Cable Forum

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   50M : Think Broadband Ping Monitor Results (POST YOURS) (https://www.cableforum.uk/board/showthread.php?t=33675644)

Blairhoyle 02-12-2014 23:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
had another outage tonight.

http://www.thinkbroadband.com/ping/s...02-12-2014.png

got a response from a couple of lads who I showed my readings to.

Quote:

The upstream is well out! It's either going to be an bad f connector, too many splitters before the cable reaches the hub or an area issue.

An attenuator will not reduce the upstream as they now use wideband attenuators which will increase it. You might find the guy will fit a powered splitter in the house. Just make sure he gets it below 46/47 on the upstream and you won't have any issues. Also ask him to swap the modem just to make sure.

Tonydtiger 03-12-2014 13:06

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yesterday

http://www.thinkbroadband.com/ping/s...03-12-2014.png

Twitch 04-12-2014 06:44

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yesterday

http://www.thinkbroadband.com/ping/s...04-12-2014.png

roughbeast 04-12-2014 07:02

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
This last night. No lasting effects on levels or performance.

[img]Download Failed (1)[/img]

Blairhoyle 04-12-2014 07:54

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by roughbeast (Post 35744948)
This last night. No lasting effects on levels or performance.

http://www.thinkbroadband.com/ping/s...04-12-2014.png

I had the same outage also in Scotland last night/this morning mate.

[img]Download Failed (1)[/img]

However I've been hit with outage problems for close to 2 weeks now, an engineer is meant to coming round tomorrow as apparently my upstream levels are too high

Upstream US-1 US-2 US-3 US-4
Channel Type 2.0 2.0 N/A N/A
Channel ID 4 5 N/A N/A
Frequency (Hz) 37600000 Hz 31000000 Hz N/A N/A
Ranging Status Success Success N/A N/A
Modulation QAM16 QAM16 N/A N/A
Symbol Rate (Sym/sec) 5120000 5120000 N/A N/A
Mini-Slot Size 128 128 N/A N/A
Power Level (dBmV) 50.8 dBmV 51.0 dBmV N/A N/A
T1 Timeouts 0 0 N/A N/A
T2 Timeouts 0 0 N/A N/A
T3 Timeouts 0 0 N/A N/A
T4 Timeouts 0 0 N/A N/A

Sirius 04-12-2014 09:22

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Blairhoyle (Post 35744951)
I had the same outage also in Scotland last night/this morning mate.

[img]Download Failed (1)[/img]

However I've been hit with outage problems for close to 2 weeks now, an engineer is meant to coming round tomorrow as apparently my upstream levels are too high

Upstream US-1 US-2 US-3 US-4
Channel Type 2.0 2.0 N/A N/A
Channel ID 4 5 N/A N/A
Frequency (Hz) 37600000 Hz 31000000 Hz N/A N/A
Ranging Status Success Success N/A N/A
Modulation QAM16 QAM16 N/A N/A
Symbol Rate (Sym/sec) 5120000 5120000 N/A N/A
Mini-Slot Size 128 128 N/A N/A
Power Level (dBmV) 50.8 dBmV 51.0 dBmV N/A N/A
T1 Timeouts 0 0 N/A N/A
T2 Timeouts 0 0 N/A N/A
T3 Timeouts 0 0 N/A N/A
T4 Timeouts 0 0 N/A N/A

Try having one like this

https://www.cableforum.co.uk/images/...2014/12/16.png

https://www.cableforum.co.uk/images/...2014/12/17.png

Sephiroth 04-12-2014 09:26

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Same midnight TBB glitches in RG41 (which weren't reboots) but then a real outage at dawn.

http://www.thinkbroadband.com/ping/s...04-12-2014.png

It goes to show that not much can be deduced from TBB glitches that are seen across the country, IMO.

Ignitionnet 04-12-2014 09:29

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sephiroth (Post 35744969)
It goes to show that not much can be deduced from TBB glitches that are seen across the country, IMO.

Beyond that people look at their TBB graphs far too much perhaps.

Blairhoyle 04-12-2014 09:42

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sirius (Post 35744967)

feeling your pain mate.

I use Skype quite alot of work purposes and I'm getting annoyed at the amount of times I get these outages during the times that I use it, really denting the confidence.

Sephiroth 04-12-2014 09:43

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Ignitionnet (Post 35744970)
Beyond that people look at their TBB graphs far too much perhaps.

Indeed. The TBB graph merely provides potential corroboration for modem stats and anecdotal performance reports.

qasdfdsaq 04-12-2014 13:53

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Ignitionnet (Post 35744970)
Beyond that people look at their TBB graphs far too much perhaps.

That and the people wrongly claiming every one is an 'outage'

Blairhoyle 04-12-2014 14:27

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35745009)
That and the people wrongly claiming every one is an 'outage'

to be honest and fair about this, not everyone that uses this forum actually has the technical know how, experience or knowledge what the vast majority of these issues are.

And I include myself in that.

Sephiroth 04-12-2014 14:41

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
An outage shows in the modem network log. Sometimes there is a corresponding red line in the TBB graph. Corroboration is necessary, IMO otherwise people are wasting their time trying to help.

Blairhoyle 04-12-2014 15:09

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sephiroth (Post 35745018)
An outage shows in the modem network log. Sometimes there is a corresponding red line in the TBB graph. Corroboration is necessary, IMO otherwise people are wasting their time trying to help.

in my case there is clearly a problem, my hub is resetting (outage, whatever you want to call it) every day, I've been told my upstream levels are slightly high.

I have to constantly enter my pass word in to re-connect my Sky box to wifi.

Normally my connection has been rocked solid, however the last two weeks has seen a daily disconnect from the internet for about a 2 minute period. I had 4 disconnect in 3hours last Sunday whilst I was on Skype, bloody annoying when you are trying to get work done.

I'm posting stuff up to allow others that may be suffering the same problems or for others to make a suggestion.

Sephiroth 04-12-2014 15:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
That's fine, Blair except that the stuff being posted is incomplete without the modem stats. That said, it's clear that you need VM input. Did you provide a link to your thread in the VM forum?


All times are GMT +1. The time now is 16:00.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum