Re: Think Broadband Ping Monitor Results (POST YOURS)
 

They changed some routing stuff 3 or 4 days ago after seeing something wrong with the traffic going across the Croydon core network. Seems that caused some areas to get a lower minimum latency while others saw it increase the same amount.

While they was fiddling I had a brilliant connection for 2 hours, 14ms with 1 jitter. Considering I have had high latency, serious jitter and packetloss for 6 months it was unusual. Then they changed it again and I got massive jitter off peak too, much worse than it usually is.

Im sure they did some core routing changes in multiple places which is affecting many peeps in different ways.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'm going to resist the temptation to make quips asking if this is the new STM in action.....

http://www.thinkbroadband.com/ping/s...09-12-2012.png

No TV either (again) :shocked:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Consistently excellent since last week's minor evening bump.

http://www.pingtest.net/result/73615209.png


http://www.thinkbroadband.com/ping/s...09-12-2012.png

https://www.cableforum.co.uk/images/...2012/12/52.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It use to be similar to yours...
Now is going bad again (jitter tested between 6-7pm with r37)
http://www.thinkbroadband.com/ping/s...09-12-2012.png
http://www.pingtest.net/result/73633175.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

^ Ditto on that, mine was good for ages then the other day BAM! Now it's all over the place with a slightly higher minimum (green) latency than ever before. No idea what happened but it's annoying.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Try a reboot fixed mine recently, not sure whats going on now.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

oh believe me when I say I tried everything! :rofl: I have a thread on it.

after a weekend of pretty messy graphs it seems to have stabilized today after a spike just after midnight last night. gonna have to keep an eye on it though! I hadn't seen the graph so bad in a while as the past few days.

http://www.thinkbroadband.com/ping/s...10-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

All OK for me in Teesside! :)
http://www.thinkbroadband.com/ping/s...10-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Looks like my SH rebooted itself today. Gave me a new IP address as well.

Ohh, and moved to SGYL32 from 33 and got another downstream channel. Maybe coinciding with the work that was to be finished on the 12th.

Live graph below:

https://www.cableforum.co.uk/images/...2012/12/48.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Looking like the best full day I have had in a long time.

https://www.cableforum.co.uk/images/...2012/12/37.png

Pingtest backs it up too, can't remember the last time jitter was this low:

http://www.pingtest.net/result/73859402.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Here is mine, been similar each night for over a month now, was suppossed to be fixed on the 12th December but as you can see it hasn't :(
http://www.thinkbroadband.com/ping/s...14-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

A change was made to the 2 CMTS supplying our area.

2am a change in latency alot higher on the CMTS`S

My Broadband Ping

http://www.thinkbroadband.com/ping/s...3-12-2012.html

If you look back to the 13th you will see the switch.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

[img]Download Failed (1)[/img]

Something funky going on in Teesside yesterday!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

its going on everywhere. i think VMs route work may of caused it. a simple re-sync sorts it out.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Not here.

http://www.thinkbroadband.com/ping/s...15-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Or here.

http://www.thinkbroadband.com/ping/s...15-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

times, dates differ Seph. mine played up a few weeks ago. prior and after that i did notice a few monitors show up a cockup. i noticed all of this has come about after VMs announced route work. could they not have flicked the switch off and on for each area after the work was completed or isnt this linked or wasnt anticipated ?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Could you post this in yourt other thread please, together with your Down/Up power levels. I'd like to see if the channels have changed.

The TBB looks like up to 21:00 yesterday you were enjoyying something like your original issue. Note the minimum latency slope.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Nothing attached to this VM hub at all, even wireless is turned off

http://www.thinkbroadband.com/ping/s...15-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

turn it off and on.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Do you work in the offshore callcentre? Is that you Raj? :D

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

no its Harry. My VM tech name :p: i only said that to test for a new upstream channel :mad:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

:LOL:

Unfortunately power cycling the vmdg280 won't do much in this case. Major issues where I am which have fix dates of April 2013, hence why I have been angry with virgin and got sky installed yesterday.

Should have had the VM line cut off yesterday but they insisted on keeping it connected for another 2 weeks. Won't be using it but keeping an eye on the graphs for a while.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

i think kwik downloaded/uploaded the world while waiting for the cut off day :LOL: cant remember the link sorry.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine has gone terrible tonight, so much for upgrades to enable speed doubling and 120Mb!

http://www.thinkbroadband.com/ping/s...15-12-2012.png

Struggling to get the full speed and before the last reboot I was getting 3.1Mb upload! :mad:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

are you waiting between off and on?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Of course, but the restarts are mostly for trying to get R37 anyway, there's plenty of people that still don't have it when it was supposed to be available for everyone yesterday.

It's just a case of swings and roundabouts, it can be fine for months then the performance gets choppy, they fix it then it's fine for a while again. Thankfully things aren't as bad as three months ago when we were getting a lot of dropouts due to a whacked amplifier that they replaced.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Here is mine been rubbish since 10am this morning :(

http://www.thinkbroadband.com/ping/s...15-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hello, new here

here is my tbb graph for today its been a mess tryed a power cycle but didnt seem to help

http://www.thinkbroadband.com/ping/s...15-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

WTF is this?

http://www.thinkbroadband.com/ping/s...15-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Fairly typical a week or so ago...

http://www.thinkbroadband.com/ping/s...10-12-2012.png

Tuesday...

http://www.thinkbroadband.com/ping/s...12-12-2012.png
6pm was the modem being rebooted and taking a while to come back on.

Yesterday...

http://www.thinkbroadband.com/ping/s...15-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...16-12-2012.png

:shocked:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yet another day of poor Internet speed and pixelated TV.

The number of complete outages over the past couple of weeks has been very annoying too.


http://www.thinkbroadband.com/ping/s...16-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Best day on record for me today

http://www.thinkbroadband.com/ping/s...16-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The number of Downstream Channels has reduced to one, so something is afoot (again) here in this part of Crawley!

http://www.thinkbroadband.com/ping/s...17-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I can on;ly get full red on mine what might i have set wrong?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

@ Chienmort Have you been into advanced settings on your superhub and ticked Wan Ping Respond (respond to ICMP echo requests )if you haven't you will just get all red.
@buckleb I have been having a very similar problem as you, and have just had a tech out who confirmed what Sephiroth had already said "that the problem was down to noise on the system" apparently on the Wirral they have been doing all sorts of upgrades and in doing so have introduced a load of noise on the line. Mine has improved since yesterday although it's still not 100% ok but now I have a ticket number and a completion date (hopefully). Maybe yours is something similar.

Dave

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

BLEH

http://www.thinkbroadband.com/ping/s...18-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

First time seeing one like yours Rahroots. What would cause minimum latency to rise in that way?

Could ski down that lol

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

We saw it a few days ago. A reboot fixed it.

I'd do some traceroutes personally.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Stopped checking this thread so much as all the yellow hurt my eyes :p:

No expertise with the technology but the patterns make a few words spring to mind, wave, collision, amplification. Probably random tired thoughts which will get laughed at no doubt :D

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...18-12-2012.png

One of the best days I've seen in some time now.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

This is mine since R37 and a change of channel numbers. Now on 7 D/S, was 6. Rebooted the Shub to be sure that is wasn't an anomaly.

http://www.thinkbroadband.com/ping/s...19-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

no more isusses :woot:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

maybe weekend and Xmas time when all kids may be on line

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well I'd post loads of green but it gets pretty boring seeing the same flat line over and over again day in day out...

[img]Download Failed (1)[/img]
[img]Download Failed (1)[/img]
[img]Download Failed (1)[/img]
[img]Download Failed (1)[/img]
[img]Download Failed (1)[/img]
[img]Download Failed (1)[/img]
[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

tbb gets boring fast on proper isp's.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Something with much less green but bigger spikes :)
Talk Talk ADSL
http://www.thinkbroadband.com/ping/s...20-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yeah the green is a combination of being a long way away and interleaving to make my line go faster.

Yours just has go faster stripes on it and no real speed :-P

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...20-12-2012.png

http://www.thinkbroadband.com/ping/s...20-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

This is probably the best I've seen it:

http://www.thinkbroadband.com/ping/s...20-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Looks like mine finally got cut off last night:

http://www.thinkbroadband.com/ping/s...20-12-2012.png

Had nothing attached to it for a week due to moving everything across to this:

http://www.thinkbroadband.com/ping/s...20-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

did VM tell you they would collect or send out a return box for the equipment?

if not > http://www.collectplus.co.uk/virgin

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I will do this but keep the dir615, that is good kit at least, and maybe keep the vmng300 for an ornament.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Already sold all the equipment to cloners in your area :jk:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The VMNG300 isn't yours to keep.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I would keep it if someone said that to me :angel:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine is.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I will now keep it to annoy you :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

New IP address again today.. Wonder what this will bring!

https://www.cableforum.co.uk/images/local/2012/12/8.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

20-12-2012
http://www.thinkbroadband.com/ping/s...20-12-2012.png

21-12-2012
http://www.thinkbroadband.com/ping/s...21-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

There is something going on with mine at the moment!
[img]Download Failed (1)[/img]

My usual connection graph.
http://www.thinkbroadband.com/ping/s...18-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It's been going on with a lot of people

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

rebooted here for stability again...

http://www.thinkbroadband.com/ping/s...23-12-2012.png

gateways fine

http://www.thinkbroadband.com/ping/s...23-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I can't do anything about mine for another week as not home.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Not rebooted and still perfectly stable...

https://www.cableforum.co.uk/images/local/2013/01/2.png

---------- Post added at 17:20 ---------- Previous post was at 17:19 ----------

Does the Pooperhub not let you reboot it remotely?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hammered my connection last night from 21:00'ish to 23:30 with a 44gb torrent download. (stress testing and nothing to do with Hugo 3D ;))

Seems the Sky box had downloaded some goodies for me to watch too as everything else was switched off after midnight. Seems weird now using my own graphs as an indication of something good happening, rather than showing faults :P

http://www.thinkbroadband.com/ping/s...23-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Adsl is not doing bad either apart the long spikes with fast path
http://www.thinkbroadband.com/ping/s...23-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hammered mine too with a 80GB upload (and three sporadic 20GB downloads). Spot the difference?

No?

That's QoS working for ya ;)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Do you have QoS enabled on your router? It would be good to know if your router is prioritising traffic as well as your isp. Also fess up if you give icmp echo packets the highest priority ;)

Thought you would get a bit more yellow than that, even with your incredibly high minimum latency.

Keep in mind I stuck with 40/10 XD

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...24-12-2012.png

hmmm. Merry Christmas!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

again. wheres your NAS. and power down, up as you know to regain some form of stability.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Nah - you could be doing that for the rest of your life!

If I recall correctly overnight everything but the NAS is off. I forget - when the NAS is off, does the minimum latency on TBB drop to around 20?

If not then it's external; if it is, then someone needs to investigate this at a deep level - not resolvable in forum exchanges. Wireshark's been mentioned - in "promiscuous mode" I would add! That needs a brainio in Teesdie!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mines still terrible and previously had a very good VM connection after the 2nd US was added.

Shame i can't try rebooting the SH until Sunday when i am home from Christmas break!

http://www.thinkbroadband.com/ping/s...24-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Not bad for busy London area at Xmas day(red long spike is updating the draytek)
http://www.thinkbroadband.com/ping/s...25-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

complete opposite for me, net dropped out at 9:30pm for 10 minutes and was not getting any up/down channels at all, it come back working fine then again at 10:10pm it went down and come back up with only one down and one up channel, I rebooted it, it then come back with me only able to get 1.5Mbps down, 11.4Mbps up. rebooted it again and it's back to almost 127 down 11.4 up again! No idea what's going on there! :/

http://www.thinkbroadband.com/ping/s...26-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

All My Downstream Power Levels are very high but the internet connection is very good ?. Just to add i have had 2 outage lasting from 2 to 5 mins you can see this on http://www.thinkbroadband.com/ping/s...1bc624d80.html

http://speedtest.net/result/2396687064.png

Attachment 24083

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Just had one more outage but looks like my Power Levels are back to normal:confused:

http://www.speedtest.net/result/2396732026.png

Attachment 24084

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Same happened to me
Before they added 6 down channels had power levels +2.Cut of for some time & came back to -3,-5 db. so now hoping for one reboot of VM like yours to bring it back to normal

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...27-12-2012.png

Been like this since Chrimbo Eve.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Things are back to normal now i am home from Christmas break and am able to reboot the Superhub!

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Not quite...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I've always wondered if this was an issue or not?

My Broadband Ping

My connection feels solid enough and always has done so I'm not too bothered and I've definitely seen worse on here.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My connection has really taken a nose dive ever since they doubled the speeds, I am guessing they did not bother with any capacity upgrades for it as nothing changed for months well before the upgrade until now.
This is all with fairly light use.

[img]Download Failed (1)[/img]
[img]Download Failed (1)[/img]

This was what it used to look like not even a month ago.

[img]Download Failed (1)[/img]

Those bouts of high max latency then low max latency are normal for the vmng300.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...31-12-2012.png

good bye 2012 its been a crap year... just hope they do something about the upstream in '13 that lasts for more than a week or 2

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Happy New Year Virginity Media :hugs:
This New Year looks promising here
http://www.thinkbroadband.com/ping/s...01-01-2013.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I seem to have this problem again, after a reset it goes back to normal for a few days then the minimum latency creeps up strangely and then often i get the large yellow spikes.

Not really sure what to make of it and haven't done any tests to see how it is affecting my connection.

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

something happened about 9:30 and yellow changed to a thick straight height line
About 4 i change upstream...lower jitter for little time but same result
http://www.thinkbroadband.com/ping/s...03-01-2013.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Going by the amount of blue in the graph, it looks fairly stable. Many other virgin customers would drool at the consistency you have :rofl: Do you actually notice any bad effects from that connection?

Seems there was a bit of high utilisation on my line last night:

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

That amount of yellow is relatively normal/low on VM. Given the level of the blue, no more than 1 in 20 packets are actually hitting that latency.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine seems stable now since i managed to change 1 of the 2 upstream channels from 4 to 5.

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

helpforum.sky.com/t5/Sky-Fibre-Broadband/WHAT-IS-GOING-ON-WITH-THE-FIBRE-NETWORK-TONIGHT/m-p/839288/highlight/true#M7898

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Nice. Congestion problems at Christmas, fixed in two weeks. Makes a change from you-know-who...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Never before have I witnessed such desperation in a post XD

Yeah, that exchange was noticed and the fix is due Monday. Would love to see the percent of vm's over utilisation issues which take 2+ weeks to resolve as im betting it is 95% of them or something similarly silly :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

wasnt my linkage ;)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Thanks ... Fair enough ... connection is fine ;)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Looks like changing the channel didn't cure my problem.

My problem is that the minimum latency creeps up on a slope after several hours and then the maximum latency gets unstable, has anyone seen this before, do you think it is a fault with my modem or a general fault in my area?

Below is an example of where my above link is heading in a day or so.

http://www.thinkbroadband.com/ping/s...31-12-2012.png

http://www.thinkbroadband.com/ping/s...29-12-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

nationwide problem on VM Snoopz

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I haven't seen it on anyone else's graph though, but i hope you're right. :)