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-   -   120M : Virgin Media 150Mb Coming 2014 (https://www.cableforum.uk/board/showthread.php?t=33695731)

roughbeast 28-02-2014 11:03

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by BenMcr (Post 35676313)
Or I'd expect, an existing customer upgrading to a Collection that includes the new speeds.

Surely that would only be in upgraded areas. Which are they?

warrenb 28-02-2014 12:08

Re: Virgin Media 150Mb Coming 2014
 
Seems my profile has been upgraded today as well. Can't check as not directly connected to the SH2.

BenMcr 28-02-2014 12:28

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by roughbeast (Post 35676323)
Surely that would only be in upgraded areas. Which are they?

Nope, should be everywhere.

Mythica 28-02-2014 13:11

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by BenMcr (Post 35676346)
Nope, should be everywhere.

So as from today, new customers and customers upgrading can get the increase?

Yet I have to wait till June/August? How is this even fair?

Kabaal 28-02-2014 13:28

Re: Virgin Media 150Mb Coming 2014
 
You can call up and get it done now. I just called them and she could have done it there and then but it would have meant being re-contracted, whereas if you wait for it to be done automatically it doesn't.

The button to "order now" on the MyVirginMedia page doesn't mention a contract, i forgot to ask her about that part.

trickytree 28-02-2014 14:18

Re: Virgin Media 150Mb Coming 2014
 
My original date not long ago was between March 2014 and March 2014.

Now I get the email and click through and it has changed to April 2014 and June 2014.
My contract expires in May so I am going to re-evaluate everything now Infinity has arrived. I know they not be as quick as I get with Virgin but to be honest the 120Mb I am on now is faster than I need really it's just it's part of the package and if I start trying to lower it the price actually goes up!

GrumpyBugger 28-02-2014 14:25

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by Kabaal (Post 35676368)
You can call up and get it done now. I just called them and she could have done it there and then but it would have meant being re-contracted, whereas if you wait for it to be done automatically it doesn't.

The button to "order now" on the MyVirginMedia page doesn't mention a contract, i forgot to ask her about that part.

This is not true.

I am currently on 120Mbit and rang to ask for the upgrade and i have been told no as it is not available in your area yet.

RobboEdin 28-02-2014 14:27

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by Kabaal (Post 35676368)
You can call up and get it done now. I just called them and she could have done it there and then but it would have meant being re-contracted, whereas if you wait for it to be done automatically it doesn't.

The button to "order now" on the MyVirginMedia page doesn't mention a contract, i forgot to ask her about that part.

I've pushed the button and placed the order. Should be complete in 48 hours. No mention of a re-contract.

Mr K 28-02-2014 14:53

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by RobboEdin (Post 35676384)
I've pushed the button and placed the order. Should be complete in 48 hours. No mention of a re-contract.

Think you'll find you've just enterd a new contract - you might be sent the small print in retrospect - good old VM....

mike86 28-02-2014 17:52

Re: Virgin Media 150Mb Coming 2014
 
My area isn't due to be upgraded until August 2014 to January 2015.

I was able to get the upgrade through retentions:

https://www.cableforum.co.uk/images/local/2014/02/3.png

I also agreed to a new 12 month contract, but I believe this was because they also gave me an 18-month loyalty discount of £8.

Osem 28-02-2014 18:22

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by JPAC (Post 35676252)
When did they tell you last year, when they announced the speed increases, that you would get the boost?

Not sure what you mean but we already had a free 'boost' from 10mb to 20mb last year. This is the first we've heard about the new free increase from 20mb to 50mb.

denphone 28-02-2014 18:25

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by Jimmy-J (Post 35676267)
Had the email yesterday saying I'll be upgraded from 120Mb to 152Mb between May and June.

Yes l got one mine and it says between May and July.

Kabaal 28-02-2014 19:30

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by mike86 (Post 35676469)
I also agreed to a new 12 month contract, but I believe this was because they also gave me an 18-month loyalty discount of £8.

Nope, at least from what was told on the phone earlier upgrading you manually to 152mb puts you in a new contract itself.

telfordcable 28-02-2014 19:41

Re: Virgin Media 150Mb Coming 2014
 
I am back to virgin media cable and virgin media had offering me a new deal of just £23.50 for first six months then remaining 6 months of £28.50 thereafter. My discount loyalty of £9 off will stay on my account for 18 months. They also agree to give me 152/12 service straight away with 12 months contract. :D:p:

https://www.cableforum.co.uk/images/local/2014/02/2.jpg

https://www.cableforum.co.uk/images/local/2014/02/1.png

[img]Download Failed (1)[/img]

Mr Banana 28-02-2014 20:05

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by telfordcable (Post 35676524)
I am back to virgin media cable and virgin media had offering me a new deal of just £23.50 for first six months then remaining 6 months of £28.50 thereafter. My discount loyalty of £9 off will stay on my account for 18 months. They also agree to give me 152/12 service straight away with 12 months contract. :D:p:

https://www.cableforum.co.uk/images/local/2014/02/2.jpg

https://www.cableforum.co.uk/images/local/2014/02/1.png

http://s5.postimg.org/jaklr6147/Virgin_Media.jpg

13 days ago you said

Goodbye, my virgin media had disconnected now. Good riddance. I won't be coming back ever again.

So is this a wind up or are you simply a bullish***er


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