Re: Major TiVo Update
 

It stopped happening soon after I posted. I'd read about other people having this problem, but it had never happened to me before.

Response times are better now, too. :)

Re: Major TiVo Update
 

Some people have initially reported this, but give it time ;)

Could you let us know if this is maintained or if it starts to slow down please?

Re: Major TiVo Update
 

Took 5 attempts to change a padding setting in Planned Recordings, last night. First 4 times, I get spinning circle for 2 minutes only for it not to have updated. Fifth time eventually worked and I finally got the message about the schedule being updated after a few minutes. Bit like deleting recordings, often have to try 2 or more times. Tried to watch F1 on Sky mix today but the old lip sync problem was too bad so watched on free box which I always use as back up to unreliable Tivo and no need to mess with padding as it obviously has "accurate recording".

Re: Major TiVo Update
 

Have you actually reported these issues to VM? You should be getting a refund until they sort this out. Maybe you should speak to the CEO's Office.

Re: Major TiVo Update
 

It's ----------- so ----------- slow ....

Re: Major TiVo Update
 

Mine was working ok till the update, how the hell can an update make a box worse ffs!

Re: Major TiVo Update
 

Only way to sort it is to do a full clear and delete everything

Re: Major TiVo Update
 

That would be a very drastic and last ditch move.

From time to time, my Tivo makes that horrible clicking sound indicating that the hard drive is on its way out. Just re-setting the box seems to clear it and the noise doesn't come back for a few months. I think you should try that before deleting all your recordings.

Re: Major TiVo Update
 

I've been sent out to slow tivos and all I can do is swap it out. So rather than wasting your time with a technician to "have a closer look" may as well reset the box as the recordings are going to get lost anyway

Re: Major TiVo Update
 

..and surely the technician should carry out the full reset before swapping out the box?

Re: Major TiVo Update
 

Technicians only get 31mins a job, there is no time to try and see if a reset works

Re: Major TiVo Update
 

Do you explain they are losing recordings and settings for nothing? Do you report back to VM that it isn't fit for purpose?

Re: Major TiVo Update
 

Something similar also happened to me last night. I tried to set a Series Link, it took ages of spinning circle and still didn't do it.

I thought I would try later on, but couldn't. It kept retrying itself until it worked, leaving me unable to use the box for ages. I used the time to put some rubbish out!

Also, it has started crashing either the home screen or the box completely on occasions.

It's pathetic beyond a joke.

Re: Major TiVo Update
 

[QUOTE=veeemmm;35856510]The call handler should advise the customer that if I visit there is a probability they will loose their recordings. If you feel the Tivo is not fit for purpose you do have a price increase coming soon so you can renegotiate a different package or try another provider

Re: Major TiVo Update
 

We only received the update this weekend. Tivo was always slow for me but now it is even worse for virtually every click of a button to move between functions.

Contract is up next month. So based on this disaster and the November price rise - I will be off even if I have to drop down on broadband speed.