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-   -   50M : Think Broadband Ping Monitor Results (POST YOURS) (https://www.cableforum.uk/board/showthread.php?t=33675644)

Sephiroth 04-01-2013 19:49

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35519514)
nationwide problem on VM Snoopz

How do you justify that, TH?

http://www.thinkbroadband.com/ping/s...04-01-2013.png

thenry 04-01-2013 19:54

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
sorry bad wording. its happening to a lot of VM customers at different times. VMs network is at fault. ive got feeling its come about since route work was done.

SnoopZ 04-01-2013 19:59

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
It started on the 22nd of December for me before that i had a great graph.

21st December
http://www.thinkbroadband.com/ping/s...21-12-2012.png

22nd December
http://www.thinkbroadband.com/ping/s...22-12-2012.png

23rd December
http://www.thinkbroadband.com/ping/s...23-12-2012.png

thenry 04-01-2013 20:13

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Qtx (Post 35507838)
Mark Wilkin has posted on the VM forums today:

Quote:

Hi we've made some tweaks to our core network routing that should hopefully improve things and we're going to monitor the situation over the next few days so if you could continue to give us feedback on this we'd appreciate it
Not sure if this is related to the Croydon area network issues in the same thread or something else. Don't want to speak too soon but the last 24 hours my connection has been better than any moment in the last 6 months. Oversubscribed UBR fix date is still 3 months away though.

Probably coincidence. Would be typical for VM to find a major core routing problem and fix it 1 week before all my services are cut.

Quote:

Originally Posted by thenry (Post 35507840)
^ fail. wrong thread. ^

i dont think it was only related to Croydon.

Quote:

Originally Posted by Qtx (Post 35507854)
Doh! :dunce:

posted 6/12/12. after that i noticed many monitors show up instability but not all at once. 2 weeks later it was my turn. its happened 3 or 4 times to me.

Foo Fighter 04-01-2013 20:41

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Any ideas what i can do? im suddenly getting wooped in black ops so check out think bb and its awful.
[img]Download Failed (1)[/img]

[img]Download Failed (1)[/img]

[img]Download Failed (1)[/img]

[img]Download Failed (1)[/img]

thenry 04-01-2013 20:53

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
post it up on the VM forum. whats the double ETA you get from bolt?

try rebooting the SH and router (if you have one). wait 30seconds to 1 minutes in between off and on. it may not make a difference or it might putting you on another upstream channel.

Sephiroth 04-01-2013 21:18

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35519538)
sorry bad wording. its happening to a lot of VM customers at different times. VMs network is at fault. ive got feeling its come about since route work was done.

Yeah - but people read and interpret your words - thousands of posts and lots of big stars.

It's a huge statement to make that it's VM's network at fault (even if you're right). That's a huge estate and it's not happened to me at any time other than a few months ago when they were upgrading my area and squeezing me onto a swing UBR.

I think that these sort of sweeping statements (other than how crud the SH is in router mode) should be avoided unless they can be substantiated.

thenry 04-01-2013 21:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
yes sorry. what i meant in my head wasnt typed out in full.

lucky you Seph. ive noticed a fair few play up since the route work annoucement. im guessing it must be widespread across the network if its happening in different parts of the country? or it could be anything else. i have no proof. just guessing.

Sephiroth 04-01-2013 22:14

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35519577)
yes sorry. what i meant in my head wasnt typed out in full.

lucky you Seph. ive noticed a fair few play up since the route work annoucement. im guessing it must be widespread across the network if its happening in different parts of the country? or it could be anything else. i have no proof. just guessing.

Ah - but if you're guessing, that needs to be stated because people with a high post count and a lot of stars are taken seriously by the peops with problems seeking our advice.

thenry 04-01-2013 22:16

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
ok. my guess its got to do with route work VM done. what do you think it is?

Sephiroth 04-01-2013 22:36

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
We are considering Snoopz' almost unique set of TBBs presented in http://www.cableforum.co.uk/board/35...-post3098.html

Because it's somewhat unique and varied in itself, I wouldn't even attempt a guess. Indeed, I didn't!

His data needs to be posted on the VM forum where there is a path for some of us to badger people who might actually be able to say what was happening in Snoopz' area.

It helps if people posting their TBBs also say what's happening to their real stuff, particularly live streaming. Correlation helps to reduce uncertainty. I also ask peops what their upstream is doing, although the slope in one of Snoopz' TBBs is beginning to look like what Rashboots posted in http://www.cableforum.co.uk/board/35...-post3038.html

But we haven't heard from Rashboots (Teesside) as to what it was all about ....

BeerCanSandwich 06-01-2013 02:18

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35515807)
That's QoS working for ya ;)

Haha, yeah but QOS makes the graphs look boring.. now this is much more interesting, it's like an idle VM line lol

[img]Download Failed (1)[/img]

thenry 06-01-2013 02:46

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
mines looking better since upstream bonding kicked in...

http://www.thinkbroadband.com/ping/s...05-01-2013.png

http://www.thinkbroadband.com/ping/s...06-01-2013.png

BeerCanSandwich 06-01-2013 03:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Good to hear it thenry, long may it last :)

dwarven 06-01-2013 03:12

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Mines the best it's been in months since they finished the upgrades in my area, not that Ive got my speed upgrade yet - every time I phone up I get called Mrs so and so despite obviously being Mr so and so, one time the indian guy even gave himself the same first name as me and still called me Mrs :confused:

http://www.thinkbroadband.com/ping/s...06-01-2013.png


Its been more like this :

http://www.thinkbroadband.com/ping/s...02-01-2013.png

thenry 06-01-2013 03:30

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
call retentions/thinking of leaving instead before 8pm on Monday.

Quote:

Originally Posted by BeerCanSandwich (Post 35520016)
Good to hear it thenry, long may it last :)

hope so. btw what have you done to your infinity connection?

Chrysalis 06-01-2013 08:29

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by BeerCanSandwich (Post 35520014)
Haha, yeah but QOS makes the graphs look boring.. now this is much more interesting, it's like an idle VM line lol

http://www.thinkbroadband.com/ping/s...06-01-2013.png

haha

---------- Post added at 08:29 ---------- Previous post was at 08:27 ----------

ok

VM yesterday

http://www.thinkbroadband.com/ping/s...05-01-2013.png

BT yesterday

http://www.thinkbroadband.com/ping/s...05-01-2013.png

roughbeast 06-01-2013 12:16

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
What's this? First blip in weeks!

[img]Download Failed (1)[/img]

Meekel 06-01-2013 13:59

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Apparently there's still an issue in my area (Since early October) but things have got sooooo much better.

http://www.thinkbroadband.com/ping/s...05-01-2013.png

BeerCanSandwich 06-01-2013 15:04

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35520018)
btw what have you done to your infinity connection?

It's uploading at 19Mbps (online backup). If I enable QOS and prioritise ICMP it would look a lot better but, browsing, streaming and gaming works fine so there's not much point.

Been going since thursday night doing just under 8GB/Hour and is due to finish in about 12 hours. Here are the stats for today and the last 24 hours..

https://www.cableforum.co.uk/images/...2013/01/67.png


Chrysalis, your poor VM connection, is it sat in the corner feeling ashamed of itself hehe.
My FTTC line looks like yours when it's idle but with less blue and yellow, I've not seen a thickish blue line like that before on anyones FTTC line. Do you know why it's like that?

Chrysalis 06-01-2013 16:45

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I dont know why the blue is as thick as it is, I suspect its due to how BT have setup their network, as there is multiple gateways used so the route changes a lot meaning a slight variance of latency. Thats my theory anyway. I havent really seen it on other infinity graphs except my own, but its like that regardless of router/modem used, and it is fast path.

In reality tho its nothing noticeable eg. here is 20 pings to the bbc.

C:\windows\system32>ping -n 20 bbc.co.uk

Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=14ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=14ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241
Reply from 212.58.241.131: bytes=32 time=13ms TTL=241

Ping statistics for 212.58.241.131:
Packets: Sent = 20, Received = 20, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 14ms, Average = 13ms

and the VM connection ouch!! these from the router as pc is routed via infinity now.

root@DD-WRT:~# ping -c 20 bbc.co.uk
PING bbc.co.uk (212.58.241.131): 56 data bytes
64 bytes from 212.58.241.131: seq=0 ttl=243 time=53.757 ms
64 bytes from 212.58.241.131: seq=1 ttl=243 time=47.533 ms
64 bytes from 212.58.241.131: seq=2 ttl=243 time=70.545 ms
64 bytes from 212.58.241.131: seq=3 ttl=243 time=63.817 ms
64 bytes from 212.58.241.131: seq=4 ttl=243 time=46.166 ms
64 bytes from 212.58.241.131: seq=5 ttl=243 time=60.768 ms
64 bytes from 212.58.241.131: seq=6 ttl=243 time=56.487 ms
64 bytes from 212.58.241.131: seq=7 ttl=243 time=51.291 ms
64 bytes from 212.58.241.131: seq=8 ttl=243 time=67.092 ms
64 bytes from 212.58.241.131: seq=9 ttl=243 time=62.213 ms
64 bytes from 212.58.241.131: seq=10 ttl=243 time=62.377 ms
64 bytes from 212.58.241.131: seq=11 ttl=243 time=72.610 ms
64 bytes from 212.58.241.131: seq=12 ttl=243 time=87.686 ms
64 bytes from 212.58.241.131: seq=13 ttl=243 time=44.083 ms
64 bytes from 212.58.241.131: seq=14 ttl=243 time=60.484 ms
64 bytes from 212.58.241.131: seq=15 ttl=243 time=39.236 ms
64 bytes from 212.58.241.131: seq=16 ttl=243 time=50.586 ms
64 bytes from 212.58.241.131: seq=17 ttl=243 time=52.222 ms
64 bytes from 212.58.241.131: seq=18 ttl=243 time=60.116 ms
64 bytes from 212.58.241.131: seq=19 ttl=243 time=51.516 ms

--- bbc.co.uk ping statistics ---
20 packets transmitted, 20 packets received, 0% packet loss
round-trip min/avg/max = 39.236/58.029/87.686 ms

I honestly believe VM have area's for whatever reason they dont upgrade unless they really have to, clearly the pattern I have seen on websites such as this is some areas getting upgrades semi regurly whilst others once every 5 years or so. The only time I remember a proper upgrade done in my area in almost 8 years of using ntl/VM is when the upstream work was done to make the service 10:1 which was 2 years ago. Also a reseg around the same time period which was probably part of the same work. Other then that in 8 years I cannot remember a single outage followed by a noticeable improvement that lasted more than a month or 2. Ignition has eg. commented in the past also that VM may stick to just customer numbers so if a port doesnt have many customers but a lot of them are heavy torrent users pushing utilisation high, it doesnt get an upgrade. I dont know the exact specifics except in the past a few times I couldnt connect the modem because too many modems were connected and that this utilisation issue has plagued my area for nearly 10 years at 2 different address's. With one good spell of 6 months or so following that one bit of upgrade work I mentioned. I honestly would not be surprised one bit if its like this next year and even worse if they bump the upload speeds back to 10:1 without any upgrade work, wouldnt surprise me one bit. Whats funny is last week my area was supposed to have 2nd set of major upgrades finished with a 3rd set at end of this month, the first 2 sets made no appparent difference and caused no outage, invisible upgrades :)

---------- Post added at 16:45 ---------- Previous post was at 16:28 ----------

here is a graph to go with those pings.

todays

http://www.thinkbroadband.com/ping/s...06-01-2013.png

BeerCanSandwich 06-01-2013 19:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I don't know, I recon your latency could be a couple lower, I'm in wolverhamptom and get 10-11ms when interleving is off.

Damn, it's something when an idle VM connection is poorer than a FTTC connection which has it's upload saturated. The average is over twice as much on VM.

Code:

ping.exe -n 20 bbc.co.uk

Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:

Reply from 212.58.241.131: bytes=32 time=27ms TTL=241
Reply from 212.58.241.131: bytes=32 time=39ms TTL=241
Reply from 212.58.241.131: bytes=32 time=25ms TTL=241
Reply from 212.58.241.131: bytes=32 time=41ms TTL=241
Reply from 212.58.241.131: bytes=32 time=45ms TTL=241
Reply from 212.58.241.131: bytes=32 time=37ms TTL=241
Reply from 212.58.241.131: bytes=32 time=18ms TTL=241
Reply from 212.58.241.131: bytes=32 time=45ms TTL=241
Reply from 212.58.241.131: bytes=32 time=25ms TTL=241
Reply from 212.58.241.131: bytes=32 time=29ms TTL=241
Reply from 212.58.241.131: bytes=32 time=35ms TTL=241
Reply from 212.58.241.131: bytes=32 time=32ms TTL=241
Reply from 212.58.241.131: bytes=32 time=32ms TTL=241
Reply from 212.58.241.131: bytes=32 time=43ms TTL=241
Reply from 212.58.241.131: bytes=32 time=24ms TTL=241
Reply from 212.58.241.131: bytes=32 time=31ms TTL=241
Reply from 212.58.241.131: bytes=32 time=35ms TTL=241
Reply from 212.58.241.131: bytes=32 time=32ms TTL=241
Reply from 212.58.241.131: bytes=32 time=35ms TTL=241
Reply from 212.58.241.131: bytes=32 time=35ms TTL=241

Ping statistics for 212.58.241.131:
    Packets: Sent = 20, Received = 20, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 45ms, Average = 33ms

Compared to idle

Code:

ping.exe -n 20 bbc.co.uk

Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:

Reply from 212.58.241.131: bytes=32 time=18ms TTL=241
Reply from 212.58.241.131: bytes=32 time=19ms TTL=241
Reply from 212.58.241.131: bytes=32 time=18ms TTL=241
Reply from 212.58.241.131: bytes=32 time=19ms TTL=241
Reply from 212.58.241.131: bytes=32 time=18ms TTL=241
Reply from 212.58.241.131: bytes=32 time=19ms TTL=241
Reply from 212.58.241.131: bytes=32 time=19ms TTL=241
Reply from 212.58.241.131: bytes=32 time=19ms TTL=241
Reply from 212.58.241.131: bytes=32 time=19ms TTL=241
Reply from 212.58.241.131: bytes=32 time=18ms TTL=241
Reply from 212.58.241.131: bytes=32 time=19ms TTL=241
Reply from 212.58.241.131: bytes=32 time=19ms TTL=241
Reply from 212.58.241.131: bytes=32 time=18ms TTL=241
Reply from 212.58.241.131: bytes=32 time=19ms TTL=241
Reply from 212.58.241.131: bytes=32 time=18ms TTL=241
Reply from 212.58.241.131: bytes=32 time=19ms TTL=241
Reply from 212.58.241.131: bytes=32 time=18ms TTL=241
Reply from 212.58.241.131: bytes=32 time=18ms TTL=241
Reply from 212.58.241.131: bytes=32 time=18ms TTL=241
Reply from 212.58.241.131: bytes=32 time=18ms TTL=241

Ping statistics for 212.58.241.131:
    Packets: Sent = 20, Received = 20, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 19ms, Average = 18ms

Whatever VM's reasons for the prolonged poor performance it's not really acceptable and I feel for those not yet covered by FTTC.

Sirius 06-01-2013 19:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Glad to see the hump has not come back for a good few weeks :)

https://www.cableforum.co.uk/images/...2013/01/66.png

dwarven 06-01-2013 22:46

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Typical,

Had a power outage earlier today and now I cannot get back on the Upstream channel I had. Ah well had a couple of days of good service :mad:

qasdfdsaq 07-01-2013 01:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by dwarven (Post 35520352)
Typical,

Had a power outage earlier today and now I cannot get back on the Upstream channel I had. Ah well had a couple of days of good service :mad:

See another advantage of FTTC, all the active equipment has backup power so your connection isn't affected by power outages.

Chrysalis 07-01-2013 02:29

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by BeerCanSandwich (Post 35520308)
I don't know, I recon your latency could be a couple lower, I'm in wolverhamptom and get 10-11ms when interleving is off.

it could be lower if my routing was direct to london, many people dont understand latency is dependent on distance and assume every location has a direct path to london, not the case.

BT's WBC has no node in my city I either go via peterborough (my shortest route) or via birmingham. Both require going north before south.

However 2ms latency isnt going to be a big deal, whats most important is jitter and if latency is not insanely high, I would be unhappy with 30ms but not unhappy with 13ms.

---------- Post added at 02:29 ---------- Previous post was at 02:20 ----------

Quote:

Originally Posted by BeerCanSandwich (Post 35520308)
Whatever VM's reasons for the prolonged poor performance it's not really acceptable and I feel for those not yet covered by FTTC.

When you put it like this it shows how bad VM is.

Basically it took BT 11 months to rollout FTTC in my area after the decision made to enable the area, whilst it takes VM longer then that just to upgrade existing services. The former would have required far more physical work.

I have a dedicated 20mbit/sec upstream path on my vdsl2 connection up to the backhaul level at the exchange, my VM connection is shared with 100s of users on its 18mbit upstream path.

I would hazard a guess my area requires the level of work that was required to fix brighton, but there is not the level of fuss been created by media and users on VM's own forums that brighton had so it probably wont get done. Even then in brighton it took them years to fix due to the sheer size of the task having not done proper upgrades for so long.

qasdfdsaq 07-01-2013 02:55

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35520361)
Basically it took BT 11 months to rollout FTTC in my area after the decision made to enable the area, whilst it takes VM longer then that just to upgrade existing services. The former would have required far more physical work.

Not neccessarily.

Openreach installing a new FTTC cab would as far as possible blow fibre down existing ducts to the existing cab. VM adding capacity via a new optical node would do the same.

Openreach installing a new FTTC cab would dig up the road to obtain power from the nearest available source. VM adding capacity via a new optical node wouldn't necessarily have to do that, but if they did, the would do the same.

Openreach would then have to install cross-connects from the existing cab to the new cab. VM adding capacity via a new optical node would do the same.

If existing VM infrastructure is at capacity, then they have to go through all the same routine as Openreach do installing a new cab - including planning permissions, civil works, road closures, etc.

Course if there's existing capacity available that's not being used, bringing it online is fairly trivial in comparison.

Chrysalis 07-01-2013 06:43

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35520367)
Not neccessarily.

Openreach installing a new FTTC cab would as far as possible blow fibre down existing ducts to the existing cab. VM adding capacity via a new optical node would do the same.

Openreach installing a new FTTC cab would dig up the road to obtain power from the nearest available source. VM adding capacity via a new optical node wouldn't necessarily have to do that, but if they did, the would do the same.

Openreach would then have to install cross-connects from the existing cab to the new cab. VM adding capacity via a new optical node would do the same.

If existing VM infrastructure is at capacity, then they have to go through all the same routine as Openreach do installing a new cab - including planning permissions, civil works, road closures, etc.

Course if there's existing capacity available that's not being used, bringing it online is fairly trivial in comparison.

yeah 18 months to add a new US channel must be really physically demanding :p

buckleb 07-01-2013 09:27

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Looking good in my part of Crawley, probably the best its ever been.

Another upstream channel was added recently, which seems to have smoothed things out.

The two spikes are, I think, when I was downloading.

http://www.thinkbroadband.com/ping/s...07-01-2013.png

Kymmy 07-01-2013 11:02

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Can I remind members that there is a thread for non-VM TBB charts and that they should be using it to post such charts. Last 2 posts moved

Risco 07-01-2013 11:54

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Foo Fighter (Post 35519552)
Any ideas what i can do? im suddenly getting wooped in black ops so check out think bb and its awful.
[img]Download Failed (1)[/img]

[img]Download Failed (1)[/img]

[img]Download Failed (1)[/img]

[img]Download Failed (1)[/img]

Nah, you just suck at Black Ops. :p:

Wildean 07-01-2013 12:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
This is a representative sample of the results I get.

[IMG]http://www.thinkbroadband.com/ping/s...05-01-2013.png[/IMG]


The green blocks correspond exactly with the times I've been running uTorrent - not even downloading and upload speeds strictly limited, except between about 0130 and 1000 when I forgot to restart the program.

Without uTorrent, I get the following speeds:

https://www.cableforum.co.uk/images/...2013/01/61.png


If I restart uTorrent, after only a few minutes, I get:

https://www.cableforum.co.uk/images/...2013/01/62.png

I'm on the 100Mb service,

Do these results seem reasonable?

Qtx 07-01-2013 12:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Wildean (Post 35520428)

Do these results seem reasonable?

No speed tests or ping results taken while torrents are running would be considered reliable or an indicator of anything useful. If you want more speed for non-torrent stuff then you need to limit connections or speed in your torrent client.

cnewton2k 07-01-2013 12:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
https://www.cableforum.co.uk/images/...2013/01/60.png

Can someone tell me what this means and if is is bad!!!

Chrysalis 07-01-2013 13:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
it means after 11pm something good happened and you had a huge improvement on your service,

Efour 08-01-2013 00:13

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...08-01-2013.png

Been bumped (early) to 60mbit

End of January is when its official, i hope there is at least another 2 up stream channels: this is garbage again.

VM fail so hard when it comes to upgrade time and having any kind of usable for games service.

BeerCanSandwich 08-01-2013 00:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35520361)
it could be lower if my routing was direct to london, many people dont understand latency is dependent on distance and assume every location has a direct path to london, not the case.

BT's WBC has no node in my city I either go via peterborough (my shortest route) or via birmingham. Both require going north before south.

Haha, of course it would be a lot lower if it was direct to london, my point was you should see 2ms lower regardless of routing given where you are in the country, if not for the weirdness.
It might well fix itself one day and untill then it's not impacting you like you say.

I don't think there is any need to show how bad VM are, it's all already there to see and is what happens when you don't invest sufficiently. Branson does the same with his F1 team, selling most of it off and relying solely on CFD so he doesn't have to splash out on a wind tunnel. As a result their still at the back of the grid and scored no points last season.

Chrysalis 08-01-2013 07:36

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by BeerCanSandwich (Post 35520678)
Haha, of course it would be a lot lower if it was direct to london, my point was you should see 2ms lower regardless of routing given where you are in the country, if not for the weirdness.
It might well fix itself one day and untill then it's not impacting you like you say.

I don't think there is any need to show how bad VM are, it's all already there to see and is what happens when you don't invest sufficiently. Branson does the same with his F1 team, selling most of it off and relying solely on CFD so he doesn't have to splash out on a wind tunnel. As a result their still at the back of the grid and scored no points last season.

someone in glasgow would get lower latency on a direct path to london than someone in reading going to london via manchester.

routing obviously affects latency.

I dont think branson has any significant input on VM's investment decisions, he basically sold his brand name for a royalty payment.

roughbeast 08-01-2013 08:02

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
What are these spikes? They don't look accidental.

http://www.thinkbroadband.com/ping/s...08-01-2013.png

BTW. I'm on 6 bonded down and only one up.

---------- Post added at 08:02 ---------- Previous post was at 07:57 ----------

Quote:

Originally Posted by BeerCanSandwich (Post 35520678)
I don't think there is any need to show how bad VM are, it's all already there to see and is what happens when you don't invest sufficiently. Branson does the same with his F1 team, selling most of it off and relying solely on CFD so he doesn't have to splash out on a wind tunnel. As a result their still at the back of the grid and scored no points last season.

It's the same with Virgin Active gyms; penny-pinching and short cuts on services. Consequence = losing members hand over fist.

Rashboots 08-01-2013 10:53

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
[img]Download Failed (1)[/img]

No idea whats going on with the green bit... jaggedy :-p

Efour 08-01-2013 20:25

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Rashboots (Post 35520724)
http://www.thinkbroadband.com/ping/s...08-01-2013.png

No idea whats going on with the green bit... jaggedy :-p

same as me i guess its more work on another upstream and some balancing happening to take that strain. Seems they fixed it at 4pm today though ! Back to normal for a while.

This has already happened on mine a few times... Guessing it will be finished soon..

thenry 08-01-2013 20:27

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
rebooting sorts out the instability.

Efour 08-01-2013 20:30

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35520947)
rebooting sorts out the instability.

you said that to me once and it did nothing. Ill do it again now to show.

I wish it would work.

Sephiroth 08-01-2013 20:31

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
If Efour & Rashboots (whom we know from last month) had the same TBB efect which cleared at 4 pm it won't have been rebooting the SH that sorted things out.

thenry 08-01-2013 20:31

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Efour (Post 35520948)
you said that to me once and it did nothing. Ill do it again now to show.

I wish it would work.

wait 30seconds to 1minute inbetween off and on.

Efour 08-01-2013 20:38

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
haha ok ill give it 5 mins and come back :) get a nice red line on the graph.

thenry 08-01-2013 21:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
:D :LOL:

---------- Post added at 21:00 ---------- Previous post was at 20:40 ----------

Efour have you checked if your IP has changed?

Efour 08-01-2013 21:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
left it off for 30+ mins dunno if that will get me a new IP -- checked no same IP

thenry 08-01-2013 21:43

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
the monitor you posted doesnt show packet loss for down time suggesting your IP has changed prior to your power down/up just now.

open this

tools.virginmedia.com/

check IP matches the one set to ping

Sephiroth 08-01-2013 21:52

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
What monitor he posted?

thenry 08-01-2013 21:55

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...131bc34298.png

Sephiroth 08-01-2013 22:06

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
But that isn't the one from when he just said he'd rebooted a few minutes ago. What have I misunderstood?

thenry 08-01-2013 22:16

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
did he say that?

Efour 08-01-2013 22:21

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
yeah some confusion here the ip had changed previously (few days +) its still monitoring the old one... Silly me didnt change the monitor.

This might explain a few things... :P Ill give this new one a few hours to fill up.

https://www.cableforum.co.uk/images/...2013/01/54.png

thenry 08-01-2013 22:30

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
enable ping response within your router settings.

Efour 08-01-2013 22:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35520993)
enable ping response within your router settings.

indeed

SnoopZ 08-01-2013 22:38

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sephiroth (Post 35519593)
We are considering Snoopz' almost unique set of TBBs presented in http://www.cableforum.co.uk/board/35...-post3098.html

Because it's somewhat unique and varied in itself, I wouldn't even attempt a guess. Indeed, I didn't!

His data needs to be posted on the VM forum where there is a path for some of us to badger people who might actually be able to say what was happening in Snoopz' area.

It helps if people posting their TBBs also say what's happening to their real stuff, particularly live streaming. Correlation helps to reduce uncertainty. I also ask peops what their upstream is doing, although the slope in one of Snoopz' TBBs is beginning to look like what Rashboots posted in http://www.cableforum.co.uk/board/35...-post3038.html

But we haven't heard from Rashboots (Teesside) as to what it was all about ....

My issue is back to normal again since a modem reboot on Saturday, which appears to have swapped the 2 upstream channels over to 6 & 5 rather than 5 & 6, so i am not sure whether that made any difference. I did reinstall windows when installing an SSD but i wouldn't have thought that would have affected it.

http://www.thinkbroadband.com/ping/s...08-01-2013.png

thenry 08-01-2013 22:40

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Efour (Post 35520998)
indeed

have you enabled ping response? red so far is packet loss due to your equipment being down, ping being blocked or IP incorrectly set

Meekel 08-01-2013 22:41

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
[img]Download Failed (1)[/img]

Random question - How often would the IP change of a UBR? Or is this just been taken offline?

Efour 08-01-2013 22:48

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Port Scan Detection
IP Flood Detection

Both on... dunno whats going on. That is correct yes ?

thenry 08-01-2013 22:53

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
no. on the advanced settings page scroll all the way down to the bottom and youll see Ping, click on it then enable ping response then apply.

what have you been doing if ping response has been disabled. how did you manage to set up the previous monitor?

Efour 08-01-2013 23:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Had a tech guy here on the 4th installing a Tivo box and he did say he had fiddled with the hub too. No idea if anything was changed.

Thanks its on now, that confused the hell out of me :) lets hope its actually working now.

thenry 08-01-2013 23:04

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Hub change?

Sephiroth 08-01-2013 23:19

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Meekel (Post 35521003)
http://www.thinkbroadband.com/ping/s...08-01-2013.png

Random question - How often would the IP change of a UBR? Or is this just been taken offline?

This happened to me when my upgrade suddenlyhappenned. Had to create a new TBB monitor.

Foo Fighter 09-01-2013 22:18

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Foo Fighter (Post 35519552)

Its getting worse but they have reduced my bill to £5 a month for 60mb till its sorted out with a eta of March!! with a cat c re-segmentation. dont totally understand it but they are adding a extra fibre cable somewere?

http://www.thinkbroadband.com/ping/s...09-01-2013.png

:shocked:

Sephiroth 09-01-2013 23:09

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
A Cat C resegmentation is good news if you can wait. They split a network segment at least into two at the local optical node. They add fibre for the downstream and upstream and then jiggle it all about at the head end by adding line cards. They usually add a couple of powered street cabinets and all this requires planning permission and civil works.

Hope that answers your question.

jempalmer 09-01-2013 23:21

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
This is ours since the U/S bonding:

http://www.thinkbroadband.com/ping/s...09-01-2013.png

thenry 09-01-2013 23:26

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
ALOT better than before Jem :D

thenry 10-01-2013 14:31

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
spoke too soon its seems. what happened from around 11:30pm

babis3g 10-01-2013 16:08

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
it seems was its own use?this time of the night can not be so much traffic

thenry 10-01-2013 16:21

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
stability.. again!

http://www.thinkbroadband.com/ping/s...10-01-2013.png

qasdfdsaq 10-01-2013 16:34

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Big red line of stability?

thenry 10-01-2013 16:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
minimum latency was starting to rise again prior to the reboot

Sephiroth 10-01-2013 16:44

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35521582)
minimum latency was starting to rise again prior to the reboot

Looking at that graph, it looks like nits are being picked!

thenry 10-01-2013 16:48

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
yeah because it has to become incredibly shot for it to be logical to you.

joeron 10-01-2013 23:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
this is mine started been a pain again, been told its over-utilisation, fix date they give me was mid-January



http://www.thinkbroadband.com/ping/s...10-01-2013.png

Meekel 11-01-2013 01:34

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Ugh, what's going on tonight then..

http://www.thinkbroadband.com/ping/s...11-01-2013.png

Seen quite a few blips across the country.

EDIT: Seen a few cores have 100% packet loss, so I'm guessing the higher load across the others cores due to this would have increased the latency? (I'm learning here so if anyone knows it would be nice ^_^)

babis3g 11-01-2013 02:22

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
same here ... i think thats it & done for tonight
[img]Download Failed (1)[/img]

ileikcaek 11-01-2013 06:21

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I thought it was just me, but always check this thread... seems not!

http://www.thinkbroadband.com/ping/s...11-01-2013.png

Sephiroth 11-01-2013 08:53

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Nor just me either.

http://www.thinkbroadband.com/ping/s...11-01-2013.png

Kushan 11-01-2013 09:04

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yup, same here -

http://www.thinkbroadband.com/ping/s...11-01-2013.png

Plus a lovely bit of downtime at about 6ish. Probably me just downloading crap, though.

qasdfdsaq 11-01-2013 12:06

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Probably a routing configuration at NCUK/TBB. Nothing to do with VM.

Meekel 11-01-2013 12:08

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35521902)
Probably a routing configuration at NCUK/TBB. Nothing to do with VM.

Normally I would agree with what you say, however at the two blips, Twitter went crazy with people complaining. On top of that, everyone I was playing with on Xbox Live at the time got kicked off if they were on VM.

qasdfdsaq 11-01-2013 12:42

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Well I said probably. As it affected several different ISPs in several different countries, it certainly isn't a VM issue. Nothwithstanding the fact there could easily have been multiple isolated issues occurring on the same night and what you're seeing is an entirely different problem to what I'm seeing.

babis3g 11-01-2013 18:24

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by babis3g (Post 35521821)
same here ... i think thats it & done for tonight
http://www.thinkbroadband.com/ping/s...11-01-2013.png

Wondering what they are fixing for 4 hrs...at servise status is not any issue with broadband
Going work now so may find out later...maybe a nice suprise :)

babis3g 12-01-2013 00:59

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
back now & nothing happened,same upstream (not bonded yet) same downstream,same power levels and snr
perhaps was a local problem
No complains ;) mistakes or problems always happens with every isp ;)

dwarven 13-01-2013 20:03

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Lovely :( And Im not even doing anything online, just checked emails whilst watching the NFL on SKY.

[img]Download Failed (1)[/img]

So much for my 60mb upgrade

https://www.cableforum.co.uk/images/...2013/01/36.png

Qtx 13-01-2013 22:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Could be worse Dwarven, could live near my area

[img]Download Failed (1)[/img]

dwarven 13-01-2013 22:10

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Qtx (Post 35522801)
Could be worse Dwarven, could live near my area

http://www.thinkbroadband.com/ping/s...12-01-2013.png

Ouch!!

Qtx 13-01-2013 22:15

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by dwarven (Post 35522803)
Ouch!!

Luckily not mine either, got rid of Virgin a month or so ago after many months of packetloss. Seems everyone in the area is still having problems going by that graph and others I have seen.

Chrysalis 14-01-2013 06:34

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
QTX you stole my limelight :(

here is mine not quite as bad as yours but sitll nasty, for yesterday.

http://www.thinkbroadband.com/ping/s...13-01-2013.png

Qtx 14-01-2013 11:33

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35522851)

here is mine not quite as bad as yours but sitll nasty, for yesterday.

Apart from the packetloss I would say yours was much worse simply due to the minimum latency. That is a HUGE hump!

qasdfdsaq 14-01-2013 12:44

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yeah but packet loss is worse. An average latency of 50-150ms is normal on 3G and still perfectly usable.

Qtx 14-01-2013 12:58

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35522949)
Yeah but packet loss is worse. An average latency of 50-150ms is normal on 3G and still perfectly usable.

Well yeah, but neither are good for gaming online and I would suspect there would also be issues with streaming, voip on all the virgin connections shown above.

What amazed me was about 2 years ago someone in the CEO office at virgin trying to tell me that 15% packet loss was a perfectly acceptable amount for a home connection.

qasdfdsaq 14-01-2013 13:15

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I was actually quite able to game online, even FPS games that didn't have lag compensation on a ~60ms 3G line. It's inconsistency that's the problem.

Qtx 14-01-2013 13:28

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35522984)
I was actually quite able to game online, even FPS games that didn't have lag compensation on a ~60ms 3G line. It's inconsistency that's the problem.

That surprises me for 3g! Will have to try that out now you mentioned it :)

Out of interest was it xbox gaming? Seems different games and platforms deal with latency in different ways. Virgins jitter caused a lot of warping in some games fps like QuakeLive but I only had experience of some PC titles.

Foo Fighter 14-01-2013 17:45

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
After a few weeks of having a terrible connection like the ones just posted. At midnight last night my modem when down lost sync then came back up with 2 upstream channels :D

Finnally

http://www.thinkbroadband.com/ping/s...14-01-2013.png

qasdfdsaq 14-01-2013 18:17

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
No, it was PC gaming. Team Fortress 2. Recent (well, 2009?) OFCOM tests showed 3G had a lower average jitter than VM. Latency around my area has always been good - we were, at the time, always the first area for new tech to be rolled out, and often I get lower pings to London servers on 3G in Edinburgh than I do in central London.

With 4G I suspect latency will become on-par with VM "fibre optic" meaning mobile gaming may become indistinguishable.

Qtx 14-01-2013 19:22

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35523123)
No, it was PC gaming. Team Fortress 2. Recent (well, 2009?) OFCOM tests showed 3G had a lower average jitter than VM. Latency around my area has always been good - we were, at the time, always the first area for new tech to be rolled out, and often I get lower pings to London servers on 3G in Edinburgh than I do in central London.

With 4G I suspect latency will become on-par with VM "fibre optic" meaning mobile gaming may become indistinguishable.

That wouldn't surprise me when it comes to VM and jitter lol.

Also have a feeling that more speed with mean more latency issues with 4G too.

qasdfdsaq 14-01-2013 20:30

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
4G will be far lower latency than 3G.


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