Re: New Speeds - June 1st
 

HAHAHAHA that cracks me up... another Karate Kid fan!!! (did I just admit that???)

"What goes around comes around... heads up!" ;)

Re: New Speeds - June 1st
 

Because I'd like to think that maybe, just maybe, NTL would prefer to offer a service approaching something remotely like they advertise rather than see people like me jumping ship.

But it's like my gas and electricity provider, always someone around the corner that seems better or cheaper, but may not be the be all and end all. Until I do some research and find out who else may be a better alternative for me, I'll stick this out for now so that I am not bitten on the ass again, like NTL have done with me. I have made that mistake once by trusting NTL would give me what they promise.

And I wasn't aiming my frustrations at you per se. But you seem determined to defend NTL, when clearly there is a problem with their service. Even if it does affect what might be a minority, but that minority are getting shockingly bad service in some cases.

I can only assume you are one of the lucky ones getting something close to what you pay for. Otherwise your loyalty toward them is staggering - or do you simply have money to throw away on a poor service?

I have a few friends who have signed up for the Carphone Warehouse deal with free broadband. Some here may scoff at that and as some have said in the past, "ADSL doens't offer the speeds that cable can" - "good luck with getting 10 meg on ADSL" etc etc. But if I even get 5 meg from an ADSL company, it's far better than NTL ever have been able to provide me with.

But as I say, before I sign up for 12 months with someone, I will damn well make sure I get all the facts laid out in front of me before blindly signing up with a company based solely on whatever the speeds may or may not be "up to".

Meantime, I don't see what's wrong with coming here and hopefully expressing problems with a service that might help even one person out there from signing on the dotted line with this company, only to maybe, be hugely disappointed.

If everybody had your attitude, then companies delivering a naff service would never get their collective fingers out and improve anything. Whether you like it or not, when a company sells its customers short, then people need to speak up and make themselves heard. And of course I have spoken to NTL. I mentioned that already, and I got the usual "you must have a virus/running P2P software/router/the cat is sat too near the p.c/global warming/your hair is too long/next doors microwave oven is affecting your speeds, it's anything BUT us to blame" excuse.

Re: New Speeds - June 1st
 

Serioulsy, it would have been so much more easier to have put it on the tier migration page so everyone could have done it in their own time? And as far as network testing goes, they should have done that beforehand to make sure that areas could support 4 meg.

I remeber giong 2 Meg from 750 k free through tier migration tool. Only took 2 secs. Anyone could have done it.

Come on ntl: hurry up :p. While were young. :D

Re: New Speeds - June 1st
 

Like this one ?

https://autoreg.autoregister.net/cgi..._tiermigration

Re: New Speeds - June 1st
 

Yeah but it already says Im on 4 Meg when I'm clearly downloading at 245kBps and my config file says 2048000/20000 so thats incorrect.

You are currently on our Unlimited 4Mb Broadband service - free premium entertainment at super-fast speed at £24.99 per month.

Re: New Speeds - June 1st
 

funny that,that also thinks i am, but im not yet...
You are currently on our Unlimited 4Mb Broadband service

makes you wonder how all these different adverts,staff,and ntl systems can be upgraded to show the above
but the actual modem configs are still sat somewere waiting to be moved on to the right FTP server for our modems to pick up.

has noone seen any areas UBR's being switched over yet ?.

Re: New Speeds - June 1st
 

Nope, not in the PO/Solent region so far.

Re: New Speeds - June 1st
 

Not quite, I disagree. The "up to" statement is used for ADSL because of line length and when someone does the adsl checker they get an estimated max speed, for instance my postcode gives me adsl upto 4.5mbps. So in that case BT arent saying I will get up to 8mbit.

Sweden and other countries manage to sell 10mbit+ connections that dont see contention any time of the day and some of their services are uncapped, so I dont want to hear ntl cannot do it, do you think they could do it if their network was upgraded in line with the bandwidth they sold? do you think their network capacity is 10 times higher then when 1mbit was the max tier? do you think they have 10 times the # of proxy servers? no.

Other ways they could have done it is proper peak time capping but it seems they could never get their capping equipment working correctly so was unable to do this.

Other EU countries are sending TV over ADSL2 lines, presumably for this to work they cant allow contention to poke its nose else the tv would have problems.

Broadband is a joke in the UK (not just ntl) and the only providers I see that are anything like what broadband should be is 2 or 3 LLU providers, even with them I would like them to use boosters so adsl works faster at longer distances.

Re: New Speeds - June 1st
 

If you're on 10meg and only getting up to 5meg or less consistantly the obvious solution is to downgrade to 4meg and save some cash. Hitting NTL where it hurts (in the pocket) is far more likely to succeed than complaining about it.
Not that I'm saying you shouldn't complain, but if all avenues have been gone down and you're still not getting full speeds regularly that it seems the obvious answer.

Re: New Speeds - June 1st
 

5.50am so much for 2pm-3pm yesterday, why is it there so incapable of doing this?? every time..



To repeat this test from the source server click here.

---------- Post added at 05:54 ---------- Previous post was at 05:52 ----------

damn sucky STB cant do nout with it.. roll one 8am for my lil moan...

Re: New Speeds - June 1st
 

Welome to the forum, as you can see a lot of unhappy people whinging about not being on 4 meg, which ntl promised they would be on before end of june, 27 days left to go, 27 days of people whinging, just think how long this thread will be at the end of june.

To check the config file type 192.168.100.1 in your address bar. Logon Username is root, Password is root.Click on operation configuration link on left hand side, look for Maximum Downstream Data Rate : 2048000Maximum Upstream Data Rate : 200000Maximum Upstream Channel Burst : 1600

If as above you re still on 2 mb.
If downstream data reads 1024000 you are on 1 mb
If downstream data reads 4096000 you are on 4 mb and so on.....

---------- Post added at 07:03 ---------- Previous post was at 06:39 ----------

Someone on another ntllll forum was upgraded yesterday morning. Apparently in east belfast

Re: New Speeds - June 1st
 

can you explain how to look via set top box. i forgot :s

thanks

Re: New Speeds - June 1st
 

Sorry do not know, using cable..
Can someone else Help ??

---------- Post added at 07:10 ---------- Previous post was at 07:08 ----------

Just reading another ntll forum, apparently someone in east belfast got upgraded yesterday and they now have speeds of 3.59

Re: New Speeds - June 1st
 

bah i forgot you do a certain combination on the remote, and a little menu pops up..??

Re: New Speeds - June 1st
 

Is It
Page UP
Page Down
Blue Button ?

This gives some info on STB