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-   -   Broadband Hardware Trial 2015 (https://www.cableforum.uk/board/showthread.php?t=33701031)

MarshMallowMan 29-10-2015 20:12

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by SnoopZ (Post 35805624)
James is on holiday, try someone else.

---------- Post added at 17:30 ---------- Previous post was at 17:29 ----------

Try Jen_A she looks to be posting in the trial forum after 5pm


Cheers SnoopZ, will send her a message.

pip08456 30-10-2015 09:10

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by Skie (Post 35805040)
It was pretty obvious feature on the box. Never used of course but I'm sure I remember it even being touted as a new way to do online shopping by Telewest.

Anyone remember the keyboards? :)

Had one myself.:D

SnoopZ 30-10-2015 11:25

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by MarshMallowMan (Post 35805637)
Cheers SnoopZ, will send her a message.

Try John_G he appears to be on shift Friday morning.

SnoopZ 31-10-2015 19:06

Re: Broadband Hardware Trial 2015
 
While on the trials forum i mentioned i get a slow down in the evenings sometimes from 100mbit to 50mbit, and they're now crediting me £10 a month until April 2016, i didn't have to even ask for it or make a phone call.

trickytree 03-11-2015 14:16

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by SnoopZ (Post 35805927)
While on the trials forum i mentioned i get a slow down in the evenings sometimes from 100mbit to 50mbit, and they're now crediting me £10 a month until April 2016, i didn't have to even ask for it or make a phone call.

I have mentioned in several threads that I am on 152 but lucky if I get 50. How did you know you were getting the £10 credit? Did you call them to report it?
I am due to go to 200 by the end of this month so maybe if that upgrade can fix my poor speeds....

SnoopZ 03-11-2015 16:08

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by trickytree (Post 35806263)
I have mentioned in several threads that I am on 152 but lucky if I get 50. How did you know you were getting the £10 credit? Did you call them to report it?
I am due to go to 200 by the end of this month so maybe if that upgrade can fix my poor speeds....

I joined a utilisation thread in the trials forum, and posted i was getting between 20-50mbit most evenings on my 100mbit connection, a MOD checked my connection and could see my peak time usage was breaching their thresholds, he reported it to networks then asked me to take the chat out of the trials forum and create my own thread.

He then posted in the thread he was moving it to a special team to keep an eye on the progress and updates. Another mod pmed me saying he has put a monthly rolling £10 credit on my account with a review date of 31/3/16.

He did say they don't usually do credits like this via the forum without me phoning up but for this kind of issue they could.

MUD_Wizard 03-11-2015 19:55

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by trickytree (Post 35806263)
I have mentioned in several threads that I am on 152 but lucky if I get 50. How did you know you were getting the £10 credit? Did you call them to report it?
I am due to go to 200 by the end of this month so maybe if that upgrade can fix my poor speeds....

Sorry for the bad news. That's like expecting an increase in road speed limits to reduce congestion at 5pm. i.e. It won't have any affect on low speeds caused by congestion.

Ignitionnet 03-11-2015 22:41

Re: Broadband Hardware Trial 2015
 
Trust those of you on the trials are enjoying your TG2492LG-VMs?

23prince 03-11-2015 22:44

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by SnoopZ (Post 35805927)
While on the trials forum i mentioned i get a slow down in the evenings sometimes from 100mbit to 50mbit, and they're now crediting me £10 a month until April 2016, i didn't have to even ask for it or make a phone call.

Lucky you. I get nothing


http://www.speedtest.net/my-result/4801699372 <-- 50mbps apparently!

The OSLO server usually maxes me out.

http://www.speedtest.net/my-result/4801705107

Even on internal network..

http://www.speedtest.net/my-result/4801722326

SnoopZ 03-11-2015 22:58

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by Ignitionnet (Post 35806325)
Trust those of you on the trials are enjoying your TG2492LG-VMs?

It will be a while before I can enjoy it! ;)

No idea if that is what it is based on.

Ignitionnet 03-11-2015 23:03

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by SnoopZ (Post 35806329)
No idea if that is what it is based on.

Define 'based on'.

SnoopZ 03-11-2015 23:18

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by Ignitionnet (Post 35806330)
Define 'based on'.

Built around, I.e looks different on the outside.

Anyway will keep the main chat to the VM forum.

Ignitionnet 04-11-2015 00:06

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by SnoopZ (Post 35806331)
Built around, I.e looks different on the outside.

Anyway will keep the main chat to the VM forum.

I see.

Then no.

Kymmy 04-11-2015 10:17

Re: Broadband Hardware Trial 2015
 
Looks like the 2nd group's starting to get their delivery messages

Hans Gruber 04-11-2015 10:34

Re: Broadband Hardware Trial 2015
 
Not heard anything here. Maybe I'm in group 3 :p


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