Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I disagree dude. I would agree with you if we were talking about the difference between shub2 and shub2ac in modem mode but I wouldn't want a shub1 no matter what. When they forced it on me years ago I ended up having to complain to the CEOs office so I could get my vmng300 :romance: back. I know they have fixed the majority of the stability issues now but I still wouldn't have one even if you paid me. Shub2 is the way forward.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Mine changed to 200Mbits today but it also tried to download new firmware to the superhub 2 but failed saying there was no file. I am on V1.01.29

The messages in the log were

02/10/2015 06:26:57 GMT 02/10/2015 06:26:57 GMT Error (4) 69010600 SW upgrade Failed before download - TFTP Max Retry Exceeded
02/10/2015 06:26:57 GMT 02/10/2015 06:26:57 GMT Error (4) 69010500 SW upgrade Failed before download - File not Present
02/10/2015 06:25:44 GMT 02/10/2015 06:25:44 GMT

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

It took me three live chats to get someone to help as I can see the upgrade is available to new customers but my upgrade page just gives and error saying their IT whizz is working on it...

They said I can upgrade now and mentioned something about it taking 24 hours for the speed increase to arrive - which seems a little odd.

I left it a while before switching off the Superhub for a few minutes and restarted it, but it still only getting 152mb.

the system configuration page shows this :-
Primary Downstream Service Flow
SFID 15879
Max Traffic Rate 168960000 bps
Max Traffic Burst 10000 bytes
Min Traffic Rate 0 bps
Primary Upstream Service Flow
SFID 15878
Max Traffic Rate 12600000 bps
Max Traffic Burst 16320 bytes
Min Traffic Rate 0 bps
Max Concatenated Burst 16320 bps
Scheduling Type BestEffort

I still have a SH1. No mention of requiring a SH2 on the LiveChat.
Any suggestions - do I have to wait 24 hours or will I need an SH2?

Blakey

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Same for me mine tried to download the firmware just after midnight

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

https://www.cableforum.co.uk/images/...2015/10/16.png

GU15

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

If only this was true. They've released the upgrades for everyone in a highly congested student area.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

My 200M is "ready to go", but I need an engineer visit to replace my old SH1.

So its going to have to wait now until November as I'm not around much in October.

I guess I need to upgrade my router & local network as well anyway, as its all 100M atm

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Weird. I'm given the option of a self install or getting an engineer to do the swap.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I wish I was.

There's just no way for me to be home during the week for the installation to happen, so I used the Live Chat feature to ask if they could just send the Superhub 2 out for a self-install.

They told me no, but they told me they could arrange for a weekend appointment.

They told me that 11/10/2015 (Sunday October 11th) was available, so I thought that sounded ok.

I just checked on the site and they've booked it for Wednesday November 11th - there aren't any appointments in October.

I'm very disappointed. The free upgrade has been a massive nuisance already. I've got to phone up when I get home to cancel the appointment in November, all because the computer won't let them just post the Superhub out to me.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I've upgraded to 200mb via myvirginmedia, has the 100>150 upgrade also started so I can downgrade?

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

https://www.cableforum.co.uk/images/...2015/10/15.png

Wirlessly via my ac56u

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Vivid | Virgin Media | 'Inspired' TV ad

https://www.youtube.com/watch?t=60&v=GeqyPOlsoKY

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Its good to note to people at this point also how speed testers can give false results.

I just run speedtest.net and got 119mb on Bristol and 125 on London

I ran Thinkbroadband and got 139mb.

Yet i downloaded the flightsim demo which i tend to use as a test file at over 27mb/s.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I have the SH1 so I am guessing I'll need the SH2 in order to get 200mb up and running? I thought the SH1 was able to do 300mb?

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Just downgraded from 200mb but only 100mb was available. Still £90 a year better off and when uplifted to 150mb im back were I started but a little richer :)