Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks for that!

Already have 2 TiVo's connected via PowerPlugs(?) so can already watch some content from one on the other, wasn't sure if this facility would be available between TiVo and V6.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yes, you'll just need to connect the old TiVo to your SuperHub if it isn't already.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Will be swapping it with the TiVo in the bedroom before the V6 is installed in the lounge, so should all be good to go.

Do I assume that I can watch anything recorded on the TiVo on the V6 if they are connected?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yes, unless you are recording from At The Races, RTE1 or RTE2. These channels currently don't allow multi-room streaming.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Only those three????

Cool!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

is it possible to watch what i have on my old Tivo box on my V6 box?

if so how do i do it as my V6 box does not see my Tivo box and i use V6 box via Wifi.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

RTE Channels? How? 🤔

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

This works fine as long as your old TiVo is connected to your router via Ethernet.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Move to Northern Ireland!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

What are people paying to get the V6?

Just checked my account and they are wanting an extra £51 a month on top of the £85 I already pay each month.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Ignore that. There is a bug somewhere in the only upgrade system at the moment.

Call in and you should get a proper price to change. If you've already have TiVo it shouldn't really cost any extra per month to swap that to a V6 box.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks Ben, I'll give them a call this week.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

£38 Per month Wih no Sky Movies/Sport with 200mb BB

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Is that on top of what you were already paying? If so it seems rather steep to me.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Will a Northern Irish post code give me access to RTE Channels?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

No. You can't change your postcode on cable, that not how it works.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

£38 Per month Wih no Sky Movies/Sport with 200mb BB - This seems to be the minimum package you need to take to have a V6 included.

For me I had to pay the installation and activation cost. The V6 price is already included in my package now. I'm on VIP which comes with 2 x V6 boxes.

I'd definitely recommend getting multiple V6 boxes. (Unless you already have your Tivo hard-wired into the Superhub) The function to watch programmes from either box (at the same time) is brilliant. There is a lot of space and tuners so the recordings clash should be a thing of the past :D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Does a 2nd Tivo V6 box need its own connection to the Virgin Media network or can it "piggy back" through the connection between the 2 boxes to use the 1st box VM network connection? Just don't want extra cabling being installed if it can be avoided if this is possible with the new V6 set-up.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Each needs its own co-ax connection

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks, it was just a thought.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

No, thats total cost :D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Ok that's not bad then.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Afternoon All.
Just had my V6 installed so far so good, just a quick question, I've tried the codes for my Sony amp and none of them work, has anyone got the remote to work with Sony amp.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The remote might not be in IR mode so amp may not be receiving commands.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Even if the remote is in RF mode it'll still use IR for the volume / mute etc as these don't exist as functions on TiVo itself.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Having signed up for info on the new TiVo I still haven't received any emails from VM about it

How do I get marketing emails? the only ones I ever get from them are price increases

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

If you want a V6, ring Customer Services and ask for one.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Not in a major rush yet given it would be £100 per box as I don't have the correct BB speed to get them for £50

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I don't think the system worked as well as it should have and I doubt that you will be hearing from them now, so the only way to get your V6 is to take the initiative and ask for one. So when you are ready to proceed, go for it, Tiger!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I don't think it worked at all, OB lol :D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

How do I check if remote is in IR mode. been trying all night to get remote to work with amp as my Sony remote is old & doesn't control volume or mute any more, I need a new remote for TiVo V6 and my amp can anyone recommend one not to expensive.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Ben has advised that the remote will still send IR signals for volume functions even when the remote is not in IR so not much point in switching to IR mode. However your remote is in IR mode if it can't operate your TiVo when line of sight between it and your tivo is blocked.

On the subject of alternatives the entry level lochitech Harmony 300/350 would do the job. It will turn on all your stuff with one button press. They cost around £25-£30.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Does the V6 remote control your TV ok? Long press on Standby button will turn the TV off if it is set up.

I may be wrong but I think you need to first set the V6 remote up to work your TV then program it for your amp. That's what I did anyway.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Hello Joedm. not tried setting it up to control Tv yet, ill try that some time today.

---------- Post added at 08:57 ---------- Previous post was at 08:55 ----------


Thanks for that mike , ill look into that after I try what Joedm45 advised.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Sorry I know probably this has been asked before on this thread, but recordings on the new v6 box can you archive recordings off to say a DVD recorder like the old TiVo?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I'm sure someone asked about that ages ago and you can't do it

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

As there's no (active) SCART on the V6 I'm not sure how you could connect it to an external recorder

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

If you also have an older TiVo, you could use multi-room streaming to archive via it

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Joedm45 took your advice have now got the remote controlling my amp.
Thanks for everyone's advice. :)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks everyone as I suspected no direct way way of recording off the new V6 to external recorder :(

Looks like I am stuck with the old TiVo until our DVD recorder dies and goes to that great AV equipment graveyard in the sky, for the record it is 12 years old :)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I had a V6 installed yesterday all went very quickly and easily. The installer gave me a new remote however I eventually discovered it wasn't a V6 remote and had to phone up for one. No problems so far and I like the ability to to stream recorded programmes to the phone and tablet.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Excellent news, glad it's sorted :tu:

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Have any of you guys come across the V6 black screen bug?
I've turned on my TV a couple of times now to be met with a black screen and just sound. The menu comes up when changing channel, but the black screen remains.

Turning off the Tivo and/or TV and turning it back on seems to be the only fix I can find at the moment. Looking at others on the Virgin forum, going into settings and testing the video formats also works.

This only seems to be happening on the V6 in the living room. The one in the bedroom is fine.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It's a known issue which will be fixed with an update. In the meantime, keep your box on and it won't happen.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Cheers OB. I do keep my box on, but usually happens when TV has been left off all night. Turn it on first thing in the morning to watch the news or in the afternoon when mrs gets home from work and there is the black screen.

Thank god it's not the TV haha :D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I seem to have solved the black box problem - I have ticked all of the video outputs in the settings menu. Fingers crossed it works ok now

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

If it does, let's hope you get commission for your solution! Well done (in anticipation)!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Haha no chance of that OB

I'm hoping it was a quick fix, the picture came straight on this morning so looking good. I'll ask the Mrs to stick it on when she gets home from work later too.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

...or have you had the new firmware level downloaded to your box and that has fixed the issue?
What's your firmware level?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

No idea mate, I'm at work.

Could be just a coincidence then I guess. I'll un tick the video settings when I get home and see what happens in the morning. If the screen goes black when I turn the TV on, I know it's not a firmware update but something in the settings.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

What's the new firmware version?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

20.5.8.1.rc4-vmb-11-c68

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The VM Community V6 forum is reporting a new update in the offing:
There's currently no information of which, if any, bugs have been fixed.

http://community.virginmedia.com/t5/.../3354560#M9142

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

My version is 20.5.8.RC12-VMB-11-C68

Presumably this is an old version? If so how do I get the latest version?

Incidentally, on 1 of my V6 boxes I often get a green background to menus and a green tinge on live to/recording playback when I first switch to on (V6 box left on permanently) - my other V6 box is behaving perfectly.

Will the new version cure this?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It was posted by a Superuser. Are those guys reliable?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The new version of code for the V6 box is currently in pilot. Not everyone will have it yet and there isn't any way to force getting it.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks Ben.
Overall I think the V6 is a fine bit of kit, but the Eco Savings and Netflix problems do need fixing quickly. Hopefully the new code will address these issues.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

BenMcr, is there any talk about these new remotes for the V6?
I had mine replaced as we had to 'squeeze' the old one to get it to work properly.
Now the replacement is starting to misbehave in the same way.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Couldn't see anywhere to post about faults specifically, so I thought I'd post it here.

Every time I've gone to use BBC iPlayer in the past week or so, the programme starts with sound (and even subtitles) but no picture. This is through the last weeks catch up menu and the iPlayer app.

Any else experienced any problems?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Seriously, this is an issue that needs resolving. Have you contacted Customer Services?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Cured by a reboot.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Having the V6 box fitted at the end of the month whats the quality like compared to the original Tivo box and the speed and ease of usage

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Much much quicker......

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Well l am only going by my own opinion but lets just compare it to summer and winter and l think you will get the gist of what l am saying.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I thought those two seasons were much the same nowadays.....:D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Come on MM our inclement weather can't be that bad.;):D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Much faster, just like the old Tivo was before they messed about with it.:mad:

It's unlikely you will have any recording clashes as you have extra tuners.:)

Because the V6 doesn't have an independent Internet feed it's dependant on your regular modem/router. This can be problematic.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I find it less problematic, BBC Iplayer doesnt buffer for a start

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I don't know why you say it's mors problematic, but maybe it depends on your set up.

I was worried I might have problems, but they haven't transpired as yet.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I suppose if you're unlucky enough to have a pants internet connection then you could have some issues.

It's good to read multi-room streaming seems to be OK, that was one of the big issues we had with the old TiVo and when VM broke the performance we jumped ship.

More than happy with SkyQ but will be checking out our options in 6 months and you never know we could well be back.

Cheers

Grim

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I find that multi room streaming is a frequent issue where the connection drops back to the menus screen on the live box. I have tried both Powerline and wifi. I have a strong wifi connection. Powerline is not so good because it seems that the Modem and one V6 is on a circuit in my loft conversion and the other V6 and old Tivo are on the lower level which seems to be on a different electrical circuit.

Its not a deal breaker for me. I am more than happy with the extra tuners and the much improved speed.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Do you think it could be your particular set up, fixerman, or is it definitely the V6s that are causing the problem? I'm not a particularly technical person, but I know that sometimes it can be a very simple issue that can cause a big problem.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Wifi can be problematic for many people just because yours works without issue doesn't mean it will be the same for everyone.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yes, I appreciate that the standard of service can vary around the country, but I think it's important to distinguish between problems with Virgin's system and the way people wire up their systems. The more complicated these arrangements are, the more prone they will be to small glitches that can interfere with or totally disrupt the signals.

It's easy to blame Virgin for issues that are nothing to do with them, such as the connections and other work individuals have done, or the model of TV used, etc.

I'm sure fixerman knows what he's doing, but it was worth asking the question, I think. Such problems have arisen before which have turned out not to be a fault at Virgin's end, and I wondered if this might be one of them.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Quelle surprise we actually agree on something MM.:)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

That makes three of us, then.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I wasn't insinuating it was Virgins problem , Wifi is great however there are so many things that can degrade your signal in the home.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

What channels are available on MRS now, I though it was pretty much all of them? Watch and Universal HD (only channels with recordings on the bedroom box) are both showing restricted due to rights. Conversely all programs on the other box are showing as available, but the V6 rebooted as soon as I tried to play one.

Had a few reboots whist trying to play recordings (not MRS) tonight also. Software is clearly a bit flakey at the moment, but the hardware looks up to the job. Pretty much expect a few teething problems as an early adopter, and think after a code update or two this will be an excellent piece of kit.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Wasn't Modern Family or Elementary was it.:D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Modern Family! Take it this is a known issue?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

According to the official Virgin Community it is.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Good grief MM you must be on good terms visiting the enemy's camp.;):D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

So I see now. Thanks for the reply, hopefully this can be sorted soon. Hopefully the pilot code is working well.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Hi

Hope this is the right thread for this. I have recently switched from Sky and have a few questions about whether certain functionality that was available on Sky+HD box is available on the V6. As of yet, I haven't found this functionality, so I'm guessing maybe not. But perhaps it's just something I'm missing.

i) On Sky+HD you could bring up a mini guide by pressing an arrow button and then cycle up and down channels to see what's on them now and for the rest of the day, without having to use the main TV guide. On V6 I can only get the mini guide for that one channel and cannot scroll forward or bring up any other later shows, or bring up any other channel details. Does the mini guide not work the same as Sky?

ii) Is there any way of changing the length of time that the mini guide stays on screen when changing channel or pressing the info button?

iii) When playing a recording from My Shows, can you start the playback from a 'user-defined' start point? On Sky you could select this and input the number of minutes from which you wanted to start playback.

iv) Another Sky functionality was the ability to bookmark certain point in a recording you are playing by pausing and pressing the red button. Can bookmarking be done on the V6?

Sorry for all the comparisons to Sky. I'm not picking flies with the V6. In fact I love it and really glad I switched. It's just the above functionality were things I found useful on Sky and would be interested to know if they are replicated on the V6 at all.

Thanks.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

i) The mini guide shows three channels, and then works in a similar way. Press 'OK' when on a live channel. Pressing 'Info' brings up details about the show you're watching only.

ii) No

iii) No, but if you stop a show and then go back to it, the playback will normally resume from the point it was stopped. Also you can use the skip marks on the playback controls to quickly get to different points in a show (press ¦<- or ->¦ during FF or REW)

iv) No.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks for the reply.

I didn't know about the skip marks, so that's something useful I've learnt.

Cheers :)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I've woken this morning to find one of my V6s in Stand By and my software version is 20.5.8.RC12-VMB-11-C68 - is this a new update to the code? If so, that may explain how the box woke correctly from Stand By without all that "Welcome ... Willkommen..." delay

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

No, that's the older version, so your box isn't on the pilot for the new update.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Sorry if answered before but just had 2 V6 boxes one installed by engineer other self install. Both work fine and connected by WiFi with excellent signal strengths using 2g of around 180mb.
Question is although both boxes see each other for viewing recorded programmes they don't actually play. Screen flashes and v401 shown

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Suggest a reboot of them both.
I had a similar issue and ended up rebooting 1 and then they could see each other properly.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Did try that a few times without success. Now solved as went to cancel an engineer booked tomorrow for the initial problem self installing which sorted itself out. Mentioned the error V401 to the tech man and he found there is a problem on WiFi if not both boxes connected 5G. Box upstairs within 12 feet of router would not connect to 5G but OK on 2.4G. Tried switching boxes and same fault upstairs. Tried one last attempt at connecting to 5G and it worked also viewing recorded programs without a problem. Many thanks for your reply by the way

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yes, wifi can be a bit tricky sometimes. Mine has been working well since the settings on my wifi were changed to 5G.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Quick question mate, unrelated to the above reply, I have said on here before that my SH2 is in my spare bedroom which I use as an office etc, it's approx., 10 metres from where my main TV is, I cannot move the SH2, i'm on 200Mb BB, so will the WiFi signal be good enough to operate the V6, or should I buy homeplugs and connect one of them to the V6 for a better signal?


Thanks

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Sorry, there's no way I can predict that. It depends on lots of things like the thickness of the walls and what other wi-fi networks are in the area.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Got a couple of boxes installed today - very pleased! Well worth the £50.

I've programmed the remote to control TV (Samsung) volume but I cannot press and hold as I can on the previous remote. Not the end of the world but is a bit frustrating having to press and release. Is this everyone's experience?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Maybe try another code. Sometimes more than one code will do similar things but with slightly different behaviour.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I don't know if a reboot would help, I guess I should have tried, but I've noticed on the V6 in the bedroom the mini guide is really slow. Takes a few seconds to change up or down a channel. Has anyone else found this?

Everything else works super fast, apart from this one bit....odd.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I would try a re-boot first of all, then you will know if you have a problem. It's not one that I've encountered, to be honest.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Cheers OB, yeah I'll give it a re-boot when I get home this evening. It's not the end of the world, just an annoying little thing lol.

The one in the living room works fine.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

This happened to me recently and a reboot fixed it.