Re: Superhub Firmware Beta Test
 

The launch of 100Mbit and the SuperHub onto 50Mbit happened at the same time in December

All new products are trialled before launch, the SuperHub was no different

Re: Superhub Firmware Beta Test
 

In the case of the superhub surely you mean LUNCH. :D

Re: Superhub Firmware Beta Test
 

Now I got to say you executed that pretty darn well :D

Re: Superhub Firmware Beta Test
 

That probably explains the farce that has become of the firmware updates or should I say lack of :)

Re: Superhub Firmware Beta Test
 

Tbh I dont understand how VM can expect anyone to take them seriously anymore when they have made such a massive cockup. If a manufacturer did this such as D-link and you had purchased the hub, they would have either recalled all the products, discontinued them or risk the company going down the pan. How can you expect somebody to buy a product (yes I l know it is free) and then download updates for months on end to get it half work properly? BT must be laughing their asses off.

Re: Superhub Firmware Beta Test
 

I doubt they are. The BT HomeHub 3.0 has problems too. Maybe not as bad but port forwarding is a known problem on that hub and similarly the fix is not very forthcoming.

Re: Superhub Firmware Beta Test
 

Thanks for the confirmation.

Re: Superhub Firmware Beta Test
 

Anyone noticed how many views this thread has? 28000 right now, I don't know how much VM saved by bodging this but it can't be worth it considering the amount of customer dissatisfaction, mine was crashing every three days and after years of trouble-free Tomato+Linksys+SACM usage it was quite difficult to take, if it wasn't possible to link the hub to my router again and disable pretty much everything but the modem I'd have been forced to jump to BT just to have some kind of stability. Whoever was responsible for this deployment should be sacked.

Re: Superhub Firmware Beta Test
 

Completely agree dude, I don't know how they are managing to keep their chin up atm and put a positive spin on things everytime they botch a firmware release

Re: Superhub Firmware Beta Test
 

Unless this gets rolled out on Monday, they will have technically missed yet another deadline. How many are we up to now? Must be at least 4.

This better be something special after all the delays.

Re: Superhub Firmware Beta Test
 

Perhaps UK ISPs in general need to suck it up and stop making crappy proprietary devices then. They need to remember they're in the business of leasing lines and providing a service and that it is not their job to be interfering with modem and router production, something they really don't know that much about. Leave it to the professionals!

At this point I consider the superhub a complete loss, an abject failure. Even if it is somehow completely turned around (highly unlikely) it's too little, too late.

Re: Superhub Firmware Beta Test
 

I thought Netgear manufactured the Superhub ?

Re: Superhub Firmware Beta Test
 

Correct, it's a mildly modified Netgear CG3100D.

Re: Superhub Firmware Beta Test
 

Well thats another deadline they have missed, wonder how long they will take to tell us about the next delay.

Re: Superhub Firmware Beta Test
 

Correct; at the behest of VM, a modified version of one of their regular products with problematic custom firmware. IMO that counts as a VM proprietary device, since it wouldn't have been made without their input.