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-   -   [merged] Price increase (https://www.cableforum.uk/board/showthread.php?t=6268)

andrew_wallasey 11-05-2004 11:55

Re: [merged] Price increase
 
From AOL's site

Quote:

*You must have a BT telephone line or live
in an ntl broadband-enabled area

Neil 11-05-2004 16:11

Re: [merged] Price increase
 
Quote:

Originally Posted by andrew_wallasey
From AOL's site

And neither service from AOL (over BT phone line via DSL, or using cable modem over ntl's cable network) have a downoad cap/"guideline".

How mad is that-I could get AOL BB (over ntl) with no cap, yet in the same house I could subscribe direct to ntl BB & have a nice download cap/"guideline"...?? :erm:

I'm sure ntl must have reasons for this dual offering......:rolleyes:

etccarmageddon 11-05-2004 17:00

Re: [merged] Price increase
 
but AOL's offering is more expensive isnt it?

Neil 11-05-2004 17:13

Re: [merged] Price increase
 
Quote:

Originally Posted by etccarmageddon
but AOL's offering is more expensive isnt it?

Yes-£27/£28 per month I believe as they offer all their own interactive 'content' from their main portal, along with 0800 Freephone Support. :erm:

etccarmageddon 11-05-2004 17:44

Re: [merged] Price increase
 
and their 1mb price is £34.99 according to the web site - so should people unhappy with NTL's 1mb price increase or CAP should migrate to AOL?

ian@huth 11-05-2004 18:58

Re: [merged] Price increase
 
Quote:

Originally Posted by etccarmageddon
and their 1mb price is £34.99 according to the web site - so should people unhappy with NTL's 1mb price increase or CAP should migrate to AOL?

AFAIAA AOL only supply the 600k service via NTL broadband.

zovat 11-05-2004 19:21

Re: [merged] Price increase
 
Quote:

Originally Posted by ianathuth
AFAIAA AOL only supply the 600k service via NTL broadband.

according to thier website, they do offer 1M at 34.99 : http://www.aol.co.uk/products/broadb...num/index.html

MovedGoalPosts 11-05-2004 19:26

Re: [merged] Price increase
 
So AOL might offer 1meg speeds over NTl at £34.99, i.e. cheaper now than ntl will be, but at a slower speed than ntl. Meanwhile AOL 600 k service over ntl gets even less competetive given ntls proposed speed increases.

Or are the AOL cable speeds going to get faster too? But that wouldn't suit their dial up offerrings.
An interesting conundrum me thinks.

*edit AOL may not be subject to a specific cap clause, but they do have the standard overuse / abuse type clauses which would enable them to do an ntl if needed to impose more robust use limits. However AOL did say sometime ago to anticap, when they first launched their services over ntl that they would avoid capping. However I suspect that AOL users arent really "heavy users", as most heavy users wouldn't want to be tied into AOLs proprietary browser and email stuff.

ian@huth 11-05-2004 19:27

Re: [merged] Price increase
 
Quote:

Originally Posted by zovat
according to thier website, they do offer 1M at 34.99 : http://www.aol.co.uk/products/broadb...num/index.html

The Platinum 1Mb service is only available via ADSL http://www.aol.co.uk/products/broadb...l?promo=228937

The Gold service is 512k via ADSL or 600k via NTL BB.

DeadKenny 12-05-2004 00:27

Re: [merged] Price increase
 
Quote:

Originally Posted by andrew_wallasey
Not one person has been disconnected by NTL for exceeding this limit and there is no plans to disconnect anyone! So therefore I do not see how it will affect the average user.

As I understand it NTL have written recently to a select few customers, those who are the extreme abusers of the cap, and basically told them to stop. If they continue and ignore them you can be very sure NTL have every intention to disconnect them.


NTL should stop worrying about the download speeds though and think more about the connection overload from P2Pers which is what really kills things far more than download saturation I should think.

Quote:

Originally Posted by etccarmageddon
and their 1mb price is £34.99 according to the web site - so should people unhappy with NTL's 1mb price increase or CAP should migrate to AOL?

A case of which is the better of two evils? :D

MovedGoalPosts 12-05-2004 01:13

Re: [merged] Price increase
 
Cap issues do drift away from the original concept of is the price increase, especially broadband, justified. Simply put no.

Caps, even if some consider them to be idle threats, perhaps make the waters more muddy and make the "capped" offerring less attractive than the uncapped. I suspect however the real issue of caps, which was not the point of this thread, was upload not download capacity, whcih ntl's capping policy failed to address.

The point is to look at the base line cost of the service. If you can get cheaper elsewhere, that's where customers will go. On that basis ntl shot themsleves in the foot.

However the subsequent announcement, nodoubt to keep pace with Telewest, of speed increases in BB speeds makes confuses issues. It will be interesting whether punters (excepting the aggravation of chaning from cable to ADSL), want extra speed but pay more, or slightly lesser speed and pay a little less.

We may need to start calculating on the basis of £ per mbps, with a separate table of £ per MB download and work out from that what we, the punter are prepared to pay.

Mauldor 12-05-2004 09:04

Re: [merged] Price increase
 
Lets break this down - we have on offer a server of 3 speeds, for thos who can Get ADSL (and im guessing this is growing all the time i imagine) have a choice. Now the Average Person who is not well into computers does not know about P2P, News Servers and the like and they probably download or watch some Streaming Video - so im guessing they will be happy to go with either NTL 600 or even ADSL 512 sort of thing.


Now there is another bacth of users who know about such things as NewsServer, P2P and the like - or even getting Linux Distros - thats like 3-5 CD's per One. These Same people i am guessing have the 1mbit service or even the 2mbit ADSL sort of thing.

At the end of the Day though there is no enough choice on NTL as it goes to meet all the types of people out there - all three tiers all have a CAP for example - so in effect there is no POWER USER Service really. I agree that not everybody who has 1mbit service is like downloading 24/7.

Now here is my story - it wont shock you as its about right for NTL.
When the price increase came about - i was on that phone trying to cancel - the man on the other end said well - tell you what - Ill give you 1mbit for half price for 3 months. Sounded a good offer - so i stayed - i even wrote his name down somewhere. Now sure enough my Bill Came in - bugger me daft - full price - now there is a shock. I ring up NTL - who of course have no record of this but they 'claim' they will sort it. I still have the Bill and will ring up again to confirm - they say its half price for 3 months - then great, if not - they not getting the dosh - simple as that :)

Neil 12-05-2004 09:16

Re: [merged] Price increase
 
Quote:

Originally Posted by Mauldor
At the end of the Day though there is no enough choice on NTL as it goes to meet all the types of people out there - all three tiers all have a CAP for example - so in effect there is no POWER USER Service really. I agree that not everybody who has 1mbit service is like downloading 24/7.

Hallelulah!!

At last someone else who sees the point I have been trying to make-ntl=no choice.

Quote:

Originally Posted by Mauldor
Now here is my story - it wont shock you as its about right for NTL.
When the price increase came about - i was on that phone trying to cancel - the man on the other end said well - tell you what - Ill give you 1mbit for half price for 3 months. Sounded a good offer - so i stayed - i even wrote his name down somewhere. Now sure enough my Bill Came in - bugger me daft - full price - now there is a shock. I ring up NTL - who of course have no record of this but they 'claim' they will sort it. I still have the Bill and will ring up again to confirm - they say its half price for 3 months - then great, if not - they not getting the dosh - simple as that :)

Been there, had that experience many times. :rolleyes: The problem is there is no accountability within ntl-people seem to be able to say/do anything on the phone to a customer & leave no trace, & that's why the situation that you have just encountered is allowed to happen at ntl. :td:

Chrysalis 12-05-2004 15:28

Re: [merged] Price increase
 
if you work out £per mbit then the top tier is poor value for money

ntl=30 gig per month
30 gig perm month=average rate of 102kbit
so on the top tier you pay 37.99 per 100kbit (£370.9 9 per mbit)

Paul 12-05-2004 17:32

Re: [merged] Price increase
 
Quote:

Originally Posted by Chrysalis
ntl=30 gig per month
30 gig perm month=average rate of 102kbit
so on the top tier you pay 37.99 per 100kbit (£370.9 9 per mbit)

:confused:


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