Originally Posted by andy_m (Post 35742625)

I said we were "beyond the stage" where we should agree to disagree - it's quite clear we're not going to win each other round, so I didn't see much point in continuing. I don't think the discussion descended into anything other than respectful debate and when I offered sincere thanks for the discussion I meant it.

The irony of the piece is that the news of the latest price increases have spurred me into action, and I have a deal in place with another provider that to be honest better suits what I want at a price I'm happy with and a superb cash back referral. Ideally I'd be cutting the cord, but I tried unsuccessfully to convince the Mrs this time last year and not much has changed. I'm hoping that after the 18 month contract is finished I'll be able to make a convincing case for relying on a mix of streaming services, but we'll see.

So after everything in the last few pages I'll be phoning Virgin tomorrow to give them them a choice between fighting for my business or cancelling my services with them. I contacted them earlier and was offered TV M for free on top of broadband and phone, keeping the TiVo as effectively a smart(ish) freeview+hd box - but actually their broadband is a good £10 or so more expensive than other providers in my area and I'd be spending another £10-15 on streaming services so wouldn't actually see that much of a saving. Now that I finally have FTTC in my area, I have options outside of the big two, which hasn't always been the case.

Shame as I've enjoyed being a Virgin customer, but TiVo no longer holds the pull for me it once did when suggestions was still a working feature and I stand by what I've said earlier in this thread - you can't complain about what private companies charge for their services, because they're not necessities - you either pay it or you don't.

Originally Posted by muppetman11 (Post 35742658)

Who's the provider you have a deal in place with ?

Originally Posted by 1andrew1 (Post 35742662)

I think these recent price rises indicate a near two-tier pricing structure and this applies to most providers, not just VM. Reduced prices for those who haggle and increased prices for those who do not with an increasing difference between the two.

Originally Posted by andy_m (Post 35742924)

Phoned Virgin. They can increase my broadband speed to 152mb and leave me with xl everything plus Sky Sports in hd for £80pm rising to £90pm at some point during the contract. Let's face it, that's not a bad deal, but it's not as good as available elsewhere, and it's a lot more than I need, so I've cancelled. I felt a distinct lack of effort to keep me, which was instrumental in my decision.

Originally Posted by andy_m (Post 35742924)

Phoned Virgin. They can increase my broadband speed to 152mb and leave me with xl everything plus Sky Sports in hd for £80pm rising to £90pm at some point during the contract. Let's face it, that's not a bad deal, but it's not as good as available elsewhere, and it's a lot more than I need, so I've cancelled. I felt a distinct lack of effort to keep me, which was instrumental in my decision.

Originally Posted by andy_m (Post 35742924)

Phoned Virgin. They can increase my broadband speed to 152mb and leave me with xl everything plus Sky Sports in hd for £80pm rising to £90pm at some point during the contract. Let's face it, that's not a bad deal, but it's not as good as available elsewhere, and it's a lot more than I need, so I've cancelled. I felt a distinct lack of effort to keep me, which was instrumental in my decision.

Originally Posted by passingbat (Post 35742939)

Really hope wherever you decide to go with works out for you. The yearly percentage price increases have been high for the last few years now and are becoming beyond a joke.

Originally Posted by vincerooney (Post 35743240)

You've hit the nail on the head with that. Above inflation price increases for the last 3 years. People will forget all the additions we got in 2013 which at the time compensated for the price increases.

In 2014 our prices have gone up above inflation and we really haven't got anything to show for it. So i can only imagine VM are doing this to increase profits. Which whilst is a sensible business decision its going to p*ss people off in the long run and push people away.

With the prices having gone up surely they could have afforded sky atlantic by now....(haha just trying to stir it up)

Originally Posted by denphone (Post 35743283)

We will be phoning in the next couple of days as our contract has ended and we will be hoping that we can get a reasonable new deal as loyalty can only take you so far and we have been loyal for a very very long time.

Originally Posted by OLD BOY (Post 35743712)

You seem a bit hacked off, Denphone. Is there anything in particular that you are concerned about? You seemed quite happy last year when they added all the missing channels that were worth having (apart from the channel that should not be named on here). :rolleyes:

Is it the price? If so and you are still on the old packages, I think you will be pleased with what they may be able to offer you. I saved nearly £50 per month on my quad pack!