Cable Forum - Superhub Superhub 2

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- - Superhub : Superhub 2 (https://www.cableforum.uk/board/showthread.php?t=33693243)

Quote:

Originally Posted by qasdfdsaq (Post 35579133)

Did they actually fix or change anything in response to the triallists comments? It doesn't sound like there was much broken to begin with.

I cannot comment. All I'll say is it would have been better with you on the trial.

being delivered tomorrow

Quote:

Originally Posted by qasdfdsaq (Post 35578989)

Hey when was the last time you heard me complaining about VM? Every post I've made in this thread so far has been commending them on the SuperDud 2

Its called the Superhub 2

Remember that, stop the childish name calling.

Quote:

Originally Posted by boozer71 (Post 35579148)

being delivered tomorrow

Cool, do tell us what you have been delivered. Could just be a SH1 as it's a self-install.

Quote:

Originally Posted by qasdfdsaq (Post 35579133)

Did they actually fix or change anything in response to the triallists comments? It doesn't sound like there was much broken to begin with.

It would be fair to say that VM have taken on board all the triallist comments received and have then prioritised the fixes. The triallists have selectively been given firmware updates - which contain quite a bit of diagnostic code.

You are quite right, Qasi, there was nothing broken to begin with (not quite what you said, but that would would be right).

As the SH2 is now on general release, with the original firmware v1.01.19 you'll be seeing the customers repeating what we triallists reported at the time. There were unexplained T4 events, which I no longer see and which for me was fixed several weeks ago; there is a DHCP renew anoyance that in the original firmware causes the SH2 to "cough" rather than stop breathing; I never see that cough and I'm in router mode.

So, as I interpret your observation, Qasi, this is a credible device.

as i have been told it sh2 it is not sh1 come it will be going back will keep you posted

Quote:

Originally Posted by boozer71 (Post 35579158)

as i have been told it sh2 it is not sh1 come it will be going back will keep you posted

Was this offshore?

Quote:

Originally Posted by boozer71 (Post 35579158)

as i have been told it sh2 it is not sh1 come it will be going back will keep you posted

Do keep us posted, but hope you understand what I mean :)

Quote:

Originally Posted by boozer71 (Post 35579127)

just rang virgin no fee for me to do self install on superhub2

Quote:

Originally Posted by boozer71 (Post 35579148)

being delivered tomorrow

No it won't be. Quickstart deliveries take 3 working days.

Quote:

Originally Posted by boozer71 (Post 35579163)

yes

Which options did you press, the amount of choices are ridiculous!

Quote:

Originally Posted by BenMcr (Post 35579165)

No it won't be. Quickstart deliveries take 3 working days.

To be fair, boozer71 originally mentioned it on Friday (I think) so could be tomorrow.
Are you aware of any Self Install for the SH2?

Quote:

Originally Posted by Risco (Post 35579166)

Which options did you press, the amount of choices are ridiculous!

I'd love to know as well

Quote:

Originally Posted by StevenNT (Post 35579167)

Are you aware of any Self Install for the SH2?

Yes (which I only found out today), but Customer Services can't do it

Quote:

Originally Posted by BenMcr (Post 35579172)

Yes (which I only found out today), but Customer Services can't do it

Who do I have to ask for this? I'm a IT Geek so can do it myself, done it twice before.

Also can I ask for a phone call on delivery as my apartment door buzzer does not work, which is been a constant thorn in my side since I moved here over a year ago and is beyond a joke.

Well SH2 gives me packet loss of around 60%
SH1 is zero.