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Re: Think Broadband Ping Monitor Results (POST YOURS)
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The only difference is the average and maximum ping times are not so bad in the above graphs. It does look like it is heading towards peak time congestion though. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
here is my power level will post on vm forum aswell. upstream some time go up to 51 tho it dont normaly stay there for so long all way seem to sit at 49. downstream power level fluctuating up and down around 1.0 and 2.
powerlevel have been like this from 9th of December 2012, i know the date as i post about it on vm forum when it happen upstream when from 40.0 dBmV to 49.0 dBmV, overnight it has been same now for last 2 month, i just got told "They are well within the thresholds." thank you both for ur input. powerlevel below Frequency (Hz) 299000000 Hz 291000000 Hz 307000000 Hz 315000000 Hz 323000000 Hz N/A N/A N/A Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked N/A N/A N/A Channel ID 2 1 3 4 5 N/A N/A N/A Modulation QAM256 QAM256 QAM256 QAM256 QAM256 N/A N/A N/A Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 N/A N/A N/A Interleave Depth I=12 J=17 I=12 J=17 I=12 J=17 I=12 J=17 I=12 J=17 N/A N/A N/A Power Level (dBmV) 1.6 dBmV 1.8 dBmV 1.5 dBmV 1.5 dBmV 1.5 dBmV N/A N/A N/A RxMER (dB) 41.4 dB 41.1 dB 41.4 dB 41.4 dB 41.4 dB N/A N/A N/A Upstream US-1 US-2 US-3 US-4 Channel Type 2.0 N/A N/A N/A Channel ID 1 N/A N/A N/A Frequency (Hz) 45800000 Hz N/A N/A N/A Ranging Status Success N/A N/A N/A Modulation QAM16 N/A N/A N/A Symbol Rate (Sym/sec) 5120000 N/A N/A N/A Mini-Slot Size 128 N/A N/A N/A Power Level (dBmV) 49.5 dBmV N/A N/A N/A T1 Timeouts 0 N/A N/A N/A T2 Timeouts 0 N/A N/A N/A T3 Timeouts 8 N/A N/A N/A T4 Timeouts 0 N/A N/A N/A |
Re: Think Broadband Ping Monitor Results (POST YOURS)
http://www.thinkbroadband.com/ping/s...3-02-2013.html
My current graph, posted on the VM forum, got a quick response "I have checked your connection and have been unable to see any issues, both on the network and on your modem. All tests I have run are showing me that you should be having a perfect connection with no browsing issues whatsoever. Have you tried seeing how using one device with all others disconnected works? And have you made sure that any download software has been exited/disabled?" Have an engineer booked for friday anyway, as we have been losing signal to the two vhd boxes upstairs, so fingers crossed he can sort things |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Internet went down this morning at 11 for 5min, when it come back up it now on a new upstream channle and graph seem to be looking better can only see the odd dot of packetloss.
downstream stats stay same and upstream look like this Locked 2 35800000 Hz ATDMA 38.0 dBmV 16QAM 6400000 20480 Kbits/sec http://www.thinkbroadband.com/ping/s...15-02-2013.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
They now give a detailed explanation of the graph for anyone that wants it.
http://www.thinkbroadband.com/faq/sections/bqm.html |
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For instance I believe it was the linksys E1000 that has a firewall rule to stop it being pinged beyond a rate of 1 packet per second. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Yeah, one of the members here had that for a few weeks, I thought their connection was busted...
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Re: Think Broadband Ping Monitor Results (POST YOURS)
1 Attachment(s)
Having a lot of problems hosting games on XBox live and you tube buffering in the evening is a waste of time.120mb line.I have 1 locked upstream channel (9)
31.3dBMV.Downstream 4 and all look within limits( -2.1 to -1.6). Any help appreciated. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Packet loss problems hit regions of VM users, Not users end, Starts even before there connection at the gateways...
http://www.thinkbroadband.com/ping/s...20-02-2013.png http://www.thinkbroadband.com/ping/s...20-02-2013.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
http://www.thinkbroadband.com/ping/s...21-02-2013.png
My mates graph. Chunk of red at the start was prior to ping being enabled. He's getting a chunk of packet loss. Would his upstream power level be too high at 58 dBmV? |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Yes - it's maxing out i.e. not communicating successfully all the time with the VM end; hence the packet loss. If the downstream power is very low, then it could be a loose coax cable somewhere.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Large minimum latency jump tonight seems widespread including core network.
Could be a tbb problem. |
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Anybody not on VM got this?
Seph? |
Re: Think Broadband Ping Monitor Results (POST YOURS)
It seems to be just a particular routing issue, my tbb graph shows a large jump in latency but my f8lure graphs do not. The issue doesn't seem to be affecting non vm connections looking at qas' tbb graph page though some look to have had a similar issue earlier in the night on O2/BE*.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Slight jump yes.
http://www.thinkbroadband.com/ping/s...22-02-2013.png Does not effect my BT connection at work. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
It is a routing issue
My own DNS servers gone in the middle of the DNS bench scale and the usually almost last ones are almost first now LOL |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Same here on my VM connection:
http://www.thinkbroadband.com/ping/s...22-02-2013.png However our work connection (Zen) Shows nothing of the sort: http://www.thinkbroadband.com/ping/s...22-02-2013.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
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http://www.thinkbroadband.com/ping/s...22-02-2013.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Your infinity's minimum latency seems quite high, seph, is that just for TBB or is the connection in general a bit like that?
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Always been like that Kush. I think I've got a crap line back to the street cab because I'm lucky to see 50 meg when they predicted 59. Crow flies distance to the cab is around 350m if that.
I've not bothered to tackle BT on that (like NR margin and so on) because 50 meg's enough and I just can't be bothered. I'm sitting tight to see what vectoring will bring and I'll invest in FTTP as soon as. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Ahhh, I see. That's a shame, as it otherwise looks like a decent connection.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
It is a decent connection at all times. The boy (he's 25) prefers gaming on the Infinity connection. It looks, though that all the activity on the segment or whatever the architecture is is at night.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
HA! "The boy" is the same age as me! Now I feel young and immature. Well, half right.
It does seem odd that it spikes at night, though, I wonder what's going on there. Unfortunately I know bugger all about how DSL works. |
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---------- Post added at 12:04 ---------- Previous post was at 12:03 ---------- Quote:
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Back on topic please
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FTTP availability is included in the latest rollout release by Openreach for all FTTC enabled areas. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
FTTP is the future, it's just a shame everyone seems happy dragging their heels to roll it out. All about money, I suppose.
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:D |
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---------- Post added at 17:30 ---------- Previous post was at 17:28 ---------- Quote:
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Re: Think Broadband Ping Monitor Results (POST YOURS)
IP Profile is controlled by Sky
Line sync controlled by DLM |
Re: Think Broadband Ping Monitor Results (POST YOURS)
So that explains the difference in minimum latency.
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More expensive than the BT or Plusnet equivalents but if that means keeping the quality up and the over subscription down then I am happy to pay it. |
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Re: Think Broadband Ping Monitor Results (POST YOURS)
So.......
2 new Superhubs, 2 senior engineers, attenutators 2 hours on the phone to broadband support. My connection has been fubar since my area received the great "speed doubling upgrade" Generous amounts of T3 and T4 timeouts, 2nd engineer gave me a High area Utilization fault code ( before he dispersed for the day ) that turned out to be not my area http://www.thinkbroadband.com/ping/s...23-02-2013.png The red at the beginning was me forgetting to turn on WAN ping respond on new modem. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Getting a little bit of packet loss how do i get rid of it ?
http://www.thinkbroadband.com/ping/s...4-02-2013.html Attachment 24249 thank you. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Just had a closer look at mine and mine are showing the same low levels of packet lost maybe its something going on with the Uddingston UBR.
http://www.thinkbroadband.com/ping/s...0720428e9.html |
Re: Think Broadband Ping Monitor Results (POST YOURS)
i have small packet loss all times like your monitors and here in London
Something must going on |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Or maybe something is up with the TBB monitor, I haven't really been downloading or used my connection much since Friday so can't say if its actually running slower or not.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
That's some pretty intense overnight ping increases for Infinity... Never seen it that high myself, even when my area capacity dropped to 6Mbps per user...
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Massive improvement in blackburn, they planned on a catc reseg for end of feb and now have gone from a awful connection a peak times to a pretty stable one. Either that or the heavy user in the neighbour hoods on holiday
from [img]Download Failed (1)[/img] too [img]Download Failed (1)[/img] |
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Spoke to soon, was good for a few days now latency has shot back up :( |
Re: Think Broadband Ping Monitor Results (POST YOURS)
http://www.thinkbroadband.com/ping/s...05-03-2013.png
This bit of red which creeps in around 6pm each evening. Is this normal? We weren't heavily using our connection at this time as we were watching TV. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Is not normal
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Mine for sunday seen worse tho still making online gaming a pain and yet again the fix date for over-utilisation has been move back now its 15/05/2013, at this rate think im going to be lucky if its fixed this year.
http://www.thinkbroadband.com/ping/s...10-03-2013.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Since just under a fortnight, we've been consistently suffering during peak times here. This is yesterday's graph.
[img]Download Failed (1)[/img] |
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Defo a Virgin Media issue as I currently have 13 hops to bbc.co.uk where I usually only have 10. Routing issues.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
The latency jump also evident here (not to mention the small matter of yet ANOTHER outage).
http://www.thinkbroadband.com/ping/s...12-03-2013.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
https://www.cableforum.co.uk/images/...2013/03/41.png
Yep somebody flicked a switch at midnight. Even effected the default gateways before the users connection... |
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Re: Think Broadband Ping Monitor Results (POST YOURS)
I am happy, this kinda unofficially fixed my high latency issues :D
https://www.cableforum.co.uk/images/...2013/03/40.png Actually it seems like they put me on a different node perhaps? I was on channel 73 to 80 before and now 217 to 224. Upstream ID changed from 49 to 50. |
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http://www.thinkbroadband.com/faq/sections/bqm.html |
Re: Think Broadband Ping Monitor Results (POST YOURS)
So this morning they added another upstream to my area and then turned on channel bonding.
The result can be seen on the far right of the monitor https://www.cableforum.co.uk/images/...2013/03/34.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Should help the gaming Sirius :)
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Still looks pretty rough though
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but it does seem to have settled a bit since 6.00 last night and i wonder if the red was them replacing it early. I will ask on Monday. https://www.cableforum.co.uk/images/...2013/03/34.png |
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[img]Download Failed (1)[/img] Can live with the pingtest site result of 6ms with 1 jitter though :D |
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Apart from that game to relax been rushed off my feet but looking forward to doing some traceroutes and more testing. Stable ping for gaming is good, but a stable low ping is even better, glad your situation has improved :D |
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Kinky.
With all the spikes that is |
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Re: Think Broadband Ping Monitor Results (POST YOURS)
sirius your graph doesnt load, qas I see you have the nightly packetloss on your BT graph.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Yes, that shows up on the BT core as well - see qasdfdsaq.com/ping
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Re: Think Broadband Ping Monitor Results (POST YOURS)
The shaky latency is the 4 other users seeding P2P @ 15Mbps+ all day and my 40GB of downloads...
Although the core does show some latency increase at peak times, this is really just +/- 1ms, and apparently only at weekends. I might have a go next weekend to see if it's upstream or downstream, if the former then it's quite possible that P2P is causing increased load as you say, if the latter then it would just be peak-time load. (Also even at the increased levels my average latency still remains 50% lower than on VM during peak hours, and Youtube streaming at 1080p and 4K work just fine :)) |
Re: Think Broadband Ping Monitor Results (POST YOURS)
qas that packetloss I have seen on just about every BT graph posted in public, it appeared on my own graphs within a week of the policy change.
Its also on gateway graphs, eg. its on your gateway graph and its on my gateway graph which rules out local connection issues. Here is my gateway. http://www.thinkbroadband.com/ping/s...18-03-2013.png I dont really notice major issues during that time, speeds are shaky hovering maybe in 60-100% range but nothing breaks, websites remain snappy, ssh terminals all fine etc. In short if I didnt have the tbb graph I wouldnt have any symptons of packetloss. But regardless it is on the graph and has been since the start of feb 2013. Speed right now is full speed and actually any speedtests I have done in the past week have been full speed, so I think that packetloss is having no correlation with my experience. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Well on mine it wasn't there last Wednesday, Thursday, or Friday but it was on Saturday and Sunday. Certainly correlates with peak load, but I have no idea where in the network it is occurring, I don't notice the effects either.
If it is on "every BT graph" as you say then it's more likely congestion at a specific peering node then, rather than congestion on the BT core network itself, and certainly not on Openreach's FTTC network. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
yes it disssapeared for a few days last week.
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https://www.cableforum.co.uk/images/...2013/03/23.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
And they still keep pushing back the fix for my problem, last month it was moved from mid feb to mid march, and I got this reply when asking for an update this month :
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Lol.
VM capacity management SNAFU... |
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What really annoys me is I have to phone up to request a credit on my account because of their continual failures. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Unfortunately, this kind of thing is very typical when dealing with capacity problems.
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If they told you at the start that it would take 6 months or whatever to fix, customers would leave them. So the shorter moving resolution dates does retain customers. The actual resolution date for my VM down/upstream issue still a month away lol |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Has the mid-evening bump returned?
http://www.thinkbroadband.com/ping/s...21-03-2013.png Rubbish speed tests too. https://www.cableforum.co.uk/images/...2013/03/20.png Pingcraptic! http://www.pingtest.net/result/78721226.png Here's the tracert: Tracing route to speedtest4.thinkbroadband.com [80.249.107.197] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms REDDWARF [192.168.1.1] 2 11 ms 8 ms 7 ms 10.14.112.1 3 9 ms 10 ms 7 ms brhm-core-2a-ae3-1179.network.virginmedia.net [2 13.106.229.161] 4 37 ms 40 ms 39 ms brhm-bb-1c-ae17-0.network.virginmedia.net [62.25 3.174.73] 5 41 ms 42 ms 47 ms nrth-bb-1c-et-400-0.network.virginmedia.net [62. 253.174.226] 6 39 ms 39 ms 44 ms nrth-bb-1b-ae11-0.network.virginmedia.net [62.25 3.174.109] 7 41 ms 42 ms 41 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253. 174.18] 8 38 ms 39 ms 41 ms linx-gw1.thn.ncuk.net [195.66.224.240] 9 40 ms 41 ms 42 ms speedtest4.thinkbroadband.com [80.249.107.197] Trace complete. OK to the head end. Downhill from then on. Any similar problems out there today? PS Ignore the spikes. I have never figured those out! |
Re: Think Broadband Ping Monitor Results (POST YOURS)
'ps'.. samknows kit may be?
those humps are not on my tbb or f8lure monitors. |
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Re: Think Broadband Ping Monitor Results (POST YOURS)
your on shared network capacity. it can be someone else running it which is on the same connection channels as you.
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However the elephant in the room, yesterday's mid-evening bump and this evening's definitely do. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Had the bump return as well yesterday and today :
http://www.thinkbroadband.com/ping/s...20-03-2013.png http://www.thinkbroadband.com/ping/s...21-03-2013.png Makes what is currently a bad service terrible :mad: |
Re: Think Broadband Ping Monitor Results (POST YOURS)
I think what TH meant to ask is during the humps, what were you doing? P2P; Uploading?
That would amplify on TBB whatever interference you get from others on your segment. BTW, your traceroute - the first three hops take you past the Head End so I don't really understand your comment. The ping times from hop 4 onward are consistent and not at odds with peak times. I've seen much, much worse. But that consistency indicates that the bottleneck is at hop 4. I've confirmed that with my own tracert to your CMTS (at the local head end). Tracing route to cove-cmts-12-ge130.network.virginmedia.net over a maximum of 30 hops: 1 27 ms <1 ms <1 ms 192.168.1.1 2 6 ms 7 ms 7 ms 10.153.156.1 3 8 ms 7 ms 8 ms winn-core-2a-ae7-1196.network.virginmedia.net [6 2.253.123.93] 4 9 ms 8 ms 9 ms brnt-bb-1c-ae2-0.network.virginmedia.net [62.253 .96.169] 5 * 44 ms 13 ms brhm-bb-1c-ae8-0.network.virginmedia.net [62.253 .174.126] 6 39 ms 38 ms 39 ms brhm-core-2a-ae0-0.network.virginmedia.net [62.2 53.174.74] 7 39 ms 36 ms 34 ms cove-cmts-12-ge130.network.virginmedia.net Trace complete. Spo that's one for VM to answer. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Only affecting a handful of users, more likely to be a more localised issue than a national routing problem
[img]Download Failed (1)[/img] https://www.cableforum.co.uk/images/...2013/03/17.png https://www.cableforum.co.uk/images/...2013/03/18.png [img]Download Failed (1)[/img] |
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If my interpretation is not what you meant, then you don't know what you're talking about, I'm afraid. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
what are you on about? I said...
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Re: Think Broadband Ping Monitor Results (POST YOURS)
If you put the blame away from his network, what might be happening away from his network? If Roughbeast knows his own network, he'd know or at least suspect it was away from his network.
What he wants to know is what is happening away from his network. You'll see from my post here, that I did some analysis and confirmed where the problem might be occurring (which Roughbeast had sort of identified). He now needs to take this to VM. EDIT: In response to the first part of your edit above, I at least asked him what he was doing on his side at the time of the phenomenon. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
edit response. exactly. thats what you asked and what you meant to ask not me.
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