Re: New Speed Upgrades 8th March. (Part 4)
 

Why more speed? So you can hit your cap quicker and potentially stop you from surfing for the rest of the day!


So, you can use your 3mbps connection at max download speed for about 45 minutes per day, then you have to wait 23 1/4 hours to start surfing again :)

Re: speed upgrade not working?
 

Just be aware that you may not notice a great deal of improvement in gaming - the upload is the most important bit for this. ;)

Re: speed upgrade not working?
 

You think? Been using the 2Mb connection for a few days now and its MUCH better. Its is a big improvement over the 750. All online games now playin much better - its like the improvement I saw when I went from 56k dial-up to 512 Broadband. Ordinary surfing is now a joy too - big pages that took a while now load instantly. Yahooooooooooooooo!!!

[Admin Edit] (Neil) Spam removed.

Re: New Speed Upgrades 8th March. (Part 4)
 

Depends very much on the type of game you like playing. 'Push games' like WoW or Eve or Horizons will definately be quicker, probably won't make such a big difference to the quake'ers or similar style bi-directional games.

Re: New Speed Upgrades 8th March. (Part 4)
 

FPS like elite force playin better 2. ;)

[Admin Edit] (Neil) Spam removed.

Re: New Speed Upgrades 8th March. (Part 4)
 

just rang customer care to put me from the 750k to 2meg and he said he has just upgraded me on the computer but it will take a couple of days to come through at my end. is this true or should it be instant?

Re: New Speed Upgrades 8th March. (Part 4)
 

Might take 5-10 mins, but I don't think it should take 2 days...

Re: New Speed Upgrades 8th March. (Part 4)
 

When I did it via the website it took 10 mins. The modem shd reboot itself and then u'll have it. It does no good to reboot it urself. :(

[Admin Edit] (Neil) Spam removed.

Re: New Speed Upgrades 8th March. (Part 4)
 

Can anyone tell me the number to call to get this sorted out?

Is it the indian call centre you have to ring?

Cant actualy do it online, as I dont know my password, and it will only send the password to my ntlworld email adress, which afaik has the same password that I dont know..

Re: New Speed Upgrades 8th March. (Part 4)
 

0800 052 2000

Re: New Speed Upgrades 8th March. (Part 4)
 

damnit.. I was hoping that wouldnt be the case.. as it costs stupid amounts of money on a mobile and i dont have a home phone..

Re: New Speed Upgrades 8th March. (Part 4)
 

Hi all.


Just to let you all know that at 15:00pm today i rang NTL CS. This was after reading what was on this thread about the upgrade's :)

I rang them because i did'nt feel sure about doing the manual online upgrade.

Anyway this is what happened..............

Me - Hello i was wondering about the BB upgrade's in the Bolton area and when they will be happening ?

CS assistant - Yes sir there being done now. But i can do it for you right away :D. What speed are you on at the moment. And is it modem or STB?

Me - I'm on 750Kbps. And it's a modem.

CS assistant - Ok sir you have now been upgraded to 2MB. Just unplug your modem and plug back in and your done :D

Me - Well thankyou very much indeed :D

And she was right. I checked the http://192.168.100.1/P_operation.htm and sure enough 2Mb :D


The CS assistant told me that the automatic update's are going out. But, alot of them are being bounced back :Yikes:. So like A LOT of other people have allready said in this thread. RING THEM UP ! Took 5 min's for the whole process.

Just have to say i get fantastic service for NTL BB and even better now.

Well done NTL :tu:

NTL CS - 0800 052 2000

Re: New Speed Upgrades 8th March. (Part 4)
 

Good post - welcome to the site:welcome: and I'm glad it worked out ok for you :)

Re: New Speed Upgrades 8th March. (Part 4)
 

Goto a Phone Box, or ask a friendly neighbour if you can use their phone?

Re: New Speed Upgrades 8th March. (Part 4)
 

Thanks for the info. I'll sit tight and wait for my new STB then.