Re: TiVo
 

no call for me yet im about to throw my phone out of the window

Re: TiVo
 

Someone else might answer it then and have your TIVO.

Re: TiVo
 

yeah good point or it will hit someone and I will get sued ha ha

Re: TiVo
 

I missed the call last night:(

But received it this morning :D:D:D:D

Getting installed on Tuesday 8th March.

The lady on the phone said that my details have been passed from the Loyalty team?
https://www.cableforum.co.uk/images/...2011/03/66.gif

Re: TiVo
 

Re: TiVo
 

That's it. Smileys have been AdBlocked.

Re: TiVo
 

:dmonk:

Re: TiVo
 

Thank you, I think?

Re: TiVo
 

You think......

Re: TiVo
 

LOL

Re: TiVo
 

I was also told that my details were passed on from the loyalty team. I was also asked by the lady, who called, how I found out about TiVo and how I registered my interest, going as far as asking if I entered the draw.;)

Re: TiVo
 

congrats

---------- Post added at 17:03 ---------- Previous post was at 17:02 ----------

My call must have been from same department

Re: TiVo
 

Really pleased for you and all the other people contacted today.

Was your's a free one?

Re: TiVo
 

Glad to hear more people are getting calls,Keeping me fingers crossed for uz still waiting.Roll on 12th march

Re: TiVo
 

The Lady who I spoke to did not mention anything about the draw, She just said that I was a valued customer and that is why the details have been passed to her?

Re: TiVo
 

You don't say. I don't think even VM could stretch a sales call out to 3 hours ;)

Re: TiVo
 

Yes it was.

Re: TiVo
 

You having a drink in other bars? ;)

Re: TiVo
 

I have VIP50 with 2 v+ boxes and an old basic box. Also have 2 Virgin Mobile phones, and still no phone call. (Warrington area).

Re: TiVo
 

Wow congrats to so many people. I feel so left out and abandoned :( :bigcry:

With only 1000 being picked for free how is it nearly the whole forum except me are getting the good call ... im worried.

Re: TiVo
 

It's only 2nd March though :)

Re: TiVo
 

I know I shouldn't be so ungrateful and should be congratulating people....

but I'm feeling a little bit shafted here :rolleyes: ,....

considering I've already paid £150 up front.... and still haven't got it installed :o:

Am I the only one who has been charged for TiVo :D

Re: TiVo
 

No call here either:(
Still had my new hub fitted today - now on VIP50
Talked to the engineer about Tivo. He said I should wait a while yet.........
should I shouldn't I
She Loves Me --- She Loves Me Not :confused:
SORRY - T.W.S. (Tivo Withdrawl Syndrome)

Re: TiVo
 

Am I right in thinking that it's not customers who have to pay receiving the call.

Re: TiVo
 

At least you've got a TIVO coming. Some of us here haven't been given the option of a Tivo at all yet, free or paid for.

Re: TiVo
 

I know but it seems a lot of forum members are getting the call even though there is only 1000 free. Just think a lot around the country and not just on here will have had the call so it might have already made 1000 already.

I chose evening for them to phone and feel regretful now as they seem to have phoned people this afternoon and last night. :(

Re: TiVo
 

Indeed, yes..... thats what's so ironic.... I'm grateful I have it coming....

have a little angel on one shoulder telling me how lucky I am and a little devil on my other shoulder telling me how foolish I was to have paid 'full whack' for it :o:

Re: TiVo
 

So I'm taking it these aren't official calls for people who pre registered just the lucky few who've won.

Re: TiVo
 

I do not know the answer to that one but the Lady who I spoke to never mentioned about the draw. Just to add to that she said that there would be no charge at all ( £3 per month ) with the VIP pack, So it gets even more confusing as she did not mention that it was for 12 months ( apart from a 12 month contract for the TV ).

So I for one am confused as to which is for the draw or something else?

Re: TiVo
 

We have confusion again I'm afraid. If those people who got it free today won the raffle, then that's fine, we knew about that. But they're been told it's because of loyalty. There has been no mention of that from VM. How is that decided? Maybe it's the people who pestered the CEO office with emails?

Re: TiVo
 

Since a lot have gone today from the 1000 free rafle draw am I right in saying if I dont get a call tonight as I put calls in for the evening when i entered Im not lucky enough to get one? :(

Re: TiVo
 

These cannot be winners of the raffle there's to many on here been contacted.

Re: TiVo
 

They said they get it free for a year so they are.

Re: TiVo
 

Is it just the sub you get free for a year or do you get the box free too if you win that draw.

Re: TiVo
 

Well they've done really well as every bundle subscriber got a ticket so well done to all u winners.

Re: TiVo
 

I did not, I said that I have got free box, install and no charge for TIVO ( as the lady said that with the VIP pack there will be charge for TIVO as long as I am on the VIP pack? ) So who knows WTF is going on here I would like to hear if the others that have received the call today have been told the same?

Re: TiVo
 

It sounds like general roll out for normal customers hasn't begun.

Re: TiVo
 

Tivo free,installation free and £3 charge free for 12 months and v+hd box moved upstairs to replace vhd box,She told me no hidden charges and my monthly subcription would not go up for at least 12months

Re: TiVo
 

Ta, I don't currently have multiroom and wouldn't want it either so if that is part of the prize that would count me out. Come to think of it I cannot remember if I even entered the contest, I got the ticket though!

Re: TiVo
 

im getting worried to still no call perhaps I should try and stop thinking about it as its like the old saying a watched kettle takes longer to boil

Re: TiVo
 

Still no call for me. If it's for loyalty I've been on cable for 11 years now and always on the top package for everything surely I'm a loyal customer.

Re: TiVo
 

im with you pesty i have been with cable since it was cable and wireless/nynex im not on a top package though

Re: TiVo
 

I have been with cable through the Nynex, Cable and Wireless and ntl:Telewest days. I guess its just luck of the draw and new customers may get picked. Lucky them.

Re: TiVo
 

Cant believe it my son told me that a friend of he's at work got the call from the tivo team offering him TiVo He's on a normal package and hasn't even registered he's interest in it. And he turned them down. Typical and there's me still waiting for the call lol.

Re: TiVo
 

+1 been with them over 20 years XL tv bb and 'phone are L and M

Re: TiVo
 

Yoo don't have to keep any other boxes, it's just an option.

Re: TiVo
 

Over 20 years eh?

Are you quite sure about that or is it a typo!

---------- Post added at 19:40 ---------- Previous post was at 19:39 ----------

Smashing, I cannot remember if I entered though.

Doh.

Re: TiVo
 

Does the box use the same smartcard or is a new type supplied?

Re: TiVo
 

Pretty much what I was told! free box, free install, and as long as I stay on the package I am on then free TiVo subs.

Re: TiVo
 

Thank you I thought that i was going mad:confused:

Re: TiVo
 

How frustrated am I!

I ticked the phone in the evening box, get home from work only to find after doing 1471 that VM have called at 3.30pm (must mean early evening), phoned the 0800 number back and it just said don't phone us as someone will call me back. No missed calls on mobile though.

Damn it, it's so close I can almost taste it

Re: TiVo
 

You got a call at least, fingers crossed they call back!

Re: TiVo
 

Well its looking good for you, in regards to the mobile call i got mine about 30 seconds ( I was on the mobile at the time, that is why i missed the house phone )after missing the house phone. So they may try in a bit and then you will be happy.

Re: TiVo
 

People who have received a call from the "loyalty dept", how long have they been with VM? Are relatively new customers receiving calls, as well as old? I'm triple-play XL, but have only been with them for 6 months. Any newbies receiving the calls too?

Re: TiVo
 

Hopefully they will ring me back although I guess it's too late tonight now.

I'd hate to miss out on a free TiVo just because I wasn't home at a time when most people are at work :rolleyes:

Re: TiVo
 

Same for me. I was told it was not just for 12 months. I did just have surgery a couple of hours before she phoned but i'm sure that was what i was told. I'm VIP50.

Re: TiVo
 

As I have said I missed my call last night and they called back today ( I said to call any-time ). Just call in sick the next couple of days:erm::D:D:D

Re: TiVo
 

Good to see so many people receiving calls now. You're going to love it. It's the best £149 I've spent in a long time and I don't mind paying as it's totally worth it :)

Re: TiVo
 

Sounds like a plan, my boss would love that :D

Joedm45: Morning Boss, I'm really sorry but I can't come in today.
Boss: Whats wrong with you?
Joedm45: Errrrr, I've got TiVo-itus.
Boss: Sounds serious, what are the symptoms?
Joedm45: An overwhelming need to have my landline phone and mobile by my side with a burst of excitement if either make a noise.
Boss: Get your lazy ass here now!!!!
Joedm45: Damn, I've been rumbled :(

Re: TiVo
 

LOL :D:D:D

But you never know your boss may have the same?

Re: TiVo
 

Well, It looks like my luck is rubbish. No call tonight. Even though I ticked the evening option. Ah well. cant see them phoning at this time of night now. :bigcry:

Re: TiVo
 

Same here nothing, registered interest day 1, lottery ticket registered the minute it came through the post, long serving customer on top packages, and nothing "wipes tear from eye".

Re: TiVo
 

First thing I'm going to do on Wednesday when I get my TIVO, is TIVO Jules and Mimi.

Re: TiVo
 

22 years for me - when Eurosport was pretty much the only thing on - even before sky turned on in 1989...

..and then there was light...and it was good...;)

Re: TiVo
 

I don't get it though cause mines being installed on Wednesday but I didn't have to pay anything. Just my bill went up by £3.

I've been with VM 4 years, I've got XL TV, with Sky Sports and Movies HD, multiroom, 2 V+ boxes. Then on a separate account that work pay for I've got XXL BB and M Telephone.

Re: TiVo
 

how do you cancel your interest in Tivo? when I try and send a reply to tivo@virginmedia.com I get the following message Delivery to the following recipient failed permanently

Re: TiVo
 

Say no when they contact you?

Re: TiVo
 

Thanks Ben simple as that :dunce:

Re: TiVo
 

Someone on another forum has just announced that Red button is now working on TiVo, can someone else confirm as this would be very good news :D

Re: TiVo
 

Red button has been working for months.

But BBC iPlayer launched on TiVo yesterday which makes the red button more useful.

Re: TiVo
 

Well i have me fingers crossed that I just might receive the phone call today.I assume I should get some kind of contact as my original email back early December stated I would be one of the first lol.

Re: TiVo
 

Just a thought, but if I am having my V+ box relocated to my second room when I get TiVo installed on Tuesday, will I still get HD on both the TiVo and V+. I am on VIP50, will I need to pay an activation Fee?

Re: TiVo
 

Thats because all VM work emails are co.uk not .com

so its tivo@virginmedia.co.uk I believe

Re: TiVo
 

You will still get HD on both boxes, and not have to pay activation fee.

Re: TiVo
 

Got to be honest and say I'm torn at the moment , if its free I'll have but otherwise not quite sure in light of recent reports.

Re: TiVo
 

What I dont get is that it said on the raffle draw that they will contact you before the 20th March if your one of the 1000. Surely the 1000 will have gone a long time before then?

Re: TiVo
 

Well still no call here either.. so still plenty on here without any type of call.

Re: TiVo
 

For those interested in subtitles... they work on BBC iPlayer on TiVo.

Re: TiVo
 

Seems like the people without TiVO are being shafted :p:

I just want that phone call. :(

Re: TiVo
 

the problem is we dont know if the current crop of calls is in any way related to the raffle ... some that have been called entered the raffle and some did not .. confusion reigns as usual with the VM tivo rollout

as a VIP50 customer like many others have already reported .. we didnt even get an invite to the raffle but then we have been told there is a separate draw for VIP customers but that has never been confirmed .... i say what i have said before ... ONLY VM truly know what they are doing and even most of the staff haven't really got a clue as is shown by all the different things being said to different customers

I for one wont pay for tivo though i can afford it i wont ... and i dont think it offers me anything above a standard V+ being a reasonably intelligent person i can search information myself and dont need suggestions ... but of course if offered for nothing i wont refuse an upgrade

lack of information and finding things out second-hand on forums does infuriate me though and has made VM look shabby in my eyes and not the company they were with the VIP package revamp promises last year

Re: TiVo
 

A quick question, I have V+ in the living room and a normal v box in the kitchen, I pay for the sky package in HD on my V+. When I get TIVO will I have to pay for it again on or will I get it on both boxes if I transfer my V+ to the kitchen at no extra charge?

Re: TiVo
 

You will still get the Sky Premium HD channels on your V+. I had to phone up after my Tivo installation and request they move it to my Tivo box. This was done with no effort whatsoever, so was very pleased. If you want it on both boxes you will need to pay an extra £7 a month.

Re: TiVo
 

Thank you mate.

Re: TiVo
 

I wonder if anyone has received the call today ?. Still nothing my end I'm afraid.

Re: TiVo
 

Nothing here in Leeds.

Re: TiVo
 

Quick question: can the TiVo box output through HDMI and SCART simultaneously (ala Sky+HD) or does it insist on one or the other?

Re: TiVo
 

I've seen it reported on the TIVO forum that it does.

Re: TiVo
 

Yes it does.

Re: TiVo
 

I received the flyer on 25th Feb but you had to enter on 24th Feb but did it anyway. I had a bit of a whinge on Twitter to VM and they put me in the draw which they told me was being done on Tuesday afternoon.

Guess what?

I got a call at around 7pm on Tuesday to say I had been selected in the draw for Tivo and it is being installed on Tuesday 8/3. :D

Re: TiVo
 

Congrats!

and :welcome: to the forum :waving:

Re: TiVo
 

I posted the starting post to this very long thread - and I'm still waiting - all I've had is the email saying it's coming sometime in march.

Not really desperate - but come on VM - me next ;)

Re: TiVo
 

No..... ME NEXT!!!!

I think they must have something against Sutton Coldfield. :D

Re: TiVo
 

Well I am still waiting as well!

Re: TiVo
 

And l am still waiting as well.

Re: TiVo
 

You and 40000 others. Nobody any the wiser on what's going on.

Re: TiVo
 

Can anyone confirm if the TiVo team call from a withheld number? I've had a few missed calls over the last few weeks each from a withheld number. If not, then another VIP20 customer who signed up day one and hasn't recieved anything, other than the std email everyone got.

The excitment of it all is starting to wain and I'm wondering if I can be bothered to pay the £150 up front cost anyway.

Re: TiVo
 

It was from an 0800 no and displayed on my phone

Re: TiVo
 

Thanks ronnie, least it's good to know I'm missing the right calls :)

Re: TiVo
 

Still nothing here in Oldham, Greater Manchester regarding the raffle draw.

Re: TiVo
 

Matt not everybody has won LOL