Originally Posted by muppetman11 (Post 35203244)

Its me let me out LOL :D

Originally Posted by clinteastman (Post 35203242)

Did anyone else hear some strange mumbling sound coming from underground then? How very odd.:p:

Originally Posted by clinteastman (Post 35203245)

It would mean splitting up with old handbag face! :D

Originally Posted by DaBoz (Post 35203243)

I called Sky for a quote (nothing to do with the TiVo expense, more with the terrible CS I had this last month) and Sky essentially mislead you into believing they are cheaper than Virgin.

I asked for the comparable package to V+HD, XL TV, XL phone, L bb and they came up with £58.50 per month. That's not a lot more than I pay with VM, but it's certainly not cheaper.

Given that I have to lose on demand functionality too, and pay £250 for 1.5TB hard disk (WTF?!?) they are having a laugh.

So to those of you thinking of jumping ship to Sky just because this new product is too expensive... the grass isn't greener as far as I can see. Looks like I'll be staying red (although VM CS are making me SEE RED!:mad:)

Boz

Originally Posted by dazed&confused (Post 35203256)

Copy of an e-mail sent to Neil Beckett this afternoon:

Dear Sir

Being a VIP50 customer, and having pre-registered my interest in the Tivo box,
I was disappointed when I received todays e-mail.

The promise of being able to order be the end of March was not kept.

I think most people were happy to pay the £149.00 for the box plus the additional
£3.00 per month subscription, but to add another £40.00 installation is a bridge too far.

Nor have we received the "new" deal for VIP as promised by Cindy Rose some time ago.

To add salt to the wounds - all the e-mails were addressed to some poor guy called Dean!

I would be grateful for your comments.

Many thanks

I will post any reply I get

Originally Posted by dazed&confused (Post 35203256)

Copy of an e-mail sent to Neil Beckett this afternoon:

Dear Sir

Being a VIP50 customer, and having pre-registered my interest in the Tivo box,
I was disappointed when I received todays e-mail.

The promise of being able to order be the end of March was not kept.

I think most people were happy to pay the £149.00 for the box plus the additional
£3.00 per month subscription, but to add another £40.00 installation is a bridge too far.

Nor have we received the "new" deal for VIP as promised by Cindy Rose some time ago.

To add salt to the wounds - all the e-mails were addressed to some poor guy called Dean!

I would be grateful for your comments.

Many thanks

I will post any reply I get

Originally Posted by mattboothers (Post 35203258)

He will probably reply....

Dear Dean.... :D:D:D

Originally Posted by mattboothers (Post 35203258)

He will probably reply....

Dear Dean.... :D:D:D

Originally Posted by dazed&confused (Post 35203256)

Copy of an e-mail sent to Neil Beckett this afternoon:

Dear Sir

Being a VIP50 customer, and having pre-registered my interest in the Tivo box,
I was disappointed when I received todays e-mail.

The promise of being able to order be the end of March was not kept.

I think most people were happy to pay the £149.00 for the box plus the additional
£3.00 per month subscription, but to add another £40.00 installation is a bridge too far.

Nor have we received the "new" deal for VIP as promised by Cindy Rose some time ago.

To add salt to the wounds - all the e-mails were addressed to some poor guy called Dean!

I would be grateful for your comments.

Many thanks

I will post any reply I get

Originally Posted by AlabasterLyn (Post 35203267)

My email, which I received this afternoon, was also addressed to Dean, whoever he is :D

It didn't however mention anything about paying £40 installation fee, just said £149.00 and an extra £3 a month :confused:

I've emailed Neil Beckett in the past and I have to say he was very good and actually phoned me personally and made sure the problem I had was addressed the dame day. Seems to me to be a really nice guy ;)

Originally Posted by AlabasterLyn (Post 35203267)

My email, which I received this afternoon, was also addressed to Dean, whoever he is :D

It didn't however mention anything about paying £40 installation fee, just said £149.00 and an extra £3 a month :confused:

I've emailed Neil Beckett in the past and I have to say he was very good and actually phoned me personally and made sure the problem I had was addressed the dame day. Seems to me to be a really nice guy ;)

Originally Posted by BenJSmyth (Post 35203268)

It says in the small print at the bottom about a £40 installation charge doesn't it?