Re: New Speed Upgrades 8th March. (Part 3)
 

I don't think too many people KNOW about it yet, so i doubt the problem is due to people going mad with the new speeds. I think it's more likely that ntl are still carrying out maintenence on the networks, to allow the new speeds. I've been upgraded to 3mb in Belfast, but i'm not getting the full speed, usually about 2.6mb. No doubt there will be some teething troubles for a few days/weeks while it all gets sorted out.

Re: New Speed Upgrades 8th March. (Part 3)
 

Really?

That's just fascinating.....

Re: New Speed Upgrades 8th March. (Part 3)
 

It's true, NTL are bad at this.
Whilst I was working for them there was loads of stuff that appeared on here well before we knew about it, and I was on the front line, the technical support desk.

I would not be surprised if very few people have been told about this speed upgrade, and if they had it would have been minimal information.

Re: New Speed Upgrades 8th March. (Part 3)
 

it's bloody amazing as only 3 years ago I was paying £50 a month for 1mb via set top box. then they unbundled it so I could have just cable modem. and now for £38 a month you can have 3mb. progress.

Re: New Speed Upgrades 8th March. (Part 3)
 

No good complaining about that to NTL mate, they won't do anything. :)

It's even worse if you are on the top tier. They have just had the nerve to double that to 3Mb at no extra cost. What are they playing at? If I was on the top tier I would cancel my contract immediately and move to one of those wonderful ADSL packages which only give you 2Mb. :D :D :D :D

Re: New Speed Upgrades 8th March. (Part 3)
 

Lovely, just got off the phone to a Scottish lass who says we'll get our upgrade automatically when it all gets done. As far as she and her team leader were concerned only new customers are getting the upgrades today and we may have to wait a month.
Since we are on 300k at the moment I'm thinking that we don't get upgraded automatically because of the change in the cap allowance, something else the lady and her team leader refused any knowledge of :(
As of 1230 her teamleader had yet to be briefed on the upgrades :erm:

Re: New Speed Upgrades 8th March. (Part 3)
 

can my sacm 120 box recieve the 3meg speed from the 1.5 im on now i just want to clarify this

chris

Re: New Speed Upgrades 8th March. (Part 3)
 

Yes all SACM models have no problem with the upgrades.

Ben

Re: New Speed Upgrades 8th March. (Part 3)
 

grrr my dad just rang NTL in Bromley area and they are sending us a LEAFLET advising us how to upgrade? wtf? we got a sacm silver NTL 200 Home model. Is this enough for 2Mb ? Surely they could do it on the phone?

OT: I think you guys need a lil more bandwidth on this site, that fer sure :rofl:


EDIT: Dad just rang a second time and they told us end of March but I thought that was for the STB's customers and not the SACM's customers?

Re: New Speed Upgrades 8th March. (Part 3)
 

I live in Darwen and i have had upgrade from 750 to 2mb but what is the upload speed?

Re: New Speed Upgrades 8th March. (Part 3)
 

yes

Re: New Speed Upgrades 8th March. (Part 3)
 

200k

Re: New Speed Upgrades 8th March. (Part 3)
 

Hi

2MB = 200K

Re: New Speed Upgrades 8th March. (Part 3)
 

well i just did my upgrade in cardiff :)

currently getting about 2.8meg

Re: New Speed Upgrades 8th March. (Part 3)
 

Have a look at the news article we wrote. :)