and lower after several weeks of micro drop outs, the SNR went to 30, this lasted for half an hour before they went back up to around 0 and a SNR at 41 - 42 which is perfect. Guess there have been a few issues here recently. I just wish they would fix the jittery minimum latency I am seeing. This is on two upstreams but I haven't seen many with such graphs as a result of upstream bonding, at least not as pronounced.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Looks like it's part of Linlithgow CMTS cluster.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Bit late on that one, Horse!

http://www.cableforum.co.uk/board/35...-post3721.html

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

By at least 2 days at least! That's some cacheing lag I'm afflicted with! ;)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Back to hospital, mate. Have them sewn back on!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

uddingston now on 8 Downstreams

Attachment 24540

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

WUUT!? I'm still on 5 grrr, and looking at my graphs I seem to get STMed really easy and it proper kills my upload speed in the evening.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Your UBR must not need more capacity yet.

Lets hope they get the upstream bonding done soon

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well it probably doesn't as without STM I have never had any issues getting good speeds.

How ever the STM really seem to hit harder than it should and I'm already miffed that the speed doubling didn't double the upload speed until the 120mb upgrade has been done.

I just can't see myself staying with Virgin for long once FTTC has been rolled out in Wishaw.

Was looking back to the the last two days worth of graphs and its amazing how much the blue shots up in the graph when the STM hits and I did some brief speed tests last night and my upload speed was sub 1mbit from all the sites I tried and latency was much higher than usual even from the trusty Preston speedtest site which gives me constant low latency even better than the new Virgin hosted Glasgow site.

It's so bad that even facebook gaming is affected and really slow at loading.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

6 downstreams here in Rutherglen.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I don't download a lot so i don't get STM so my broadband speed is ok most of the time :p

http://www.speedtest.net/result/2714823431.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I just lost 7 Downstreams

Attachment 24549

http://www.speedtest.net/result/2725263943.png

Got the 7 back from doing a reboot

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Just lost internet for about 2 mins :/

Network Log
First Time Last Time Priority Error Number Description
22/05/2013 21:27:40 GMT 22/05/2013 21:27:40 GMT Error (4) 69010700 SW upgrade Failed after download - Incompatible SW file
22/05/2013 21:26:30 GMT 22/05/2013 21:26:30 GMT Notice (6) 69010200 SW Download INIT - Via Config file 9834ncxv9873254k;fg8
22/05/2013 21:26:28 GMT 22/05/2013 21:26:28 GMT Error (4) 68000407 TOD established
22/05/2013 21:26:17 GMT 22/05/2013 21:26:17 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
22/05/2013 21:26:10 GMT 22/05/2013 21:26:10 GMT Notice (6) 84000510 Downstream Locked Successfully
22/05/2013 21:26:01 GMT 22/05/2013 21:26:01 GMT Error (4) 68000407 TOD established
22/05/2013 21:25:49 GMT 22/05/2013 21:25:49 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
22/05/2013 21:25:33 GMT 22/05/2013 21:25:33 GMT Notice (6) 84000510 Downstream Locked Successfully
22/05/2013 21:25:33 GMT 22/05/2013 21:25:33 GMT Warning (5) 84020300 MDD message timeout
22/05/2013 21:25:33 GMT 22/05/2013 21:25:33 GMT Warning (5) 84020200 Lost MDD Timeout
22/05/2013 21:25:18 GMT 22/05/2013 21:25:18 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
22/05/2013 21:25:15 GMT 22/05/2013 21:25:15 GMT Critical (3) 82000400 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
22/05/2013 21:25:01 GMT 22/05/2013 21:25:01 GMT Critical (3) 84000500 SYNC Timing Synchronization failure - Loss of Sync
22/05/2013 21:24:56 GMT 22/05/2013 21:24:56 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
22/05/2013 21:24:55 GMT 22/05/2013 21:24:55 GMT Critical (3) 84000500 SYNC Timing Synchronization failure - Loss of Sync
22/05/2013 21:24:46 GMT 22/05/2013 21:24:46 GMT Critical (3) 84000500 SYNC Timing Synchronization failure - Loss of Sync
22/05/2013 21:24:39 GMT 22/05/2013 21:24:39 GMT Notice (6) 84000510 Downstream Locked Successfully
22/05/2013 21:24:38 GMT 22/05/2013 21:24:38 GMT Warning (5) 84020300 MDD message timeout
22/05/2013 21:24:38 GMT 22/05/2013 21:24:38 GMT Warning (5) 84020200 Lost MDD Timeout
22/05/2013 21:24:25 GMT 22/05/2013 21:24:25 GMT Critical (3) 84000500 SYNC Timing Synchronization failure - Loss of Sync

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Interesting goings on in CV3

http://www.thinkbroadband.com/ping/s...23-05-2013.png

The first red line is not me, but the 2nd and 3rd are me rebooting SH2. Still on 6 channels down and 1 up. We are due to be on 120Mb by the end of May. I know that CV1, student land, has been suffering from congestion and were due for a fix, resegmenting etc, by 22nd. May.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

15 hours without internet

http://www.thinkbroadband.com/ping/s...23-05-2013.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

At least most of those 15 hours were at night.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Net was on and off, on wednesday when it come back on noted it now has 2 upstream channel's one of the channel keep changing mode from QAM 16 to qpsk, tho this does not seem to cause a problem, i see dot of red but im not sure if this is link as im seeing this on a lot of graph.


http://www.thinkbroadband.com/ping/s...23-05-2013.png


Upstream US-1 US-2 US-3 US-4
Channel Type 2.0 2.0 N/A N/A
Channel ID 3 1 N/A N/A
Frequency (Hz) 27400000 Hz 45800000 Hz N/A N/A
Ranging Status Success Success N/A N/A
Modulation Qpsk QAM16 N/A N/A
Symbol Rate (Sym/sec) 5120000 5120000 N/A N/A
Mini-Slot Size 128 128 N/A N/A
Power Level (dBmV) 40.3 dBmV 40.5 dBmV N/A N/A
T1 Timeouts 0 0 N/A N/A
T2 Timeouts 0 0 N/A N/A
T3 Timeouts 0 0 N/A N/A
T4 Timeouts 0 0 N/A N/A


DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) 291000000 Hz 299000000 Hz 307000000 Hz 315000000 Hz 323000000 Hz N/A N/A N/A
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked N/A N/A N/A
Channel ID 1 2 3 4 5 N/A N/A N/A
Modulation QAM256 QAM256 QAM256 QAM256 QAM256 N/A N/A N/A
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 N/A N/A N/A
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 N/A N/A N/A
Power Level (dBmV) 0.8 dBmV 0.6 dBmV 0.5 dBmV 0.5 dBmV 0.5 dBmV N/A N/A N/A
RxMER (dB) 41.4 dB 41.4 dB 41.5 dB 41.4 dB 41.9 dB N/A N/A N/A

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

SH2 in router mode. Been like this for weeks.

http://www.thinkbroadband.com/ping/s...25-05-2013.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Looks like the SH1 is better on latency, any idea why, I thought someone mentioned they ran the same firmware?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

What are you basing that observation on?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

They don't run the same firmware because the DOCSIS chip drivers have to be different.

I get the same latency in router mode as a did on the SH1 when I did some pre-SH2 tests.

BUT ... in the early part of the trial I was getting high jitter. You can see in the attached picture towards the left there is the modem mode bathtub, then router mode, then a short modem mode bathtub, then router mode and a sudden and so far permanent drop in jitter whilst in router mode.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Still 6 downstreams, 2 upstreams here and no sign of the 120mbit profile. 6 days to go...

Edit: Sonofa... We estimate your area will be ready between July 2013 and September 2013.

Nice of them to notify us of their change. I guess I shouldn't be surprised.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2013/05/11.png

Things have been pretty stable here in my part of Crawley since they increased channels and speed.

I'm moving house in a couple of weeks, to another VM enabled area, let's hope the service is as good there!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Things were OK until yesterday

http://www.thinkbroadband.com/ping/s...29-05-2013.png

Any thoughts?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Not much to go on there. were you using the circuit during the daytime period? Uploading? What was going wrong? Poor gaming? Poor web site loading? Poor what? The average ping (blue) was stilll lowish.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Thanks for that, the connection wasn't in use in the day at all, the maximum latency is usually lower. I did reboot the router around 10pm accidentally though which seemed to change things. Maybe it was ready for a re-boot I leave the router on 24/7? I don't have many problems apart from the last couple of days websites have been a little slow in initial loading though speed tests always show 126 & 11 ish. Thanks, I'll leave well alone then.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Assuming the router to be the Superhub 1, then yes - it sometimes does that. It gets itself cluttered and then gets busy trying to sort the clutter out and in the meantime, TBB is pinging all the time.

The SH2 is much better in that regard. I've posted my TBB graphs in router mode in this thread and it's been perfect for three or four weeks now.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Looking now it's not bad again, thanks.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Superhub went offline this morning for around 5 minutes, checked the router status after coming back online and it seems upstream bonding has started on my connection. I hope this helps my latency as I'm in an over utilised area and anything during the evening is painful.

Before upstream bonding:
http://www.thinkbroadband.com/ping/s...24-05-2013.png

After upstream bonding: (lets hope it stays decent)
https://www.cableforum.co.uk/images/local/2013/05/4.png

Also, Seph - I'm running the Superhub in modem mode under a Server converted to router running ClearOS . Does the Superhub 2 help latency even in modem mode? Also, would the Superhub 2 use upstream bonding too?

Cheers in advance

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hi Jarrod

Just looking at your nascent bonding TBB, it looks like there is upstream congestion, although that can be in the server you've converted to be a router (though instinctively I'd regard that as unlikely). I'm afraid I know very little about that aspect of your setup.

Regarding the SH2 - it works no differently in modem mode from the SH1. There is no latency difference that I've discerned in modem mode between the two. In route rmode, I have noticed a big difference and my latency (see what I've posted somewhere in this thread) is nearly the same as in modem mode. Very low.

The SH1 & SH2 work identically as regards channel bonding.

If you have a freestanding router, you could attach it for a couple of hours and see if your latency changes on TBB - but I doubt that it will. The question to put to VM on the VM forum is whether or not the bonded upstream has been accompanied by additional upstream capacity or is there work still outstanding.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Cheers for the response buddy, will be sure to ask on the forums whether extra capacity has been added, but I doubt it as the "fix date" for my overutiliastion is not until the 7th of August :(.

I envy your graph. so. so. much.

EDIT:

Upstream bonding seems to have made my pings worse, by quite a bit

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Are your modem stats in spec? If they've changed something on your network there can be a period of instability as I noticed when my downastreams changed from 4 to 6 (now 8) and I went onto a different CMTS.

Though when I went to bonded upstream, the TBBs instantly changed to the sort of graph I've posted. Note that I'm currently in router mode as part of the SH2 trial - it's quite a surprise to me as VM haven't explained why it's like that. Nobody else in router mode on the SH2 trial has posted a graph like main, AFAIK.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Upstream stats :
http://puu.sh/34ltN/da33ab19b6.png

Downstream stats:
http://puu.sh/34luu/87b29dbb61.png

They look good to me, seems that they've just spread overutilisation from one channel onto two :(

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yes - they're absolutely nominal. I think your analysis is correct. The two channels would have been allocated prior to bonding on a load balanced basis. If they are saturated, they'll remain saturated when everyone in your node is sharing the same pair of channels.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Wow Blair..............something get fixed????

I dream of that connection

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

yeah mate I was in bed on my phone trying to search something then my phone stated that there was no internet connection.

came down stairs and noticed that my hub wasn't working, it was late and I couldn't be bothered checking what was up, when I got back from work I checked TBB and that is what I got.

Odd because I had something similar a few weeks back until the status quo appeared over the last few weeks.

I got an email saying that I had been upgraded also.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Prolly went to 2 upstream channels.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

it did that about 4 weeks ago.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well happy to report that upstream bonding has made a very nice difference to my connection, its still over utilized no doubt, but it is MUCH more usable at peak times.

Before upstream bonding (since july last year): this is a pretty good graph too
http://puu.sh/2OPH7/88480fdbf5.jpg

http://puu.sh/34Aqn/347fe7f073.jpg


and after upstream bonding (lets hope it stays like this :D)
http://www.thinkbroadband.com/ping/s...31-05-2013.png

---------- Post added at 05:59 ---------- Previous post was at 05:21 ----------

http://www.pingtest.net/result/81941639.png

never had 0 jitter before :D to be fair it is like 6am xD

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

If you guys ever get the SH2 then expect to see your monitors looking like this, HOWEVER it doesn't seem to affect the internet connect at all strangely, and the problem will be looked into in future firmware updates.

http://www.thinkbroadband.com/ping/s...31-05-2013.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Or like this (Router Mode):

[img]Download Failed (1)[/img]

It's been like this for three weeks and happened suddenly. VM have been asked to explain, because this is quite an exception, it seems - but haven't managed to get an explanation yet.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yours is the only graph i have seen like that, so it is very unusual. :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Just rang VM to see if I can get my 120mb upgrade seeing as I have just had upstream bonding enabled, and they told me that the change has already been set in motion at 11pm last night and will 100% be done at some point today. I feel like I'm being fobbed off lol

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well there we go, rang them up again and they told me that 120mb is not available in my area and the order was denied :(.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/local/2013/05/1.png

This is my monitor its been very good for about 9 months now the down time was my SH1 getting r38, I run it in modem mode.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I wish mine looked like that still.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

This is mine, tbh I realy dont know if this good or bad!!! 30M not 50 though.

http://www.thinkbroadband.com/ping/s...1-06-2013.html

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It's ropey, Grumpy - prolly down to the SH1 behaviour only (judging by the step down upon reboot).

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Still shocking even after the re boot

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Here is my graph... UBR is STOK17

https://www.cableforum.co.uk/images/...2013/06/89.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Here's mine from this morning

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Here's mine from this evening.

http://www.cableforum.co.uk/board/at...4&d=1370461372

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

That's quite a jitter you have there, Hugh.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Peaks every 5 hours, on the hour, very nice symmetric eye candy for the ocd types :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...05-06-2013.png

Utilisation fix due 26/6.........................we shall see

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hopefully 2013.....although 3 weeks is fairly quick for VM to fix these type of problems so maybe someone else reported the problem earlier

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Oh no worries there.....fault was raised in May 2012 !!!!!! Only a year to sort it :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Oh, similar time for them to resolve my fault although I cancelled my sevices after they extended the fix date yet again, to another six months away!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Its still no better now tbh, I didnt want to keep cluttering up this thread with my woes though!! Blaming it on the kids and their youtube antics lol.

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

You need to do the ping test on a closer server.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

This! More likely to get higher jitter if the base ping time is that high to begin with.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...06-06-2013.png

Blackburn looking good lately. Have to run the SH2 in modem mode because SIP doesnt work with it.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Just had an outage on the broadband and now my Upstream Power Level is too low

Attachment 24580

https://www.cableforum.co.uk/images/...2013/06/65.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ok now

Attachment 24581

https://www.cableforum.co.uk/images/...2013/06/64.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Still no upstream bonding :(

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hugh's weird 5 hourly spikes are rather odd, I had the same thing happen to me when I changed my superhub from 144 to 300Mbps wifi mode, every 5 hours like clockwork the ping graph showed that spike (though not as big as my graph is a lot nicer) and it went away as soon as I went back to 144Mbps mode. Yet another firmware bug? Wouldn't surprise me!

Here's mine right now, I still have the jittery minimum latency, I doubt that will ever go away, though others with US bonding don't get it as bad, if at all.

http://www.thinkbroadband.com/ping/s...07-06-2013.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine went away as soon as i got a SH2.

[img]Download Failed (1)[/img]

http://www.thinkbroadband.com/ping/s...07-04-2013.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2013/06/56.png

Currently have 216 T3 timeouts and Virgin Media are sending someone out on Monday, blah.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I think that is the worst graph i have seen and would expect you to have zero internet access.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'm just glad I have some connection and nothing at all :(