Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Time for me to try an upgrade

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Get a tech out first to get your existing connection fixed!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

If you upgrade to 50 Mbps you will automatically get a tech visit, once there get him to tweak your levels at the cabinet.

Fingers crossed it will sort your issues dude

---------- Post added at 20:09 ---------- Previous post was at 19:55 ----------

Thats looking a tad better :)

Only reason I'm asking is, I would move back to VM if they sort the local issues out.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

*insert a facepalm here for me*

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2011/05/73.png

I've got a tech coming out on Thursday to install my new 50mb service. Hoopefully things improve, if not then I have 28 days to cancel. It possibly cant get any worse than that lol.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/m...59215d29e9.png

The spike at around 1pm was me downloading, quite pleased with the results.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My graph is looking at its best since I got it. Of course this is probably something to do with the area fault an hour ago that forced me to reboot the CPE after 20 minutes of no service. :)

As people come back online no doubt it'll degrade but in the interim..

--- 194.168.4.100 ping statistics ---

15 packets transmitted, 15 packets received, 0% packet loss

round-trip min/avg/max = 7.4/8.6/11.4 ms

--- www.bbc.net.uk ping statistics ---

15 packets transmitted, 15 packets received, 0% packet loss

round-trip min/avg/max = 10.4/13.6/29.3 ms

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

mine has calmed down again now, when I first put back the in the vmng300 latency didnt much improve (on the graph, other tests were improved) over the superhub but after a short time it improved again although I reckon my jitter is a bit higher than 1-2 weeks ago. Probably in line with user growth. From, what I know my area no longer has a 8 week backlog for installs so demand has calmed down a bit :) although still 3 week wait.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Time to get your game face on then Igni :D and make the most of it unless your working of course.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

20MB Ambit256:

http://www.thinkbroadband.com/ping/s...26-05-2011.png

My connection improved drastically over the past few days.

50MB Superhub installed today:

http://www.thinkbroadband.com/ping/s...26-05-2011.png

I know my power levels are extremely high on my new 50MB connection which I had installed today but the tech never even bothered to check the power levels :confused:
I rang virgin up a few minutes ago only to be told that there's an area fault and that virgin can't send out a tech to sort my power levels because of an on going area fault. The area fault in it self started on the 9th of this month, its been almost 2 weeks and still I can't get a tech out. Can i contact someone other than tech support to sort my problems out?


http://img51.imageshack.us/img51/5020/powerlevels.jpg



My speeds are fine, I'm happy with that, its the disconnections and erratic pings which are annoying!

https://www.cableforum.co.uk/images/...2011/05/60.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Upgrading to 100mb on Monday so doing a before and after

Just started it

Prob a stupid question but I dont need to leave the browser page open to do it?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...011/06/132.png


There is such variation in the quality of users graphs, VM don't do well with latency tbh

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

agreed, its this variation which I think is very wrong about the service.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Nah,,,, Once you've set up the TBB ping monitor it pings your external IP address, in other words it pings your router not your PC, so feel free to shut down your browser :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ah ok. Cheers

Heres my Live graph

https://www.cableforum.co.uk/images/...2011/05/58.png