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Re: Virgin Media V6 - Powered by TiVo(new STB)
One last question Rob, one of my V6 boxes still isn't connected to the internet, but I am still able to access Netflix, how can this be?
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Re: Virgin Media V6 - Powered by TiVo(new STB)
If you can access Netflix through the V6 app then the V6 must be connected to your home network and hence to the Internet.
What makes you think it's not connected? What does the V6 Network Status say? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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I accessed Netflix through the app on my smart TV, not via the app on the V6, the two red lights are still on the V6, one of them is the WiFi icon which I understand means that the V6 has lost connection with the internet, so it's rather strange that I can still access Netflix, albeit via the app on my smart TV, I've just checked the Network Status and it's definitely not connected. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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From what you've said I suspect there may be a strange Wi-Fi interference problem in your home. It's not going to be easy to track down, though. Maybe try turning the hub through 90 degrees or move it sideways a little. Even small changes can make a significant difference to signal radiation paterns. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Hello all,
Got my new v6 and its incredible how quick it is compared to the old tivo. Difference of night and day. I already had a Superhub 3 (i asked for it in an email thinking i was getting something better- i had a superhub 1 tho so it was getting on a bit) my speed fluctuates wildly but not as bad as other people are saying. I'm getting over 218mb on a saturday and a ping of 13.. I'm meant to be on the max which i think is 250 but ill happily take that considering i see a lot of problems for some people with the superhub 3. My questions are: 1) i like the interference but will it likely change soon? 2) The apps were meant to be a big feature but they all look the same to me? are we getting anymore? i heard rumours of the wwe network? 3) Apart from speed of the box, more box space size and the ability to get netflix on super quick am i missing anymore new features people like? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Oh and another how we watch recordings on our mobile? I assume like watching live tv we need to be on the same WiFi... sort of defeats the point
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Do you not download it to the mobile first?
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
delighted with our new box, one slightly odd query
i've programmed the remote control for our tv, it'll switch it off and on but won't change the volume worth trying to program it again ? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
ah ok, thanks
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Any chance of a WWE network app on tivo? I used to use my ps4 for everything and now i can finally use netflix on tivo again....just missing that wwe app!
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Should the v6 record 6 shows? Every Thursday the 6th show states its being recorded but there is a no red status and it cannot be played back?
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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When you say "it cannot be played back", what exactly does it say? The 'Planned Recordings' and 'Recording Hiccups' sections may also explain why it isn't doing what you expect. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
What is your 'keep at most' set to in the series link?
Keep at most 5 with keep until space needed - will only keep last 5 episodes. Keep at most 5 with keep until I delete - will only record 5 episodes before it stops. Quote:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Virgin Media Eyes Transition to ‘Horizon’ Guide:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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I think I read a couple of years ago that the plan was to upgrade the V6s to the Horizon UI about two years after launch, but that may have changed. http://www.digitaltveurope.com/2017/...at-some-point/ |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Had a strange one on the V6 box tonight, we were getting "audio description" whilst watching Master Chef on the BBC HD channel, most annoying, and it's the first time this has ever happened since we got the V6 boxes, I tried turning it off, but to no avail, so we ended up watching the SD version of that channel, not very good I must say, but watching in SD did not have "audio description", so the question is, has anyone else been affected by this, and if resolved, what did you do to fix it?
Thanks. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
If virgin did update to horizon on the V6 will we all be getting new remotes as the horizon remote has a keyboard on the underside.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Any recent videos of the Horizon UI about? I tried to look the other day but the videos seemed to be from around 2013 and obviously looked really dated by today's standards.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Totally agree, it's shape isn't good. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
The remote is fine.
Placed buttons down, it sits flat and is the correct way up for picking it up. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Just recently we have been getting pixelation problems, it's more noticeable when watching football on Sky and BT HD channels, as far as I am aware pixelation occurs when the incoming signal to your TV is weak or incomplete, so can anyone throw some light on this problem, as it has only just started in the last week or so.
Thx. ---------- Post added at 20:22 ---------- Previous post was at 20:20 ---------- Quote:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Ok thanks, SP.....:) |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Had this myself, technician came went to box in street came back and all was well - solution was moving me towards top of box (apparently those at top get stronger signals to house!) Problem as I see it is were others all moved down one or was it a one for one swap? What happens if another technician comes later and you get moved back down to resolve someone else's problem? Seems a very strange setup - you would have thought all would be the same? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Reason I asked as the current remote is TiVo centric you’d end up with useless buttons like thumbs up and down keys... I’d prefer TiVo gui to be honest I seen horizon before and the gui is terrible compared to TiVo as a matter of a fact virgin should adapt hydra gui.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Hopefully there were some spare taps in your cabinet, so they didn't have to move someone else down to move yours up. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Can this be done remotely without the need for an engineer to visit? This has only happened since we got the V6 boxes, is this just a coincidence or could it be related?
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I've noticed that if you check the signal levels and are tuned to HD channels they are getting significantly higher signal levels. Only noticed it recently as I too have had pixelisation more often, though it's now reduced/stopped in last week or so despite no change in signal levels.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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The levels will also vary depending on the temperature. Maybe the pixellation was during the spell of very cold weather? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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That never occurred to me, I do think the pixelation coincided with it. The levels haven't changed though since the pixelation reduced/stopped. V6 is due Monday so we'll see how they are then. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Just reading through the t's and c's and it says
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Re: Virgin Media V6 - Powered by TiVo(new STB)
They're not always though - it depends on your bundle
For instance the VIP bundle includes an additional V6 box, but you're not charged an extra £7.50 on top of your quoted price. The bit about the TiVo fee has been around since TiVo launched on Virgin Media - because it used to be an extra fee, and I believe it's also part of TiVo's requirements, so Virgin Media have to list it separately for legal reasons. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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According to my technician it is because V6 boxes can record 6 progs at once, therefore 2 boxes = 12 progs. This is equivalent of 4 TiVo boxes so needs a better signal. I don't know if there was a spare slot high up in the box or not - technician just said he had moved me up so I would get the quality of signal I needed. I suppose it makes sense for distance to also be a factor, just seemed strange that the higher up you are the better signal you get. Maybe this is because the top 1 takes what it needs then the 2nd etc, whilst those at the bottom get what's left? Have to say on a Saturday particularly I am usually recording 5 or 6 HD progs on each box at any one time - so presumably needing a high quality signal? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Wow |
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
The V6 will work with VM's 100mb internet, won't it?
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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:) |
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I was upgraded from 300 mbps to 350 mbps happy days
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https://help.netflix.com/en/node/306 Quote:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
They may very well recommend however it only uses 15.26 the point I was making is a 50mb connection is more than enough for 4K streaming.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Start a 4K Youtube video on the V6 box and it reports it is downloading at around 80-90Mpbs.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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To be clear I'm not saying 50mb will do everyone especially in really large families but it will happily stream 4K. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
50mb will stream 4K fine - if nothing else is happening.
But Youtube will take what it can even if it don't need it. You V6 box will use capacity at random times to update the guide. 50mb is not very much once one person is stream 4K and another starts using Youtube. Quote:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I always managed multiple UHD streams when on Infinity 1 and it's 52mb speeds and still had available bandwith for browsing or watching something else online.
I guess it depends on the quality of your connection. I accept though anyone wanting more than that needs a higher tier broadband. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
For me the reason for 100Mb was at the time that was the lowest speed in a TV bundle when the Virgin TV V6 box came out.
It also ensured that you could have more than one V6 box without having to change your broadband choice. But as the current aim is to swap one V6 box for anyone who doesn't already have one, then 50Mb is fine for that. I'd think that where people want multiple V6 boxes then they'll likely be on 100Mb or higher anyway. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Does anyone know what the update did to the V6 yesterday? was it just bug fixes? haven't noticed anything different
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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You know when you are in fast forward and you press to advance to the white notches? Well in last year or so it hasn't worked as well as it used to on Tivo and then V6 when in catch-up and On-demand. But maybe it was my imagination but yesterday when I tried it it seemed to work properly again. Is this one of the fixes? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Now I have to see if the other annoyance has been fixed. Namely when you finish a recorded show and it says Delete or Keep. In recent months when you press Delete it goes back to the show information page like you had pressed Keep, though if you subsequently press left to exit this screen back to My Shows it has in fact deleted as it was supposed to. It used to go straight back to My Shows when you pressed delete at the end of watching a show. I find this much more annoying than the weird UI design with regard watching some On-demand where you basically end up selecting Watch twice on two slightly different screens before it plays. But if this also got fixed that would be excellent. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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:) |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Press red on BBC and the screen goes black with the BBC loading message rather than transparent. Only started this in the last few days. Connected to the s/w upgrade?
. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Note that the roll-out is about halfway through, so lots of boxes still have the old software. (old=20.7.6.., new=20.8.1...) |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Just got sent a email from Virgin offering a free Powerline kit.
It goes fill in the online form and we’ll pop your kit in the post asap. Is there a catch?. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Did they say why they are offering it?
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Re: Virgin Media V6 - Powered by TiVo(new STB)
That sounds like it is aimed at people who have a V6 and an older TiVo. But you've got two V6's, right?
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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If you want to link all your boxes, I'd say go for it. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Just received another email to say it is on the way within 4 days and will cost me...…£42:00.:mad: Jim. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Rumours from another forum is that this may be Netgear kit, possibly being offloaded in place of the later Comtrend gear?
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Just had confirmation from a VM employee on the 'official' VM community forums, the second email sent out regarding the £42 charge was in error.
Also does appear that it is old stock Netgear and not the later Comtrend stuff. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
It arrived today, simple to set and does work perfectly. I don’t need a mains pass through so as long as they don’t try to charge me £42 for it I’m a happy bunny. :cool:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Has anyone had any V6 glitches when casting youtube videos?
Recently I've had: Multiple V6 options on my phone when choosing which device to cast to, 4 is my record all named V6 Living Room. When choosing one to cast the V6 reboots before even opening the app obviously messing up any recordings going on at the time. Anyone else experiencing problems? Thanks |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Ok my first post.
A bit of background before I rant on. Yes I am a self confessed geek and got Sky a few weeks after it was launched all those years ago. And it was bloody cold on the roof directing my dish manually. Had Sky in many guises until finally at £130+ a month I said enough is enough and moved to BT. Also have dabbled with Openvix, Kodi etc. So anyway the lure of 350mb broadband was too much so I bought out of my latest BT contract (Virgin had tempted me with £150 credit). And what a shock!!! The interface for the V6 is appalling. 'Traditional' Sky (not exprienced Q), BT and even my customised Kodi and Openvix devices knock spots off it. i cannot believe how poor an interface is. Given the competition i.e. Sky Q, surely a new front end must be on the cards. Oh and I had heard that HD quality isn't the best. Well after switching from BT to Virgin I can certainly concur with that. A definate slight blurring. I mean loads of stuff on catchup arent there from the night before and often series are missing episodes You know what - I've got 11 months left. Can't wait to switch back to BT despite only getting 38mb braodband. Sorry, don't mean to offend here. And hoepfully i can provide constructive feedback/answers as well. Rant over |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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I don't have the issues with PQ that you have mentioned. I presume you have tried out the various settings on your V6 and the TV. I tend not to watch much of Virgin's on demand apart from the Virgin Exclusives because I record the things I want to see, so I cannot comment with great authority on series missing episodes. However, as far as catch up is concerned, did you know you could go back to programmes already shown on the EPG and view them from there? That may solve that problem for you. Personally, I am quite pleased with the service. It would be better if the V6s could record more. I have two - one in the lounge and one in the bedroom, and I can record on each as well as watch the bedroom recordings in the lounge and vice versa. Better than the Sky mini-box idea, because you cannot record on them. Recording in HD, the 1MB capacity on the hard drive is not good enough really and I have to use my DVD recorder to give me a further 500 hours worth of HD recordings. I love the fact that I can bookmark my Netflix shows so that they appear with all my recordings (without taking up recording space) and I prefer Virgin's on demand system in that you can just watch the programmes as soon as you select them, without having to download them first. In the end, lightmyfire, I guess you just have to choose the best system that suits you. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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To be honest I rarely watch more than the sport channels and Wheeler Dealers (sad I know) and I have one of those Harmony remotes which takes me straight to them. But it's the ear ache I get from the wife who, after around 4 years, had just mastered the BT box lol |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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You can also start watching downloaded programs on sky boxes after a small %age has been downloaded - I believe the exact amount depends on your download speed. Please enlighten me how you record HD recordings on your DVD recorder? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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That said, Quality is subjective, and resolution can be misleading. One of my jobs at work is to lend students equipment. Predominantly Laptops, Cameras and Microphones. The cameras we had varied from low-end camcorders up to a couple of RED Ones (the camera body alone is over £20,000, so you can easily pay over £30,000 for a full kit including lenses, mounts, batteries, tripods and a viewfinder). The low end cameras were Sony Mini DV camcorders, and were getting old, so my boss went out and bought a load of low end Sanyo Full HD Digital Video camcorders. The picture on the videos recorded on these cameras was awful. Far worse than the SD picture recorded by the Sony Mini DVs. Yet, the specs of the cameras were considerably better than the Sonys they replaced. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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