Re: TiVo
 

Thank you for your information which clear things up a bit.

Re: TiVo
 

From VM's email:

Re: TiVo
 

Thanks for that DF, so are paying customers also being booked in throughout March.

Re: TiVo
 

The original Tivo video is still available on Virgins website:

http://tivo.virginmedia.com/

The girl doing the demonstration clearly states, "There's a way you could be One of the first in line to get one of these at launch, think of it as a reward for your enthusiasm". She then advises you should register your interest.

What she doesn't clearly state is "If you register you will definitely be one of the first in line even before it launches".

Why are people still getting worked up over this? If you registered your details back in December then you will still be one of the first in line when the product launches. Virgin haven't lied to anyone have they?

Even when you fill in the form it states "Enter your details below to be the first to find out more." Again it doesn't suggest by filling in the form you will definitely be the very first to receive Tivo.

I have posted previously to suggest the treatment people where receiving who pre-registered was poor however I've changed my mind about this after reading through the TIVO press release, looking back at the Tivo web-page and through the small print.

The only thing Virgin are guilty of, in my humble opinion, is they didn't release another press statement to confirm Tivo wasn't being rolled out from mid December.

Re: TiVo
 

From the AVforums http://www.avforums.com/forums/14177411-post823.html

Re: TiVo
 

Yes and installations will be done throughout April.

Re: TiVo
 

Excellent news looking forward to my call , is it just weekdays for calls ?

Re: TiVo
 

I personally don't believe they "just signed up from Sky" VM are not installing new customers until they've got the pre regs sorted.

---------- Post added at 14:03 ---------- Previous post was at 14:03 ----------

As far as I know, but they may extend it to saturdays to get everyone done quicker.

Re: TiVo
 

Probably some Sky fanboy staring it up.

Re: TiVo
 

That's what I was thinking. There would be no advantage for VM to sign a Sky customer up before VM pre regs.

Re: TiVo
 

I keep thinking VM may announce some HD channel deals before they open it to new customers to tempt Sky customers over.

Re: TiVo
 

Lets hope so as we have been starved of new channnel launches.

Re: TiVo
 

Do you mean customers who haven't pre-registered?

It's possible but reading the rest of his posts, he seems genuine. If he is genuine, maybe it's a 'one-off' that slipper through?

So, will the pre-reg people be installed starting April, or will pre-reg installs start in Marck?

Re: TiVo
 

No I meant pre reg who aren't getting it free.

Re: TiVo
 

Of course there would be an advantage, a huge one at that.

A pre-reg getting tivo gives them a whole extra £3 a month, a new customer gives them anything up to over £100 a month.

If someone phones up saying they want to switch from sky but only if they can get tivo immediately then are VM really going to turn down £100 a month to instead get £3 a month off a pre-reg?

From a purely business perspective there is no reason at all why VM would ever want to prioritise installing to existing customer, the incremental increase on their subs just isn't that big a factor compared to the potential new revenue from a new customer. The people who'd threaten to leave if they heard someone getting it first are either a) all mouth no trousers, or b) going to leave eventually anyway.

If you're that determined to get tivo you're following who's getting it on the forums you're hardly going to switch to sky who have a worse epg than the current v+ one are you?

People really are kidding themselves if they think that the prioritisation is anything more than VM wanting a bigger test bed. It's not a reward for loyalty or anything like that, it's purely an extended trial to ensure when they do open it to the public the responses to it are as positive as possible. They don't want people switching to VM then going "this aint that great", they want people to be blown away by it, so they're using the existing user base to refine the experience.

Re: TiVo
 

So your saying new customers will get it first , I seriously doubt that VM would make themselves look pretty stupid .

Re: TiVo
 

OK, thanks.

Re: TiVo
 

I do not think they would be that stupid to do that as that would alienate a awful lot of customers .

Re: TiVo
 

No, I'm saying it's ridiculous to say there's no advantage to VM giving it to a new customer over an existing one when VM exists to generate revenue and new customers provide the biggest uptick in revenue.

Re: TiVo
 

What I mean is.. if VM gave TiVo to Sky customers first and made existing customers wait, it would cause a public relations disaster, so wouldn't be advantagous to the business.

As I've already said... pre regs will now get TiVo before new and non reg customers. Installs in April, then opened up to other custs with May/June installs.

Re: TiVo
 

Do you know DF whether this next contact before the end of March will be an email or the actual call to take your order.

Re: TiVo
 

Calls to order and arrange install.

Re: TiVo
 

Great thanks for that , that some calls that though 48000 before end of March LOL :D

Re: TiVo
 

I'm sure they'll continue in to April for the later pre regs, but no new customer will be installed until we've got the pre regs sorted.

Re: TiVo
 

That tends to suggest that calls will be done in registration order. Is this correct? That wold make a lot of us on here, who registered on day one, very happy!

Re: TiVo
 

That's what I would say I bet the first few days were mainly forum fanatics who registered which you would think would put us within the first few thousand names.

Re: TiVo
 

Is it true that Virgin Media have finished calling people randomly telling them they have won TiVO for free who where part of the raffle as its gone quiet since???

Re: TiVo
 

That's how I understand it.

Re: TiVo
 

Thanks DF.

Re: TiVo
 

I am a bit late responding lol. It will be a phone call to arrange your install.

The plan is to get all the pre reg customers installed before opening it up to anyone else. They hope to have made all the calls by the end of March and of course that will mean some installs will be in early April.

---------- Post added at 16:52 ---------- Previous post was at 16:50 ----------

As there was only 1000 people to win that raffle chances are it has finished.

Re: TiVo
 

Ah ok, Can someone who works for Virgin Media confirm this? :(

Re: TiVo
 

I have a question for DF please!

I do not subscribe to the Sky Movies or Sky Sports on VM. I just have the regular XL TV. When the Tivo makes suggestions as to what you might like to view do they exclude Sky Movies if you do not subscribe.

The reason I ask is because, when I had Sky, the Sky Anytime was always recording items for channels I had not subscribed to and because I was not a subscriber I could not view them. It was a total waste of HDD space.

Re: TiVo
 

No TiVo will not record suggestions from channels you don't subscribe to.

Re: TiVo
 

Sky's ploy to get you to subscribe LOL :D

Re: TiVo
 

I work for Virgin.

Re: TiVo
 

Oh do you, appologies :D - Ah well, gunna have to find were to get some money for a TiVO as Im only a student with no job :rolleyes:

Re: TiVo
 

Get a job!:mad:

---------- Post added at 17:14 ---------- Previous post was at 17:13 ----------

Thanks Stephen!:)

Re: TiVo
 

Surely there's room for him on the TIVO call team LOL.

Re: TiVo
 

Good one:D:D:D:D

Re: TiVo
 

He'll end up talking to himself!

Re: TiVo
 

Nothing new there then..................:erm:



:D

Re: TiVo
 

His mum will buy it him like the sports in HD LOL.

Re: TiVo
 

You can stop talking about me now :erm:

Re: TiVo
 

Who said that? Hello! Hello!

Re: TiVo
 

Had a demo in Manchester today of Tivo in the Virginmedia store in the Arndale shopping centre and I must say I was very impressed. The ability to find a film to watch with a specific actor is right up my street and the menus look great compared to the old V+ boxes. The extra recording space is still the biggest selling point. God I wish I had the money for the box and the install though.

Re: TiVo
 

Same here, payed all that money for two V+ boxes and now we need to pay more if we want TiVO.

Virgin Media will bring out the money problems I may have in future :D

Re: TiVo
 

OK - two 'simple questions' (and a bit of a rant - it's late and I'm tired) :)

1) Will Virgin let us know (those that entered the draw) that the draw has now been run, and all those successful have been informed.

2) Those of us that have not 'won' a free TIVO box for a year but can't afford TIVO, is the issue with the SAMSUNG box and incorrect reporting of available drive space going to be corrected any time soon - or is it "coming soon".

The reason point two is important to me is that like those before me, I have already paid Virgin, only a couple of years ago a premium install price for my V+ box, and although it is a good box - has a fundamental flaw. The TIVO box I would guess doesn't have this problem. If I had 'bought' this PVR (SAMSUNG) from the shop, I would have taken it back as faulty. As it is I would expect Virgin to rectify it, and if they can't, supply a box that operates correctly.

Can any of the Virgin staff shed any light on this please.

OK - End of rant...time to goto bed now....:sleep:

Re: TiVo
 

Yes, both :)

Though I wouldn't call it a fundamental flaw. It is only a problem with the reporting, and you can easily make it show the correct free space by making a short recording then immediately deleting it.

As for your first point, not all winners have been contacted yet.

Re: TiVo
 

DF on my skyhd box whilst watching a program recorded i can access my tv guide and program in new program or check what i have recoreded whilst the program i am watching is still playing in top right hand corner,Its a really handy function can you do that on tivo

Re: TiVo
 

I'm not DF ;), but yes you can.

Re: TiVo
 

thanks,Its a really handy feature:D

Re: TiVo
 

Spiderplant is the set top box expert on here.:)

Re: TiVo
 

:D

Re: TiVo
 

Not all techs are trained on TIVO yet.

Re: TiVo
 

Hi all

New to the forum. I am one of the lucky 1,000 and had TIVO installed last week. Just wondering if anyone could help me with a problem. When I am watching normal TV and a 2nd recording starts, I get a popup that prompts me to either change channel to the recording or stay on my current channel and cancel the planned recording. I dont understand why this is happening as TIVO has 2 tuners and this was never a problem on my old V+.

Apologies if this has already been answered but I did search the site (and google) and have drawn a blank.

Thanks

Re: TiVo
 

Hi and :welcome: :waving:

The pop up is just warning you the other tuner (which will be buffering another channel) will change channel to the planned recording.

Re: TiVo
 

Hi
Thanks for that. However, the popup only gives me 2 options, keep watching the channel I'm on and cancel the recording or change channel to the planned recording. Do I have to choose one or can I just get rid of the popup? If I can, what button does this? Also, is there an option to stop this popup appearing?

Thanks for your help:)

Re: TiVo
 

My thoughts are that while the 1Tb hard drive is great as is the search facility there are a lot of negatives also.

On demand is a lot slower than V+ especially if you select A-Z when finding programmes.

If I have to reboot, it reboots itself twice before the picture comes back on.

The pin thing is awful. (I know it's due to be resolved in Sept)

Not being able to set global padding is very annoying as I have to set it every time I record something.

When setting a series link it records all sorts of repeats (even different programmes) and I have to spend time maually deleting them.

If it wasn't for the fact that I got it free for life and I don't have to pay the £10 per month any more for my second V+ box, I frankly wouldn't bother

Re: TiVo
 

Sounds like your 3rd tuner hasn't been activated.

Re: TiVo
 

Should the 3rd tuner have been activated?
Plus this has happened when watching 1 and recording 2. On V+ I could watch 1 and record 2 and I understand it has 2 tuners. Surely then TIVO should do the same? And when it has 3 tuners then I should be able to watch 1 and record 3. Is this right?

Re: TiVo
 

The 3rd tuner will be activated within two weeks.The V+ has THREE tuners so you can watch one and record two.When Tivo has three tuners you can watch one and record two like the V+ or you can record three so long as you don't want to watch anything live.

Re: TiVo
 

Have you already got a recording in action on one of the tuners? You should see less of this once the 3rd tuner is active later this month.

---------- Post added at 12:28 ---------- Previous post was at 12:23 ----------

once the 3rd tuner is activated later this month, you will be able to record 3 at the same time, whilst watching a recording or record 2 while watching a 3rd channel/vod

Re: TiVo
 

Yes, I agree with both. You need to be able to set a preferred set of defaults, for series links. Having to change it very time is a PITA.

I think the global default should be:

10 epsiodes
only new
no start padding
5mins end padding.

Something like that... basically as it was with V+

Hopefully VM will build in user specified defaults in a later version.

Re: TiVo
 

Went to the Nottingham VM shop yesterday, saw the physical Tivo box for the first time but found out it wasn’t yet connected to the display TV which was still using a Samsung V+ box. Sounds like the number of VM trained staff is still so low that they cannot even set up their own shops yet!

Had a word with one of the shop staff but he only seemed to know the basics about Tivo as well. Will wait a few weeks and go back in, surely they want to promote their premier box in the shops?

On the issue of global padding above, definitely agree this should be on the high priority for fixes/"enhancements", really a default feature everybody would want, and not have to set after every recording schedule.

Also thought series recording would capture everything moving forward across multiple series as well (which is excellent) but if also capturing repeats, I thought Tivo would not record anything you had seen already in a series even if repeated, as long as it is in some form of previously recorded database list which must reside on the Tivo to do this?

Re: TiVo
 

The reason maybe that if they show it connected they will get to many people wanting to try and order one there and then and are waiting for the proposed launch date.

Re: TiVo
 

That's a shame... did they say why it wasn't set-up?

Re: TiVo
 

Thought about that but other people have posted saying that Tivo is up and running in other shops.

The one staff member I talked to didn't give a reason why it wasn't connected, so just a case of he simply didn't know. Guess they've had the delivery so put it on the display and now waiting Tivo trained engineer to get to shop to set up?

Re: TiVo
 

Could be.

Re: TiVo
 

I would have expected an engineer to arrive with the box in order to fit it.

Re: TiVo
 

Hi Guy's

Im the manager of the Nottingham Store.. The TiVo was playing up yesterday, hence the its not connected comment, but all seems well now.

If any of you guys want to come in and get a demo of it working, please feel free to pop in and ask for me. It will give you a chance to see how god the TiVo is...

Regards

Graeme

Re: TiVo
 

You are going to be a busy lad Graeme!;)

Re: TiVo
 

Ha ha I know, But its good to see it working and experience TiVo.

and you never know people might come back to the store to order it when its fully available. ;)

or if they need anything else

Graeme

Re: TiVo
 

I went to the Warrington shop it was setup and I had a go.

Re: TiVo
 

And what do you think of it?

Re: TiVo
 

Pretty good , I'm just hoping they get people rang to order it this month.

Re: TiVo
 

Thanks for that i live in Harlow Essex so its a bit far to come.

We have one on demo (in harlow) will probably switch to one in about 6 months.

When all the features are up an running it will be a good product for vm though in the long run i suspect.:)

Re: TiVo
 

Well good luck, hope you get one.

Re: TiVo
 

Did you get a chance to check out the quality of the SD pictures?:confused:

Re: TiVo
 

Yes it was showing a music channel on about a 46 inch screen and it looked ok to me.

Re: TiVo
 

Thank you Graeme for explaining, should be back next Saturday!

Re: TiVo
 

Just sent you a PM inviting you as didn't know if you had seen my post.

but no problem see you saturday...

Graeme

Re: TiVo
 

Hi Graeme you may not be able to answer this but what is the picture quality like of SD on TiVo?

Re: TiVo
 

Thanks for posting, Graeme :tu:

---------- Post added at 17:21 ---------- Previous post was at 17:17 ----------

It looks fine on my 42" Sony Bravia too.

Re: TiVo
 

Personally I think it looks good, as good as my V+ if not better.

my personal opinion though.. Guess gotta see it for yourself though.

Graeme

Re: TiVo
 

Thanks Graeme,

Sounds like a trip down to the Luton shop to see the SD pic quality on TiVo to make my mind up!

Re: TiVo
 

If it's something you are concerned about, then it would be a good idea... plus you get to test drive it too :)

Re: TiVo
 

I don't think it's that much of a hassle, maybe in the beginning when setting up your regular series links, but unlike the V+ once they're added they are there for life and will pick up future seasons.

Let's face it, I just did it and it took less than 10 seconds... select set series link, 2 presses to the right into options, press down then right for new, press down add start padding, press down set end padding, press ok... done.

The only thing is the padding isn't intelligent enough to remove requested padding if there's no tuners free, it pops up a box saying you can either turn over or cancel the recording... so you need to switch over, wait for the 2 minutes padding (or whatever) to record then turn back when the tuner is free. At least the V+ cancelled the padding if it caused a clash.


Andy.

Re: TiVo
 

I've not noticed any problems with SD either, 32" Samsung in the bedroom.
HD is stunning as usual also :-)

Re: TiVo
 

Which V+ though? The scaler in the SA V+ was excellent and made SD much sharper than the TiVo. This is on a Panasonic 42V20B.

TiVo now auto-switches between 720p for SD and 1080i for HD, which is a little better, but still not as good as the SA V+. The SA scaler was much shaper than my TVs built in scaler!


Andy.

Re: TiVo
 

I would assume only if you have 720p and 1080i selected. If you only select 1080i as it's out put (as the V+ HD does) then it will upscale everything to that?

Re: TiVo
 

Im going to wait until after the 20th March before I order one with money. As on that raffle it said they could contact you up to 20th March so I'll wait.

Re: TiVo
 

It tries to yes, but at 1080i it looks even softer than 720p. Even though the TV is still scaling 720p to the native res of the TV (1920×1080).


A.

Re: TiVo
 

I Have the SA.. So as good as that...

Graeme

Re: TiVo
 

Are you saying you have to maanually intervene? What if you've set shows to record to watch later and the TV is switched off?

This change from the way V+ handled padding is a major bakwards step in my view.

Re: TiVo
 

If you do nothing or it's not switched on (in standby), then it will change channels to record. It's less of an issue with the 3 tuners ;)

Re: TiVo
 

What DF said :)

After one minute the box chooses the default action of turning over the channel to record.

A.

Re: TiVo
 

Thanks for that.

I'll reserve judgment untill I've tried it when I get a TIVO, but the the V+ system seems far better to me.

Re: TiVo
 

I think you'll soon change your mind once you start using TiVo ;)

Re: TiVo
 

Indeed.. V+HD is a great box, but VM's TiVo is light years ahead. :)

Re: TiVo
 

Does anybody know if the shop in Leeds has a TIVO box yet?