Originally Posted by OLD BOY (Post 35860202)

Strange, that. One would have thought that a tuner would be reserved for 'on demand' viewing. I have lost track of the number of times I've been watching something from on demand and then get a dialogue box come up to say the box needs the tuner for recording.

It puts you off using it, and now I get into Catch Up only through my smart TV. I haven't seen any of the Virgin exclusives so far for that very reason.

Originally Posted by passingbat (Post 35860228)

Not having them allocated makes more sense to me. If one was dedicated solely to On Demand, then when on demand is not being watched, you have more tuners available for live recordings.

Originally Posted by Bananaman_007 (Post 35860391)

According to the VM contact centre advisor i talked to today in order to use the new box you must have the Superhub 3 anybody know why that may be?

Originally Posted by OLD BOY (Post 35860229)

Yes, I get that, but the fact that there is not a dedicated tuner for on demand programmes puts you off using it.

Originally Posted by Stephen (Post 35860465)

Why do you need a tuner for on demand? I always thought as it was a streamed service it dodnt actually need a tuner anyway.

As you can record three things and still watch on demand.

Originally Posted by RichardCoulter (Post 35860469)

If you try to watch VOD when all 3 tuners are in use, it asks if you want to stop one of the recordings to do so. If you tell it to carry on as it was, you can't use VOD.

Originally Posted by passingbat (Post 35860462)

That, I just don't get.

Originally Posted by OLD BOY (Post 35860471)

It is annoying to have something you are watching interrupted by a dialogue box saying that it needs to use a tuner and then you have to remember to watch the rest at a later date.

This is not the case with apps such as the I-player or Netflix, of course.

Originally Posted by passingbat (Post 35860480)

Given that you know that if you have all 3 tuners active at a given time, OD won't be available to watch at that time. Therefore, simply choose another time to watch the OD show.


Don't limit the availability of three recordable tuners, when the solution to your problem is a simple one.

Originally Posted by passingbat (Post 35860480)

Given that you know that if you have all 3 tuners active at a given time, OD won't be available to watch at that time. Therefore, simply choose another time to watch the OD show.


Don't limit the availability of three recordable tuners, when the solution to your problem is a simple one.

Originally Posted by OLD BOY (Post 35860490)

Well, given that I don't start viewing until about 8.30 pm and the three tuners are normally I use between 9 and 11 pm, this doesn't work for me. The three tuners are used because they are recording programmes I want to see and so limiting my recordings is not really what I want to do.