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-   -   *ALL* ntl Cap Discussion Here Please. (https://www.cableforum.uk/board/showthread.php?t=25385)

jtwn 27-01-2005 11:11

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
Quote:

Originally Posted by Neil
I just wouldn't give my money to a company with an business approach of "like it or lump it, we'll decide what packages that you the customer wants, & that's the end of it"

That's what really irks me with ntl, it's their completely arrogant attitude (always been the same)

ntl should (IMO) offer a variety of packages to entice customers in. Different customers have different needs, & the analogy above of the mobile phone tariffs is an excellent one as it shows the ever changing & varying needs of todays consumers.

How many of the mobile phone companies would still be in business today if they hadn't adapted to suit their customer's needs.....?

ntl are not interested in customer's needs (never have been in my experience), & the arrogance of these tariffs supports that.

let me remind you of something ntl-unhappy customers will leave to find a product that will suit them.

The rest of the industry is changing & adapting to meet it's customer's needs (it's called choice), yet as usual Hussain et all are too busy counting the zeros on their payslips to notice or even care.

Yes, but your point taken in, they still are the biggest isp in the uk, so they must be doing something right..

mojo 27-01-2005 12:35

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
http://slashdot.org/article.pl?sid=0...tid=215&tid=99

Read the comments, very interesting:

Quote:

That is very expensive. In Japan, for example ADSL connection from Yahoo Japan costs you about 4000 yen per month (less than 40 US dollar) for 50 Mbps ADSL.

And also fibre optic connection has become very common and cheaper. For example Usen Networks (one of the provider in Japan) provides 100 Mbps fibre optic connection for only 2950 per month.

I use the fibre optic that comes with 5 static IPs. And it costs me about 5000 yen per month.

Download cap is totally never heard in here. As far as I know, all packages come with unlimited bandwidth.
The British way seems to be to get dragged, kicking and screaming into the modern world. The EU is a good example. In five years time, people will have fast and unlimited connections and companies like NTL will be forced to offer them. Sadly, very few British companies have the vision to look forward to the future.

Neil 27-01-2005 12:42

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
Quote:

Originally Posted by jtwn
Yes, but your point taken in, they still are the biggest isp in the uk, so they must be doing something right..

That's a poor reason, they have a monopoly in some areas (as people clearly can't get Telewest)

Going by your reasoning, Sky must be doing something even better than ntl, as they have something like 7 million DTV customers.

ian@huth 27-01-2005 12:49

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
All these comparisons with what other countries have and prices are meaningless.

The first thing you should remember when comparing prices between countries is that exchange rates mean nothing in themselves. A service elsewhere may only cost the equivalent of £10 using exchange rates but if you only earn £40 per month it is very, very expensive.

Some of the speeds available in other countries are simply not an option here unless there is massive investment in new infrastructure. Who makes that investment and how long will it take to complete? One thing for certain is that NTL and Telewest do not have the money to invest and will never have it if customers demand services at a price that doesn't generate substantial profit.

Just remember that we live in the UK and have to accept the constraints that living here puts on the services we have.

mojo 27-01-2005 13:11

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
Quote:

Originally Posted by ianathuth
Just remember that we live in the UK and have to accept the constraints that living here puts on the services we have.

This is the problem with the British: we suck but that's 'cos we are British so don't complain. If we complained more, as consumers are beginning to realise, we would get a better deal.

I disagree that comparisons with other countries are meaningless too. There are many comparable countries to the UK, and it makes sense to compare ourselves to them in order to judge our own performance and improve it. Saying that they have "better infrastructure" and we would need "massive investment" isn't an excuse not to do it, it's a reason to do it! It's admitting that we are rapidly falling behind. It's not like other countries were somehow blessed with super fast IP networks, they had to make the investments too. They just realised that, in the long run, it would be worth it.

Let's look at our clostest neighbour, France:

Quote:

Originally Posted by slashdot
20Mbits/sec DOWN and 1Mbit/sec UP. No cap. and that's for 30 Euros per month.

The service comes with free telephony [adsl.free.fr] to any french landline (calls to mobile phones cost something), and very cheap international rate, like 3 eurocents to europe.

...

Additionally the modem is free, includes optional router functionnality and you can add a WiFi card for a mere 20 euros.

Oh and they now give you 1GB hosting space with no ads, PHP, MySQL

I think that's a legitimate reason to put pressure on NTL and all UK ISPs to improve. To be fair, for most ADSL providers it's BT that is holding them back, but still...

ian@huth 27-01-2005 13:29

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
[QUOTE=mojo]This is the problem with the British: we suck but that's 'cos we are British so don't complain. If we complained more, as consumers are beginning to realise, we would get a better deal.

I disagree that comparisons with other countries are meaningless too. There are many comparable countries to the UK, and it makes sense to compare ourselves to them in order to judge our own performance and improve it. Saying that they have "better infrastructure" and we would need "massive investment" isn't an excuse not to do it, it's a reason to do it! It's admitting that we are rapidly falling behind. It's not like other countries were somehow blessed with super fast IP networks, they had to make the investments too. They just realised that, in the long run, it would be worth it.

Let's look at our clostest neighbour, France:

Quote:

Originally Posted by slashdot
20Mbits/sec DOWN and 1Mbit/sec UP. No cap. and that's for 30 Euros per month.

The service comes with free telephony [adsl.free.fr] to any french landline (calls to mobile phones cost something), and very cheap international rate, like 3 eurocents to europe.

...

Additionally the modem is free, includes optional router functionnality and you can add a WiFi card for a mere 20 euros.

Oh and they now give you 1GB hosting space with no ads, PHP, MySQL[/QUIOTE]

I think that's a legitimate reason to put pressure on NTL and all UK ISPs to improve. To be fair, for most ADSL providers it's BT that is holding them back, but still...

Words cost nothing but actions do. You make it sound oh so easy so explain how it can be done and where the money to do it comes from.

There is a lot of talk about the British not complaining and that is why we are lagging behind. If you stop and think about it you might cotton on to the fact that complaining in the past is one of the main reasons we are lagging behind. Unions complained about job losses and prevented the country from moving forward. If you were to look at the newstrade some forty years ago and compare it to today you would see how progress was held up by the unions. Now, a few people do the work that hundreds did before Eddie Shah came on the scene and brought the industry up to date technologically. We were once World leaders in many fields but others have overtaken us because they did not complain about the effects of change but accepted the changes and got on with it.

Hans Gruber 27-01-2005 13:58

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
Quote:

Originally Posted by mojo
http://slashdot.org/article.pl?sid=0...tid=215&tid=99

Read the comments, very interesting:



The British way seems to be to get dragged, kicking and screaming into the modern world. The EU is a good example. In five years time, people will have fast and unlimited connections and companies like NTL will be forced to offer them. Sadly, very few British companies have the vision to look forward to the future.

They are looking toward the future, the future of their profits. They are capping so people don't use alternative TV/Phone services via the internet.
__________________

Quote:

Originally Posted by ianathuth
There is a lot of talk about the British not complaining and that is why we are lagging behind. If you stop and think about it you might cotton on to the fact that complaining in the past is one of the main reasons we are lagging behind.

:LOL:

BIGZIPZ 27-01-2005 17:17

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
SNIP://///
With a massive download speed of 8mb, the service comes with a somewhat limited upload speed of 400K yet has an impressive content ratio of 33:1. The service is capped at 500GB per month, and will cost only £39.99 per month. Cable rival Telewest offer a 4MB service for £50.00, which comes free of any caps on usage. UK Online will be offering new sign ups a free wireless ethernet router before the 21st February.
SNIP:\\\\

How come they can make a profit out of 39.99 for a 8Mb service and let someone download 500GB a month, yet ntl complain about people using too much bandwidth, and the amount is tiny compaired to this - 40GB for the top tier (which is still ALOT slower than the upto 8 Mb package? Or is the introduction of Caps to allow a fairer service to all?

ian@huth 27-01-2005 18:25

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
Quote:

Originally Posted by BIGZIPZ
How come they can make a profit out of 39.99 for a 8Mb service and let someone download 500GB a month, yet ntl complain about people using too much bandwidth, and the amount is tiny compaired to this - 40GB for the top tier (which is still ALOT slower than the upto 8 Mb package? Or is the introduction of Caps to allow a fairer service to all?

Who says they are making a profit? :confused:

cookie_365 27-01-2005 19:28

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
Quote:

Originally Posted by etccarmageddon
and you might not remember this but in the small print there was an acceptable use policy/limit despite it being advertised as 'unlimited'!

Now, I'm sure I've come across some firm somewhere that does something similar ... :confused: ... just let me think ....

Luckily I have no mates so never got to find that out !

Of course, one of the downsides of the mobile phone analogy is that it'd become impossible to compare the tariffs to find out which is the best deal ....:erm:

Chrysalis 28-01-2005 07:20

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
Quote:

Originally Posted by ianathuth
Who says they are making a profit? :confused:

Who says they not?
__________________

[QUOTE=ianathuth]
Quote:

Originally Posted by mojo
This is the problem with the British: we suck but that's 'cos we are British so don't complain. If we complained more, as consumers are beginning to realise, we would get a better deal.

I disagree that comparisons with other countries are meaningless too. There are many comparable countries to the UK, and it makes sense to compare ourselves to them in order to judge our own performance and improve it. Saying that they have "better infrastructure" and we would need "massive investment" isn't an excuse not to do it, it's a reason to do it! It's admitting that we are rapidly falling behind. It's not like other countries were somehow blessed with super fast IP networks, they had to make the investments too. They just realised that, in the long run, it would be worth it.

Let's look at our clostest neighbour, France:



Words cost nothing but actions do. You make it sound oh so easy so explain how it can be done and where the money to do it comes from.

There is a lot of talk about the British not complaining and that is why we are lagging behind. If you stop and think about it you might cotton on to the fact that complaining in the past is one of the main reasons we are lagging behind. Unions complained about job losses and prevented the country from moving forward. If you were to look at the newstrade some forty years ago and compare it to today you would see how progress was held up by the unions. Now, a few people do the work that hundreds did before Eddie Shah came on the scene and brought the industry up to date technologically. We were once World leaders in many fields but others have overtaken us because they did not complain about the effects of change but accepted the changes and got on with it.

Money comes from the shareholders, may I ask why the shareholders are demanding money if NTL is not making a profit?

jtwn 28-01-2005 11:41

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
Quote:

What happens if I exceed my 5GB allowance?

We will send an email to your ntlworld.com email address to let you know. We will invite you to upgrade your plan if you exceed the allowance. Please see our Terms and Conditions for full details. If you exceed the 5 GB allowance, additional use charges for each GB used will apply from later in the year. We may introduce extra usage charges for each full GB used later in the year. We will notify you in advance of these charges and whether you are liable to pay them. Unlike many competitors with similar schemes, we won't impose hefty penalty payments or suspend your service as soon as you go over your allowance. Please note that you can't carry any remaining allowance over to the following month.
Thats the ntl freedom cap rules, apparently. I don't know about anybody else, but this seems to me pretty much what its going to be like, the 'metered bb' in the investors presentation.

Rone 28-01-2005 14:46

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
Quote:

Originally Posted by jtwn
Thats the ntl freedom cap rules, apparently. I don't know about anybody else, but this seems to me pretty much what its going to be like, the 'metered bb' in the investors presentation.

Well that sounds just about right. :(

mojo 28-01-2005 19:34

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
Quote:

Originally Posted by ianathuth
There is a lot of talk about the British not complaining and that is why we are lagging behind. If you stop and think about it you might cotton on to the fact that complaining in the past is one of the main reasons we are lagging behind. Unions complained about job losses and prevented the country from moving forward.

Let's keep politics out of this. I'm not a fan of Thatcher, but I won't respond directly because I don't want this to turn into a holy war.

I think you missed the point anyway. Complaining is a legitimate thing to do. People who say "put up or shut up" are either in a well off position themselves, or are about to go out of business.

ian@huth 29-01-2005 01:54

Re: [Merged] *ALL* ntl Cap Discussion In Here Please.
 
Quote:

Originally Posted by mojo
Let's keep politics out of this. I'm not a fan of Thatcher, but I won't respond directly because I don't want this to turn into a holy war.

I think you missed the point anyway. Complaining is a legitimate thing to do. People who say "put up or shut up" are either in a well off position themselves, or are about to go out of business.

I would agree that complaining is a legitimate thing to do if it is a justifiable complaint. You have to look at the bigger picture though rather than the affect on just you as an individual.

No matter what NTL do there is always someone that will complain about it even though it may be good for the company and good for the vast majority of customers.

You could complain that NTLs prices for broadband are too high but just think about the fact that if they were much lower then there would be nothing available to maintain and improve the infrastructure.

When you look at the problems of today you have to remember that most of these were caused by poor decisions in the past.


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