Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Keep getting brief drop outs for the last couple of days. Got "RCS Partial Service" in the network log but it doesn't show for each drop out, so not sure why it's doing it.

https://www.cableforum.co.uk/images/...2017/06/19.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Drop outs seem to be getting a bit more frequent. Bit annoying that the network log doesn't seem to update. Only thing I can see is that the upstream channels change but that maybe just down to what the hub locks on to at the time.

Edit: Graph doesn't seem to be updating unless you click on it. Had quite a few drops after 4pm.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

According to live chat, there is an intermittent fault that'll be sorted sometime between now and the 26th. Nothing showing on the service status so not sure how accurate that is.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

the great thing about live chat is that you can take a screen dump of what they said :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Seems to be fixed now. Got a text saying they had fixed the network problem. They've also given a £6 credit for loss of service. Didn't ask for it so nice of them to do so. Quite happy with the customer service tbh. Would be nice if the fault appeared on the service status checker. Guess there must be a reason why it didn't?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Seems like the old friend, the hump, is back. Must be a once a month thing.

https://www.cableforum.co.uk/images/...2017/06/21.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yes, here in Cardiff too

https://www.cableforum.co.uk/images/...2017/06/22.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

look at that, I have got the hump back as well and I am on the other side of the country

https://www.cableforum.co.uk/images/...2017/06/23.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

so far so good for tonight, mine is as flat as a pancake

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The yellow latency spikes have been declining over what I can see of about 4 days now and it looks like this.

https://www.cableforum.co.uk/images/local/2017/07/7.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Swapped back to the SH2ac, mainly out of curiosity to see whether the latency spikes on the Hub 3 actually affect anything. I've never really noticed any issues with the Hub 3 so I'm quite surprised that web pages load noticeably quicker with the 2ac. Was extremely easy to do as well via live chat. I'll keep the 2ac connected until the Hub 3 gets a firmware fix.

https://www.cableforum.co.uk/images/...2017/08/12.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I think the little yellow bits are tumbleweeds...

https://www.cableforum.co.uk/images/...2017/08/15.png

My Sky connection, about 5 years on, is as stable as the day I had it installed. Remember a few here saying I would get congestion and similar horror type issues as I had on Virgin Media. Didn't happen :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Sky have been much better at proactively tackling congestion. Virgin seems to go through phases where it gets really bad, then there's a big push to clean it up, then it gets bad again.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Having upgraded to Vivid 350, I'm back on the Hub 3. Tbh, I'm not sure what the fuss is about with the whole Puma 6 chipset issue. Yes it obviously has issues but it doesn't seem to noticeably affect things, at least for me anyway. Having said the 2ac loads web pages quicker, there isn't actually much of a difference using the Hub 3. One thing that the Hub 3 does do better in is bufferbloat, if the dslreports speed test is accurate. I'd consistently get a C with the 2ac, I consistently get an A with the Hub 3. Same Asus router used with both.