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Re: TiVo
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Re: TiVo
I feel all the effort of paying for services did not pay off in ANY WAY:
I have done loads for Virgin Media... 1.) Upgraded to XL from the cable and wireless days when it was called family pack 2.) payed for a multiroom box (not V+) 3.) Payed for 10MB broadband and Phone service 4.) Got 2 V+ boxes at £150 each - So I payed £300 for the two. 5) Got one replaced twice because they were full of bugs. 6) Upgraded to Sky Sports package (complete) from late 2007 :eeek: 7)Recently upgraded for 2 HD channels from Sky Sports premium at £7 per box.. Just got it on one. And after all of this they want me to pay another £149 + £40 install + £3 per month FOR TWO BOXES AT £298 for the 2 boxes I need (upstairs and downstairs) +£80 install and £6 per month + cost of multiroom of the additional box on top of that. :( Blimey Virgin Media you really do know how to treat your customers. I dont get how you can offer some people free TiVOs or free V+ boxes when there are other customers who struggle to keep paying these payments and still have to fork out full price. I mean congratulations to who ever gets a free TiVO because Im not saying you dont deserve it you probably do but I think its wrong. The first thing my mate told me when I mensioned some people getting free TiVO and others not is..... FAVOURITISM. - I couldnt respond to that because it got me thinking if Virgin Media really do care about ALL of its customers. And I for one dont feel cared for by Virgin Media. |
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We don't know that it will be 3 pounds per box, though it wouldn't surpise me if it was (sky type pricing rubbing off on VM). I have absolutely no problem with some people getting it free as part of the various raffles; I think it's a good idea. But if you don't win a raffle, we should all pay the same price ----- including S1 owners unless TIVO are footing the bill for any extra discount they get. |
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That would then have released outbound call capacity (from not calling raffle winners). They might also then have been able to call and satisfy the demand from TiVo series 1 users that have been missed and will soon not have a service. They would then have also been able to concentrate on people who *want* the service rather than only taking it because it is free. It would also have saved the promotional cost (production, printing and distribution) of doing the "001" ticket mailout. If they were interested in picking a sample of users they could have used the demographics of the users installed so far and then picked and chosen from the pre-reg list to get the representative sample they needed. This approach may well have engendered more support from the existing customer base rather than causing the unsettling that has been openly acknowledged by Virgin. If anyone from Virgin wants to take this further I am experienced with selecting representative samples, call out campaigns and a little on logistics as well. ;) Or you could call me and offer me TiVo, there's some money in it for you too. |
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Hopefully I'll be otherwise occupied soon (hint). |
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Re: TiVo
Guys,
This may have already been answered but I can't be bothered to trawl through 300 pages of thread but seen the following artticle on the VMHD website - http://vmhd.blogspot.com/2011/03/500...n-its-way.html Are any VM staff members able to confirm or deny whether this is true as this box at a price of £49 plus installation would be a massive seller compared to the 1TB box at £100 more. Cheers |
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