Re: PVR release dates
 

My Mummy darling has just rung up NTL.

We live in the waterlooville area (PO8 Portsmouth)

They will not accept any orders untill 1st Feb, there will be a waiting list.
£30 installation fee, they had no idea of the costing.

Thats another few details flunk in to the works.

Re: PVR release dates
 

Hi all,

first post, I live in PO and have just booked my install for the 6th Feb, this is the first available slot.

Seems like the word is getting around!

You need to phone 0845 454 0000 and ask about the TV Drive, you will then be passed to a team member who actually knows what they are talking about.

Re: PVR release dates
 

supriesd how easy it was asked the usual questions do you have an hd telly do you want the cables he did say though they would send me the cables incase we had an hd tv later on. were haveing the box upstairs taken away so the box downstairs will replace the one upstairs and the tv drive will go downstairs so he had the card number for the upstairs box i suppose to deactivate when were installed been waiting months for this cant wait now.;)

Re: PVR release dates
 

Just phoned NTL, I live in the PO12 area (Gosport). Ordered V+ with no problems at all. No gumpf about not being available at all. Seems to be who you talk too!!

Re: PVR release dates
 

Moi,:cool: Brochure this morning, install booked for 1st Feb before lunch, :)

I should have taped my conversation, I have two STB's and will be keeping the Samsung, that runs my BB as well as the bedroom TV, the old Pace2000+ is dying on its feet so that will have to go. I was told that there would be no installation charge if I was keeping one box, monthly increase £10 as I am on XL size package. Also told that cost of the second box would then be £5.00??? If that is the case then I would be getting the V+ at no extra charge because I am currently paying £15 PM for second box.

Re: PVR release dates
 

I was originally told to ring back in Feb, then 23rd Jan. Just rung and booked my V+ install for 3rd Feb before 1pm (Dover).

It's a good job really as my 12 months is now up and I was going to go back to Sky+HD. Now I don't have too :)

Re: PVR release dates
 

I HAVE BOOKED MY TVDRIVE INSTALLATION DATE HOORAY! :) :) :)

Thanks to Crooky and Blueview for sharing their method. The important thing to remember is DON'T RING SALES they will tell you that its not avaliable till mid Feb. However if you phone CS and get transferred to the V team they will book your installation no problem and they are very helpful.
As Crooky said the soonest install date is the 6th Feb, so best to get on the phone and book or you'll be waiting ages.

The guy I spoke to also told me that most areas on the Bromley platform can book an installation now and that everywhere would be able to book by the 30th January - don't know how true this is but thats what he said. :) :) :) :) :) :) :) :) :) :)

Re: PVR release dates
 

ecw199 - Congratulations. Well done.
Has the other Havant guy arranged anthing yet?
There must have been a few people booking between my phone call this afternoon and yours this evening.
Unless, of course, there are only a couple of engineers!
Mine is being put in on Friday 1st.
I'll jet you know how it goes.
Was the £75 installation fee mentioned?

Re: PVR release dates
 

When i called i was only told it would cost an extra £10 and it is booked for the 1st Feb. 1-6pm. So fingers crossed!!

Re: PVR release dates
 

I'm very pleased but I did originally phone at lunch time and if they'd let me book then I might have got an earlier date! :dozey: Still the important thing is I've got a date. :) They did mention the £75 installation fee but as I want keep my original box and have it put in my bedroom it wasn't an issue. I don't know if the other havant guy has booked his, I haven't seem him on the boards for a few days.

Re: PVR release dates
 

So the cheecky people in sales lied then to us.

So they can accept orders and bookings for the new drives now?

Re: PVR release dates
 

Spoke to a guy in Sales week before last. He said that TVDrive training was taking place last week. Seems to be the case. After banging my head against a brick wall before, I rang up this evening. CS person knew exactly what I was asking about, and said it would be no problem to add to my package for my install date (10th Feb). She said to call back nearer the time to make sure it is put on my account (said that it could be put on the system after the 30th, as that's the release date for my area).

She asked if i knew the details, i said yes, £15/month. She then said something like, "Incredibly, it's only £10/month with the Family pack". Heh - nice bit of training talking there! :)

Re: PVR release dates
 

i know when i rang earlier the cs tried to book but wouldnt let him so he put me through to a team that are doing the bookings so was well chuffed when it was booked for the 1st.

---------- Post added at 19:38 ---------- Previous post was at 19:37 ----------

the 1st is thursday dude.;)

Re: PVR release dates
 

Just spoke to customer services (phone answered immediately) to check release dates for Manchester - it's already available and I can book an install! Whoop-de-do!

I have done that, mine isn't til Feb 24th but that is at my own request as it needs to be a Saturday install and I'm away the weekend before. They could have done it next week if I wasn't working in the week.

Because I have two boxes currently, and am keeping the second box, my installation is FREE, the second box gets removed and the existing master box is moved upstairs and becomes the second box. The whole caboodle will cost me around £10 more than I currently pay.

That, I have to say, is excellent!

Re: PVR release dates
 

I am booked in for 2nd February 2007. What i would like to know is am i going to get a TVDrive box or a Virgin Media V+ box? Are the boxes different or the same but with different brand names. If Virgin Media launches on 14th February 2207 then why would they release the V+ box before that date?
The Telewest TVDrive Box has been out for some time now does anyone know the specs of the V+ box?