Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Thats what mine looks like if i have large downloads or uploads.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Was updating a game from about 11pm last night. Apart from that, online gaming. Fifa and FFXIV which were both very laggy

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

A brief overnight spike here last night - we've got an open utilisation fault with a "review date" in the not too distant future so I'm half expecting some funnies to be going on at some point...

http://www.thinkbroadband.com/ping/s...20-03-2015.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Last nights graph. No downloading going on.

I called up VM the other night and told them that online gaming is almost pointless due to lag and latency problems. He replied saying there is work being done on 1st April that should fix it. Apparently its been affecting the whole network.

Can any VM employee's confirm this at all?

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hi there, I just found this forum after finding thinkbroadband over the weekend. I just wondered if anyone more experienced than me (which is basically everyone on here) can have a look at this and give me some indication of what it is I'm looking at. Other examples do not have so much blue so not sure what is going on here?

[img]Download Failed (1)[/img]

My Broadband Ping

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hi st3v3y and welcome to the forum.

I am afraid I can't comment on your graph other than to say it looks very colourful but at least you don't seem to have too much red showing. No doubt other members will be along soon to admire the bluest graph I can ever remember seeing. :D

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

And to do that click this link and scroll down to the fifth post (mine) so you can see what you are looking for. If you are using the shub in router mode (which I am sure you will be) go to http://192.168.0.1 (you can click that) it will take you to the router login page which is the first pic on that link I gave you

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well to put it bluntly, your connection is horrible.

Why that is could be any number of reasons. A graph like yours could be caused by a line fault, or it could be a perfectly working connection where you've left some torrent seeding and uploading at full speed.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Thanks for the response guys.

As requested here are the details...

https://www.cableforum.co.uk/images/...2015/04/53.jpg

https://www.cableforum.co.uk/images/...2015/04/54.jpg

https://www.cableforum.co.uk/images/...2015/04/55.jpg

https://www.cableforum.co.uk/images/...2015/04/56.jpg

Here is the graph again as for some reason it has disappeared

https://www.cableforum.co.uk/images/...2015/04/57.jpg

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

There's no clue in the levels other than the T3/T4 count. The network log shows the T4 that I would have expected from that graph which also shows noise (the red bit = packet loss usually caused by noise).

Is your upstream power steady or is it tending towards the 54 dBmv mark (which is bad)?

At first sight I'd say you had a struggling upstream where there is difficulty for the VM end to read your data. hence the poor latency. This ca be caused by anything between your modem and the VM end. If a neighbour sees the same, then it's in VM's network. If it's only you, then a coax cable might not be tightly screwed in or the modem is playing up.

What's the graph like now? Neighbours with VM?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'll check the connections tonight. The graph has lost the yellow spikes at the moment and looks pretty much like the 10pm-Midnight part. There are a few minor yellow spikes but mainly just blue and green.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Anyone else getting packet loss? Might just be a local problem although nothing showing on the status checker.

https://www.cableforum.co.uk/images/...2015/04/31.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Fine in North Leeds.

http://www.thinkbroadband.com/ping/s...08-04-2015.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Seems as though the upstream power is maxed out.

US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A 2.0
Channel ID 51 N/A N/A 49
Frequency (Hz) 32600000 N/A N/A 46200000
Ranging Status Success N/A N/A Success
Modulation 16QAM N/A N/A 16QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 54.50 N/A N/A 55.21
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 2 0 0 0
T4 Timeouts 0 0 0 0