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-   -   Virgin 4Mb to upgrade to 10Mb February - Summer (https://www.cableforum.uk/board/showthread.php?t=33627793)

frogstamper 01-04-2008 13:27
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Quote:
Originally Posted by tubbles (Post 34518865)
Sorry if this has been said before but here goes, If 4mb (10mb) users are capped or STM'ed down to 1mb for four hours then what do the 20-50mb users get capped to? it would not be fair to cap them to such a low speed but on the other hand if they are capped to 10mb then is that a real punishment. I know they pay for the usage and i am totally against STM but if you are capped to ten mb from 50 then it seems to me that it will still eat into the bandwidth being used.
20mb users currently get throttled to 5mb if they download more than 3gb between 4.00pm to 9.00pm, as yet I don't know the proposed stm limits on the new 50mb service, either way for the money they pay for these high speeds I imagine they'd like to use them at peak times, I know I would.

sjdigital 01-04-2008 18:24
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
A question for those who've already been upgraded - does the upgrade in speed happen automatically or does the modem need to be rebooted? And if the latter, how do you know that the upgrade has been applied and that the modem needs the reboot? I'm abroad at the moment and anxious to get the higher upload speeds for my Slingbox (which generally runs at pretty much the current max of 380 kbs) so need to know what my ladies at home need to do, if anything, to get that extra speed.

cleshe 01-04-2008 22:56
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Quote:
Originally Posted by sjdigital (Post 34519071)
A question for those who've already been upgraded - does the upgrade in speed happen automatically or does the modem need to be rebooted? And if the latter, how do you know that the upgrade has been applied and that the modem needs the reboot? I'm abroad at the moment and anxious to get the higher upload speeds for my Slingbox (which generally runs at pretty much the current max of 380 kbs) so need to know what my ladies at home need to do, if anything, to get that extra speed.
The modem needs to be rebooted.Just switch the modem off for a couple of minutes, then switch it back on.Not exactly difficult to do once a day.

m1th 01-04-2008 22:58
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
anyone living in Swansea? Any ideas when the upgrade takes place?

sjdigital 02-04-2008 04:48
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Quote:
Originally Posted by cleshe (Post 34519237)
The modem needs to be rebooted.Just switch the modem off for a couple of minutes, then switch it back on.Not exactly difficult to do once a day.
Thank you. I take it from your last sentence that VM don't notify you that the upgrade has been done?

pfr108 02-04-2008 09:21
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Quote:
Originally Posted by sjdigital (Post 34519304)
Thank you. I take it from your last sentence that VM don't notify you that the upgrade has been done?
I was told by vm cs that they would notify me by email, Is this true for those already upgraded.

cleshe 02-04-2008 09:31
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Quote:
Originally Posted by pfr108 (Post 34519372)
I was told by vm cs that they would notify me by email, Is this true for those already upgraded.
No they don't.

sjdigital 02-04-2008 10:22
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Quote:
Originally Posted by pfr108 (Post 34519372)
I was told by vm cs that they would notify me by email, Is this true for those already upgraded.
Even if this was true, as I have never used my ntl/VM email (and have no idea what it is, and thus how to access it), it wouldn't be much good to me anyway! So it seems that it's a matter of checking from time to time. I guess in my absence I may delegate the task to number 2 daughter who is vaguely technically literate!

whydoIneedatech 02-04-2008 10:45
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Some customers have received notification by post, but I would not hold my breath over all getting a letter, best just rebooting your modem once a week.

Welshchris 02-04-2008 14:31
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Quote:
Originally Posted by m1th (Post 34519239)
anyone living in Swansea? Any ideas when the upgrade takes place?
ive been told 14th April

Zain 02-04-2008 14:46
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
any news on birmingham?

kingwahwah 02-04-2008 14:48
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Keeping an eye on this thread - no word on winnersh (Reading)?

fryster2005 02-04-2008 21:17
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Quote:
Originally Posted by kingwahwah (Post 34519579)
Keeping an eye on this thread - no word on winnersh (Reading)?
I'm in Farnborough, eagerly awaiting too! Was on 20meg for ages until they realised and started to charge me properly for it! Having withdrawal symtoms now!

Albie 04-04-2008 16:42
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Any 'April' people been ugraded yet? :confused:

darkm 04-04-2008 18:37
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
still waiting here in belfast. Experiencing slow speeds though at the minute. Nothing knew there.


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