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-   -   50M : Think Broadband Ping Monitor Results (POST YOURS) (https://www.cableforum.uk/board/showthread.php?t=33675644)

Qtx 13-02-2013 17:36

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sephiroth (Post 35536140)
The red on your TBB suggests upstream noise. Could be upstream congestion but I would have expected more blue in that case.

Had the same red on my graphs for the last 3 or 4 months with virgin. They had seen all my power levels, sent an engineer etc and found no issues and said the oversubscription caused it. Defo had congestion issues but I wonder if they missed a noise issue.

The only difference is the average and maximum ping times are not so bad in the above graphs. It does look like it is heading towards peak time congestion though.

joeron 13-02-2013 18:01

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
here is my power level will post on vm forum aswell. upstream some time go up to 51 tho it dont normaly stay there for so long all way seem to sit at 49. downstream power level fluctuating up and down around 1.0 and 2.

powerlevel have been like this from 9th of December 2012, i know the date as i post about it on vm forum when it happen upstream when from 40.0 dBmV to 49.0 dBmV, overnight it has been same now for last 2 month, i just got told "They are well within the thresholds."

thank you both for ur input.

powerlevel below




Frequency (Hz) 299000000 Hz 291000000 Hz 307000000 Hz 315000000 Hz 323000000 Hz N/A N/A N/A
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked N/A N/A N/A
Channel ID 2 1 3 4 5 N/A N/A N/A
Modulation QAM256 QAM256 QAM256 QAM256 QAM256 N/A N/A N/A
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 N/A N/A N/A
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 N/A N/A N/A
Power Level (dBmV) 1.6 dBmV 1.8 dBmV 1.5 dBmV 1.5 dBmV 1.5 dBmV N/A N/A N/A
RxMER (dB) 41.4 dB 41.1 dB 41.4 dB 41.4 dB 41.4 dB N/A N/A N/A



Upstream US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A N/A
Channel ID 1 N/A N/A N/A
Frequency (Hz) 45800000 Hz N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation QAM16 N/A N/A N/A
Symbol Rate (Sym/sec) 5120000 N/A N/A N/A
Mini-Slot Size 128 N/A N/A N/A
Power Level (dBmV) 49.5 dBmV N/A N/A N/A
T1 Timeouts 0 N/A N/A N/A
T2 Timeouts 0 N/A N/A N/A
T3 Timeouts 8 N/A N/A N/A
T4 Timeouts 0 N/A N/A N/A

Simm 13-02-2013 18:28

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...3-02-2013.html

My current graph, posted on the VM forum, got a quick response

"I have checked your connection and have been unable to see any issues, both on the network and on your modem.
All tests I have run are showing me that you should be having a perfect connection with no browsing issues whatsoever.
Have you tried seeing how using one device with all others disconnected works? And have you made sure that any download software has been exited/disabled?"

Have an engineer booked for friday anyway, as we have been losing signal to the two vhd boxes upstairs, so fingers crossed he can sort things

joeron 15-02-2013 19:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Internet went down this morning at 11 for 5min, when it come back up it now on a new upstream channle and graph seem to be looking better can only see the odd dot of packetloss.

downstream stats stay same and upstream look like this

Locked 2 35800000 Hz ATDMA 38.0 dBmV 16QAM 6400000 20480 Kbits/sec


http://www.thinkbroadband.com/ping/s...15-02-2013.png

SnoopZ 15-02-2013 19:45

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
They now give a detailed explanation of the graph for anyone that wants it.

http://www.thinkbroadband.com/faq/sections/bqm.html

dragon 15-02-2013 22:32

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35535781)
:rolleyes: disable firewall :mad:

Joking aside some routers firewalls do actually rate-limit ICMP packets causing what appears to be low level packetloss.

For instance I believe it was the linksys E1000 that has a firewall rule to stop it being pinged beyond a rate of 1 packet per second.

qasdfdsaq 17-02-2013 02:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yeah, one of the members here had that for a few weeks, I thought their connection was busted...

Pixel8ted 20-02-2013 11:06

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
1 Attachment(s)
Having a lot of problems hosting games on XBox live and you tube buffering in the evening is a waste of time.120mb line.I have 1 locked upstream channel (9)
31.3dBMV.Downstream 4 and all look within limits( -2.1 to -1.6).
Any help appreciated.

RealDiamond 20-02-2013 20:34

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Packet loss problems hit regions of VM users, Not users end, Starts even before there connection at the gateways...
http://www.thinkbroadband.com/ping/s...20-02-2013.png
http://www.thinkbroadband.com/ping/s...20-02-2013.png

Meekel 21-02-2013 12:46

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...21-02-2013.png

My mates graph. Chunk of red at the start was prior to ping being enabled.

He's getting a chunk of packet loss. Would his upstream power level be too high at 58 dBmV?

Sephiroth 21-02-2013 13:25

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yes - it's maxing out i.e. not communicating successfully all the time with the VM end; hence the packet loss. If the downstream power is very low, then it could be a loose coax cable somewhere.

Dash: CF noob 21-02-2013 23:51

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Large minimum latency jump tonight seems widespread including core network.




Could be a tbb problem.

Sephiroth 22-02-2013 00:09

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Like this?

[img]Download Failed (1)[/img]

dwarven 22-02-2013 00:11

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
or this?

http://www.thinkbroadband.com/ping/s...22-02-2013.png

Dash: CF noob 22-02-2013 00:14

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Anybody not on VM got this?

Seph?

ileikcaek 22-02-2013 00:38

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
It seems to be just a particular routing issue, my tbb graph shows a large jump in latency but my f8lure graphs do not. The issue doesn't seem to be affecting non vm connections looking at qas' tbb graph page though some look to have had a similar issue earlier in the night on O2/BE*.

trikz 22-02-2013 00:40

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Slight jump yes.

http://www.thinkbroadband.com/ping/s...22-02-2013.png

Does not effect my BT connection at work.

babis3g 22-02-2013 01:48

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
It is a routing issue
My own DNS servers gone in the middle of the DNS bench scale and the usually almost last ones are almost first now
LOL

Kushan 22-02-2013 09:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Same here on my VM connection:

http://www.thinkbroadband.com/ping/s...22-02-2013.png

However our work connection (Zen) Shows nothing of the sort:

http://www.thinkbroadband.com/ping/s...22-02-2013.png

Sephiroth 22-02-2013 09:15

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Dash: CF noob (Post 35540002)
Anybody not on VM got this?

Seph?

http://www.thinkbroadband.com/ping/s...22-02-2013.png

http://www.thinkbroadband.com/ping/s...22-02-2013.png

Kushan 22-02-2013 09:25

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Your infinity's minimum latency seems quite high, seph, is that just for TBB or is the connection in general a bit like that?

Sephiroth 22-02-2013 09:34

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Always been like that Kush. I think I've got a crap line back to the street cab because I'm lucky to see 50 meg when they predicted 59. Crow flies distance to the cab is around 350m if that.

I've not bothered to tackle BT on that (like NR margin and so on) because 50 meg's enough and I just can't be bothered. I'm sitting tight to see what vectoring will bring and I'll invest in FTTP as soon as.

Kushan 22-02-2013 09:42

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Ahhh, I see. That's a shame, as it otherwise looks like a decent connection.

Sephiroth 22-02-2013 09:58

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
It is a decent connection at all times. The boy (he's 25) prefers gaming on the Infinity connection. It looks, though that all the activity on the segment or whatever the architecture is is at night.

Kushan 22-02-2013 10:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
HA! "The boy" is the same age as me! Now I feel young and immature. Well, half right.

It does seem odd that it spikes at night, though, I wonder what's going on there. Unfortunately I know bugger all about how DSL works.

Chrysalis 22-02-2013 11:51

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sephiroth (Post 35540046)
It is a decent connection at all times. The boy (he's 25) prefers gaming on the Infinity connection. It looks, though that all the activity on the segment or whatever the architecture is is at night.

your infinity graph sure looks weird seph, you sure your boy isnt doing all nighters? :)

pabscars 22-02-2013 11:58

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35540090)
your infinity graph sure looks weird seph, you sure your boy isnt doing all nighters? :)

It's probably just "ahem" adult educational videos

Sephiroth 22-02-2013 12:04

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35540090)
your infinity graph sure looks weird seph, you sure your boy isnt doing all nighters? :)

Any all-nighters he was doing at the time of that graph was elsewhere! That graph has been like that since Chrimbo.

---------- Post added at 12:04 ---------- Previous post was at 12:03 ----------

Quote:

Originally Posted by pabscars (Post 35540095)
It's probably just "ahem" adult educational videos

Pabs, don't judge others by your own standards!

Kymmy 22-02-2013 14:46

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Back on topic please

pip08456 22-02-2013 15:03

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sephiroth (Post 35540042)
Always been like that Kush. I think I've got a crap line back to the street cab because I'm lucky to see 50 meg when they predicted 59. Crow flies distance to the cab is around 350m if that.

I've not bothered to tackle BT on that (like NR margin and so on) because 50 meg's enough and I just can't be bothered. I'm sitting tight to see what vectoring will bring and I'll invest in FTTP as soon as.

You won't have long to wait for FTTP Seph.

FTTP availability is included in the latest rollout release by Openreach for all FTTC enabled areas.

Kushan 22-02-2013 15:11

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
FTTP is the future, it's just a shame everyone seems happy dragging their heels to roll it out. All about money, I suppose.

Mick Fisher 22-02-2013 15:31

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Dash: CF noob (Post 35540002)
Anybody not on VM got this?

Seph?

[img]Download Failed (1)[/img]

pabscars 22-02-2013 15:38

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sephiroth (Post 35540100)

Pabs, don't judge others by your own standards!

oops:


:D

Sephiroth 22-02-2013 17:30

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pip08456 (Post 35540216)
You won't have long to wait for FTTP Seph.

FTTP availability is included in the latest rollout release by Openreach for all FTTC enabled areas.

Yeah - Pip - but BT make it very difficult to find out whether or not your exchange is accepting FTT orders. They are weasel worded on what they mean by SuperFast Fibre Broadband and all roads from the FTTP site lead to the general FTTC site.

---------- Post added at 17:30 ---------- Previous post was at 17:28 ----------

Quote:

Originally Posted by Mick Fisher (Post 35540230)

Not being as clued up on the back-end of FTTC as I am on HFC, I'd sask who is controlling SkyFibre profiling? BT or Sky?

pip08456 22-02-2013 18:04

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
IP Profile is controlled by Sky

Line sync controlled by DLM

Sephiroth 22-02-2013 19:12

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
So that explains the difference in minimum latency.

Mick Fisher 23-02-2013 15:40

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sephiroth (Post 35540333)
Not being as clued up on the back-end of FTTC as I am on HFC, I'd sask who is controlling SkyFibre profiling? BT or Sky?

I really haven't a clue but would presume it to be Sky as indicated by Pip
Quote:

Originally Posted by pip08456
IP Profile is controlled by Sky

Line sync controlled by DLM

Quote:

Originally Posted by Sephiroth
So that explains the difference in minimum latency.

All I know is that it is the best connection I have ever had the privilege to use, long may it continue.

More expensive than the BT or Plusnet equivalents but if that means keeping the quality up and the over subscription down then I am happy to pay it.

pip08456 23-02-2013 15:59

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Mick Fisher (Post 35540710)
I really haven't a clue but would presume it to be Sky as indicated by Pip



All I know is that it is the best connection I have ever had the privilege to use, long may it continue.

More expensive than the BT or Plusnet equivalents but if that means keeping the quality up and the over subscription down then I am happy to pay it.

A few quid extra a month for a solid connection is well worth it. It's all most people want.

Simm 23-02-2013 16:54

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
So.......

2 new Superhubs, 2 senior engineers, attenutators 2 hours on the phone to broadband support.

My connection has been fubar since my area received the great "speed doubling upgrade"

Generous amounts of T3 and T4 timeouts, 2nd engineer gave me a High area Utilization fault code ( before he dispersed for the day ) that turned out to be not my area

http://www.thinkbroadband.com/ping/s...23-02-2013.png

The red at the beginning was me forgetting to turn on WAN ping respond on new modem.

Martin_D 24-02-2013 13:13

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Getting a little bit of packet loss how do i get rid of it ?

http://www.thinkbroadband.com/ping/s...4-02-2013.html

Attachment 24249

thank you.

Jumping 24-02-2013 17:59

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Just had a closer look at mine and mine are showing the same low levels of packet lost maybe its something going on with the Uddingston UBR.

http://www.thinkbroadband.com/ping/s...0720428e9.html

babis3g 24-02-2013 19:40

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
i have small packet loss all times like your monitors and here in London
Something must going on

Jumping 24-02-2013 20:01

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Or maybe something is up with the TBB monitor, I haven't really been downloading or used my connection much since Friday so can't say if its actually running slower or not.

qasdfdsaq 25-02-2013 17:19

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
That's some pretty intense overnight ping increases for Infinity... Never seen it that high myself, even when my area capacity dropped to 6Mbps per user...

Foo Fighter 03-03-2013 10:34

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Massive improvement in blackburn, they planned on a catc reseg for end of feb and now have gone from a awful connection a peak times to a pretty stable one. Either that or the heavy user in the neighbour hoods on holiday

from
[img]Download Failed (1)[/img]
too
[img]Download Failed (1)[/img]

Foo Fighter 03-03-2013 19:54

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Foo Fighter (Post 35543692)
Massive improvement in blackburn, they planned on a catc reseg for end of feb and now have gone from a awful connection a peak times to a pretty stable one. Either that or the heavy user in the neighbour hoods on holiday

from
http://www.thinkbroadband.com/ping/s...10-02-2013.png
too
http://www.thinkbroadband.com/ping/s...03-03-2013.png


Spoke to soon, was good for a few days now latency has shot back up :(

foxtrot_yankee 05-03-2013 03:18

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...05-03-2013.png

This bit of red which creeps in around 6pm each evening. Is this normal? We weren't heavily using our connection at this time as we were watching TV.

babis3g 06-03-2013 01:06

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Is not normal

EssDee 06-03-2013 22:41

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Mine for today has pretty colours!

http://www.thinkbroadband.com/ping/s...06-03-2013.png

joeron 11-03-2013 10:47

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Mine for sunday seen worse tho still making online gaming a pain and yet again the fix date for over-utilisation has been move back now its 15/05/2013, at this rate think im going to be lucky if its fixed this year.


http://www.thinkbroadband.com/ping/s...10-03-2013.png

japitts 11-03-2013 21:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Since just under a fortnight, we've been consistently suffering during peak times here. This is yesterday's graph.

[img]Download Failed (1)[/img]

Martin_D 12-03-2013 00:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
big Minimum Latency jump

https://www.cableforum.co.uk/images/...2013/04/31.png

blue166 12-03-2013 00:58

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Defo a Virgin Media issue as I currently have 13 hops to bbc.co.uk where I usually only have 10. Routing issues.

EssDee 12-03-2013 08:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
The latency jump also evident here (not to mention the small matter of yet ANOTHER outage).

http://www.thinkbroadband.com/ping/s...12-03-2013.png

RealDiamond 12-03-2013 10:28

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
https://www.cableforum.co.uk/images/...2013/03/41.png
Yep somebody flicked a switch at midnight.
Even effected the default gateways before the users connection...

pabscars 12-03-2013 10:28

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by japitts (Post 35547174)
Since just under a fortnight, we've been consistently suffering during peak times here. This is yesterday's graph.

http://www.thinkbroadband.com/ping/s...10-03-2013.png

Yep thats bad alright, my guess is your downstream is mullered, have you rang VM when it's bad and asked them to check downstream/upstream utilisation ?

Melonfish 12-03-2013 12:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I have no idea how to read this?
https://www.cableforum.co.uk/images/...2013/03/39.png

trikz 12-03-2013 13:11

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I am happy, this kinda unofficially fixed my high latency issues :D

https://www.cableforum.co.uk/images/...2013/03/40.png

Actually it seems like they put me on a different node perhaps? I was on channel 73 to 80 before

and now 217 to 224. Upstream ID changed from 49 to 50.

babis3g 12-03-2013 17:29

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Melonfish (Post 35547378)

Broadband Quality Monitor FAQ
http://www.thinkbroadband.com/faq/sections/bqm.html

Sirius 15-03-2013 11:11

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
So this morning they added another upstream to my area and then turned on channel bonding.

The result can be seen on the far right of the monitor

https://www.cableforum.co.uk/images/...2013/03/34.png

pabscars 15-03-2013 15:32

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Should help the gaming Sirius :)

Sirius 15-03-2013 15:43

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35548607)
Should help the gaming Sirius :)

Will find out tonight on BF3 :D

craigj2k12 16-03-2013 02:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Still looks pretty rough though

Sirius 16-03-2013 05:44

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by craigj2k12 (Post 35548857)
Still looks pretty rough though

Yep been told the LA needs replacing and that will be done next week.

but it does seem to have settled a bit since 6.00 last night and i wonder if the red was them replacing it early. I will ask on Monday.

https://www.cableforum.co.uk/images/...2013/03/34.png

Qtx 16-03-2013 10:36

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sirius (Post 35548614)
Will find out tonight on BF3 :D

Should be suitably impressed! Latency dropped even lower on my Sky connection yesterday and now get ping of 10 or 11 in-game, just a single digit jitter at most :D

[img]Download Failed (1)[/img]

Can live with the pingtest site result of 6ms with 1 jitter though :D

Sirius 16-03-2013 10:52

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Qtx (Post 35548940)
Should be suitably impressed! Latency dropped even lower on my Sky connection yesterday and now get ping of 10 or 11 in-game, just a single digit jitter at most :D

http://www.thinkbroadband.com/ping/s...16-03-2013.png

Can live with the pingtest site result of 6ms with 1 jitter though :D

Well i played BF3 last night to our server in London for 4 hours. Not a single issue and a ping of 15 which is fine for Air superiority.

Qtx 16-03-2013 11:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sirius (Post 35548947)
Well i played BF3 last night to our server in London for 4 hours. Not a single issue and a ping of 15 which is fine for Air superiority.

Not bad at all! I was playing on a server in Maidenhead from London but think I am routed further up the country and back down to get there.

Apart from that game to relax been rushed off my feet but looking forward to doing some traceroutes and more testing.

Stable ping for gaming is good, but a stable low ping is even better, glad your situation has improved :D

Sirius 16-03-2013 11:33

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Qtx (Post 35548956)
Not bad at all! I was playing on a server in Maidenhead from London but think I am routed further up the country and back down to get there.

Apart from that game to relax been rushed off my feet but looking forward to doing some traceroutes and more testing.

Stable ping for gaming is good, but a stable low ping is even better, glad your situation has improved :D

We have yet to have the re-segmented fibre upgrade as well :D

qasdfdsaq 16-03-2013 13:16

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
https://www.cableforum.co.uk/images/...2013/03/33.png

Blurp

craigj2k12 16-03-2013 13:31

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Blurpety Blurp

http://www.thinkbroadband.com/ping/s...af953fa47e.png

qasdfdsaq 16-03-2013 14:42

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Kinky.

With all the spikes that is

babis3g 16-03-2013 14:50

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Here and one ADSL
http://www.thinkbroadband.com/ping/s...09-03-2013.png

Chrysalis 18-03-2013 07:41

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
sirius your graph doesnt load, qas I see you have the nightly packetloss on your BT graph.

qasdfdsaq 18-03-2013 14:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yes, that shows up on the BT core as well - see qasdfdsaq.com/ping

craigj2k12 18-03-2013 15:03

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35549771)
sirius your graph doesnt load, qas I see you have the nightly packetloss on your BT graph.

and shaky latency, seems BT didnt add enough capacity to allow for unrestricted p2p

qasdfdsaq 18-03-2013 19:15

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
The shaky latency is the 4 other users seeding P2P @ 15Mbps+ all day and my 40GB of downloads...

Although the core does show some latency increase at peak times, this is really just +/- 1ms, and apparently only at weekends.

I might have a go next weekend to see if it's upstream or downstream, if the former then it's quite possible that P2P is causing increased load as you say, if the latter then it would just be peak-time load.

(Also even at the increased levels my average latency still remains 50% lower than on VM during peak hours, and Youtube streaming at 1080p and 4K work just fine :))

Chrysalis 19-03-2013 18:52

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
qas that packetloss I have seen on just about every BT graph posted in public, it appeared on my own graphs within a week of the policy change.

Its also on gateway graphs, eg. its on your gateway graph and its on my gateway graph which rules out local connection issues.

Here is my gateway.

http://www.thinkbroadband.com/ping/s...18-03-2013.png

I dont really notice major issues during that time, speeds are shaky hovering maybe in 60-100% range but nothing breaks, websites remain snappy, ssh terminals all fine etc. In short if I didnt have the tbb graph I wouldnt have any symptons of packetloss.
But regardless it is on the graph and has been since the start of feb 2013.

Speed right now is full speed and actually any speedtests I have done in the past week have been full speed, so I think that packetloss is having no correlation with my experience.

qasdfdsaq 19-03-2013 22:17

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Well on mine it wasn't there last Wednesday, Thursday, or Friday but it was on Saturday and Sunday. Certainly correlates with peak load, but I have no idea where in the network it is occurring, I don't notice the effects either.

If it is on "every BT graph" as you say then it's more likely congestion at a specific peering node then, rather than congestion on the BT core network itself, and certainly not on Openreach's FTTC network.

Chrysalis 20-03-2013 13:13

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
yes it disssapeared for a few days last week.

Sirius 20-03-2013 13:45

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35549771)
sirius your graph doesnt load, qas I see you have the nightly packetloss on your BT graph.

My IP changed.

https://www.cableforum.co.uk/images/...2013/03/23.png

dwarven 21-03-2013 02:31

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
And they still keep pushing back the fix for my problem, last month it was moved from mid feb to mid march, and I got this reply when asking for an update this month :

Quote:

Hi dwarven,



Issue ref: F001996558 is showing a target fix date for 19/06/2013.



My apologies for the longer than usual amount of time it is taking to rectify this. The original problem was with utilisation on the upstream channel. An additional upstream was implemented in the latter part of last year.

Once that work was completed, after careful monitoring, it was noted that utilisation was affecting the downstream channel.

The current planned upgrade works are to remedy this.



This does mean, however, that for you the date is being altered often. I am sorry about this, if it were at all possible we would get this resolved faster.

Please make sure you request your month-by-month credit, which, whilst not ideal should at least go some way towards making the wait a little less of an ordeal.

Another 3 months now just gets worse and worse :mad:

qasdfdsaq 21-03-2013 02:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Lol.

VM capacity management SNAFU...

dwarven 21-03-2013 02:50

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35551252)
Lol.

VM capacity management SNAFU...

Indeed you would think capacity would have been considered BEFORE doing the speed upgrades not after, I know naïve.

What really annoys me is I have to phone up to request a credit on my account because of their continual failures.

Kushan 21-03-2013 09:04

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Unfortunately, this kind of thing is very typical when dealing with capacity problems.

Sephiroth 21-03-2013 18:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by dwarven (Post 35551253)
Indeed you would think capacity would have been considered BEFORE doing the speed upgrades not after, I know naïve.

What really annoys me is I have to phone up to request a credit on my account because of their continual failures.

I hope that VM have added this to their lessons learned file. Release the upstream constraint and the downstream (that depends on upstream) demand rises significantly

dwarven 21-03-2013 18:55

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sephiroth (Post 35551530)
I hope that VM have added this to their lessons learned file. Release the upstream constraint and the downstream (that depends on upstream) demand rises significantly

Would hope so but its more likely to end up in the bin

Qtx 21-03-2013 18:57

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by dwarven (Post 35551251)
Another 3 months now just gets worse and worse :mad:

The moving fix dates were the reason I left VM. The last one they gave me meant I would have waited a year for the fix in the end.

If they told you at the start that it would take 6 months or whatever to fix, customers would leave them. So the shorter moving resolution dates does retain customers.

The actual resolution date for my VM down/upstream issue still a month away lol

roughbeast 21-03-2013 20:49

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Has the mid-evening bump returned?

http://www.thinkbroadband.com/ping/s...21-03-2013.png

Rubbish speed tests too.

https://www.cableforum.co.uk/images/...2013/03/20.png

Pingcraptic!

http://www.pingtest.net/result/78721226.png

Here's the tracert:

Tracing route to speedtest4.thinkbroadband.com [80.249.107.197]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms REDDWARF [192.168.1.1]
2 11 ms 8 ms 7 ms 10.14.112.1
3 9 ms 10 ms 7 ms brhm-core-2a-ae3-1179.network.virginmedia.net [2
13.106.229.161]
4 37 ms 40 ms 39 ms brhm-bb-1c-ae17-0.network.virginmedia.net [62.25
3.174.73]
5 41 ms 42 ms 47 ms nrth-bb-1c-et-400-0.network.virginmedia.net [62.
253.174.226]
6 39 ms 39 ms 44 ms nrth-bb-1b-ae11-0.network.virginmedia.net [62.25
3.174.109]
7 41 ms 42 ms 41 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
8 38 ms 39 ms 41 ms linx-gw1.thn.ncuk.net [195.66.224.240]
9 40 ms 41 ms 42 ms speedtest4.thinkbroadband.com [80.249.107.197]

Trace complete.

OK to the head end. Downhill from then on.

Any similar problems out there today?

PS Ignore the spikes. I have never figured those out!

thenry 21-03-2013 20:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
'ps'.. samknows kit may be?

those humps are not on my tbb or f8lure monitors.

roughbeast 21-03-2013 21:03

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35551648)
samknows kit may be?

those humps are not on my tbb or f8lure monitors.

The spikes you mean. I had those before I had SamKnows. They aren't the main problem.

thenry 21-03-2013 21:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
your on shared network capacity. it can be someone else running it which is on the same connection channels as you.

roughbeast 21-03-2013 21:12

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35551654)
your on shared network capacity. it can be someone else running it which is on the same connection channels as you.

OK. That makes sense. The spikes don't affect my service particularly. They don't last long enough.

However the elephant in the room, yesterday's mid-evening bump and this evening's definitely do.

dwarven 21-03-2013 22:09

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Had the bump return as well yesterday and today :

http://www.thinkbroadband.com/ping/s...20-03-2013.png

http://www.thinkbroadband.com/ping/s...21-03-2013.png

Makes what is currently a bad service terrible :mad:

Sephiroth 21-03-2013 22:36

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I think what TH meant to ask is during the humps, what were you doing? P2P; Uploading?

That would amplify on TBB whatever interference you get from others on your segment.

BTW, your traceroute - the first three hops take you past the Head End so I don't really understand your comment. The ping times from hop 4 onward are consistent and not at odds with peak times. I've seen much, much worse. But that consistency indicates that the bottleneck is at hop 4. I've confirmed that with my own tracert to your CMTS (at the local head end).

Tracing route to cove-cmts-12-ge130.network.virginmedia.net
over a maximum of 30 hops:

1 27 ms <1 ms <1 ms 192.168.1.1
2 6 ms 7 ms 7 ms 10.153.156.1
3 8 ms 7 ms 8 ms winn-core-2a-ae7-1196.network.virginmedia.net [6
2.253.123.93]
4 9 ms 8 ms 9 ms brnt-bb-1c-ae2-0.network.virginmedia.net [62.253
.96.169]
5 * 44 ms 13 ms brhm-bb-1c-ae8-0.network.virginmedia.net [62.253
.174.126]
6 39 ms 38 ms 39 ms brhm-core-2a-ae0-0.network.virginmedia.net [62.2
53.174.74]
7 39 ms 36 ms 34 ms cove-cmts-12-ge130.network.virginmedia.net

Trace complete.


Spo that's one for VM to answer.

craigj2k12 21-03-2013 23:22

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Only affecting a handful of users, more likely to be a more localised issue than a national routing problem

[img]Download Failed (1)[/img]

https://www.cableforum.co.uk/images/...2013/03/17.png

https://www.cableforum.co.uk/images/...2013/03/18.png

[img]Download Failed (1)[/img]

thenry 21-03-2013 23:30

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sephiroth (Post 35551706)
I think what TH meant to ask is during the humps, what were you doing? P2P; Uploading?

That would amplify on TBB whatever interference you get from others on your segment.

What I meant was I trust beast knows his network. If its internal then shame on you Beast! Shame!!!!! ;)

Sephiroth 21-03-2013 23:40

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35551718)
What I meant was I trust beast knows his network. If its internal then shame on you Beast! Shame!!!!! ;)

Doesn't tie in with what you said.

If my interpretation is not what you meant, then you don't know what you're talking about, I'm afraid.

thenry 21-03-2013 23:46

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
what are you on about? I said...

Quote:

Originally Posted by thenry (Post 35551654)
your on shared network capacity. it can be someone else running it which is on the same connection channels as you.

putting aside doubts of his own LAN/WLAN which is why I didn't mean to ask anything LAN/WLAN related. that means I trust beast to know his network and I put the blame away from his network.

Sephiroth 21-03-2013 23:52

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
If you put the blame away from his network, what might be happening away from his network? If Roughbeast knows his own network, he'd know or at least suspect it was away from his network.

What he wants to know is what is happening away from his network.

You'll see from my post here, that I did some analysis and confirmed where the problem might be occurring (which Roughbeast had sort of identified).

He now needs to take this to VM.

EDIT: In response to the first part of your edit above, I at least asked him what he was doing on his side at the time of the phenomenon.

thenry 21-03-2013 23:58

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
edit response. exactly. thats what you asked and what you meant to ask not me.


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