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-   Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)
-   -   Tivo V6 : Virgin Media V6 - Powered by TiVo(new STB) (https://www.cableforum.uk/board/showthread.php?t=33702913)

RichardCoulter 07-09-2016 22:41
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Might be because past history shows cable TV as always lagging behind, content, performance and functionality wise.

Peoples patience with the "it's coming soon, bear with us" line is exhausted. Even when told that it's coming soon, this isn't always the case.

As soon as they get anywhere near to catching up, the other providers leave them behind again!

1andrew1 07-09-2016 23:12
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by RichardCoulter (Post 35858236)
Might be because past history shows cable TV as always lagging behind, content, performance and functionality wise.

Peoples patience with the "it's coming soon, bear with us" line is exhausted. Even when told that it's coming soon, this isn't always the case.

As soon as they get anywhere near to catching up, the other providers leave them behind again!
At one stage, I'd say that cable was ahead due to its on-demand offerings. But VM has said end of the year for the new box, I don't think it has said coming soon.
The coming soon line tends to refer to channels which some users have identified as "testing" and will be launching imminently. I could be mistaken but I don't think VM uses the term that much.

passingbat 08-09-2016 00:12
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by RichardCoulter (Post 35858236)
Might be because past history shows cable TV as always lagging behind, content, performance and functionality wise.

Peoples patience with the "it's coming soon, bear with us" line is exhausted. Even when told that it's coming soon, this isn't always the case.

As soon as they get anywhere near to catching up, the other providers leave them behind again!
Cable's answer to the original Sky+ box, the V+ had an extra tuner. Tivo made that extra tuner recordable, added loads of functionality; Whishlists, permanent series links (which I believe Sky eventually added) auto-resolution of recording clashes and OTT Services etc.


Yes, Sky Q makes them currently ahead. But, depending on the functionality of the new VM Box, that may turn out to have been the case for only a matter of months.


In the past (and maybe in the future) Sky was ahead launch-time wise, but the later launch of the cable product gave better functionality.

Ddonald2016 08-09-2016 00:33
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by Jong1 (Post 35858015)
Yes, after all the hype I was totally underwhelmed by the TiVo UI "revamp". Barely noticed to be honest.

---------- Post added at 18:17 ---------- Previous post was at 17:58 ----------

By the way, does anyone know the number of tuners in the new TiVo?

My neighbour was told 6, by a probably woefully ill-informed (not their fault!) retentions rep. But, if that's true it's less than impressive compared to the Sky Q's 12. Even if you take out the 2 "UI" tuners and the one "for future development" there are still 9 in Sky Q:

- 1 dedicated to Live TV
- 4 dedicated to recording
- 2 dedicated to tablets
- 2 dedicated to multiroom mini boxes

All usable at the same time.
There is no confirmed mini multi room boxes at this moment

greeninferno 09-09-2016 15:25
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by passingbat (Post 35858215)
The new box is the VM update equivalent to Sky Q; only a few months behind Sky Q.


Apart from trialists, who are under NDA, no one knows the functionality of the new box. If the functionality of the new box hasn't improved and is not similar to that of Sky Q, then there is reason to complain.


But why are people, who know nothing about it's functionality, judging it before it is released?


And moaning about it's appearance and interface, is rather like 'judging a book by it's cover', which we all know, is not a wise thing to do.
I hope to god the first thing discussed on the opening day of discussion was how fast its going to operate

Tivo has fantastic functionality laid low by appalling implementation

waiting for menu screens let alone Apps to load is a nonsense.

RichardCoulter 09-09-2016 17:16
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by greeninferno (Post 35858450)
I hope to god the first thing discussed on the opening day of discussion was how fast its going to operate

Tivo has fantastic functionality laid low by appalling implementation

waiting for menu screens let alone Apps to load is a nonsense.
Absolutely. Following yet another reboot, I find the EPG is now being affected. It won't even let me set programmes for tomorrow.

The Discovery Bar has disappeared and it won't let me come out of the EPG, all it does is 'bong'. Pathetic.

RichardCoulter 13-09-2016 17:47
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Apparently, the office of the CEO have now acknowledged that this is a "widespread problem".

Stephen 13-09-2016 20:04
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
What is widespread?? Apps not loading as fast as customers want?

Also what is your source for this apparent issue?

fixerman 13-09-2016 20:29
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by RichardCoulter (Post 35859030)
Apparently, the office of the CEO have now acknowledged that this is a "widespread problem".
Who Said! You can't go round spreading false information like that. A lot of forum members look to this forum for help and they rely on the opinions of the more experienced members.

denphone 13-09-2016 20:43
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Another who seems to make unsubstantiated widespread claims and a hatred of Virgin it seems at the same time...

dodgem22 13-09-2016 20:50
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
I am the source quoted as I made a post on another forum regarding this, they admitted to me on the telephone they are having widespread speed issues (tivo responsiveness) they even state the same on there own help pages I did not realise it was a secret. For avoidence of doubt it was someone who works in the Ceo office not the Ceo.

They did not say everyone has speed issues but they know a lot of people are. Myself included and they said they are working on a fix with Tivo as far as I know this is all common knowledge! They have said they are doing something about it so I will take them at there word.

I have no hatred for Virgin I am a long term customer of theres

denphone 13-09-2016 21:03
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
There are always a few issues with any service be it Virgin , Sky , BT or any of the others but for some to say it is in meltdown is a utter untrue fabrication although l do hope those who do have problems get them sorted out pretty quickly.

dodgem22 13-09-2016 21:22
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
I never said it was in meltdown denphone? As for Bt I wouldnt be brave enough to return to them.

denphone 13-09-2016 21:32
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
l know you did not say that dodgem but some others were making exaggerated statements overplaying the issues as yes there are issues but they are certainly not widespread as they are far from that.

dodgem22 13-09-2016 21:39
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
They said widespread to me but refering to speed/responsiveness of box issues not being confined to one geographical area


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