Re: General TiVo Discussion Part 2
 

The sooner there is a app the better.

---------- Post added at 15:21 ---------- Previous post was at 15:19 ----------

Yes tivo is in another world compared to the V plus.

Re: General TiVo Discussion Part 2
 

Well it isnt.

Re: General TiVo Discussion Part 2
 

Just received a response from the makers of the excellent TV Guide app for iPhone & iPad about adding TiVo remote record.

Great news for those waiting for the official TiVo app!

http://getsatisfaction.com/tvguideco..._remote_record

Re: General TiVo Discussion Part 2
 

A reboot has sorted the PIN code behavior on BBC one HD. Now seems to operate in a much more sensible way.

Re: General TiVo Discussion Part 2
 

Does anybody have a date when the next tivo update will be.

Re: General TiVo Discussion Part 2
 

No they seem to be done at random times? Sorry:(

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Probably in a week or two. Any particular reason you ask?

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Dont forget he started this thread:D:D:D:D:D

http://www.cableforum.co.uk/board/11...next-tivo.html

Re: General TiVo Discussion Part 2
 

Yes l would love reminders added in their next update.

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:shocked:

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Seriously?!

Reminders will need to be coded from scratch and will probably be months away. If there is a new software update in the next few weeks it would most likely be for stability issues and just be a minor update.

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l would have thought it would be quite easy to add reminders quickly and really this should have been there from the start.

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Well Tivo installed it took one hour thirty which included repositioning of the V+ HD box (no multi room before). So far so good, PQ better than before only thing not working yet is the catch up from the EPG, but having said that the vm technician did say it will take at least 28hrs to complete all is downloading.

Re: General TiVo Discussion Part 2
 

Not from the start no, as has been said we are using TiVo which was an existing product that we are gradually moulding and changing however if a new feature needs added, ie reminders or red button stuff. Then TiVo themselves in the USA need to build the code and have it all tested to make sure it all works as expected and then also to ensure that it interacts with the existing features.

It's not simple at all.

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So in essence there should be quie a bit added to tivo by the end of the year.

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This will be brilliant for them in the USA and the other parts of the world that they have signed up with. They will be at the fore-front of the TV market:erm:

May be wrong but they could be on to a good thing ?

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At least we know reminders are returning, even if not in the next update

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I don't think reminders will be coming anytime soon. Look how long the TiVo team have had to sort out their SD menus!

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Lets hope it does not take as long as we have had to wait for the red button.

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Does VMs TiVo have a dual core CPU like the US version?

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That's different thing altogether. We have a contract with them and if we ask them to build something in they should be able to do it.

Some people are totally unrealistic with their expectations. Software can and does take. Long time to build and test. Take red button on sports, how long since the original announcement? It will have been worked on probably before that date and constantly tested and if it doesn't play well they may need to start again or change large parts of the code to get it working properly.

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Yeah, I appreciate that the brand new things take time to be coded, tested etc.

But when they originally moved from the SD menus to HD why only change the basics rather than the whole UI? The US TiVo subscribers have been asking for all the menus in HD for a long time now but maybe as you say if VM request it then they'll pull their finger out! :)

It's embarrasing when I'm showing all my Sky+HD owning friends the new, revoulutionary, next generation set top box powered by TiVO and the UI reverts to one of those Fisher Price 2000 menu screens. :(

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You get easily embarrassed, then.....;)

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:D :o:

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Yes. And the answer to your next question is "no". :D

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I think I read that only one core in the US tivo is enabled. Or did I imagine that?

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Don't be disappointed if it takes a lot longer. It took my TiVo a full seven days before it had full functionality.:erm:

It's worth waiting for! :)

Enjoy;)

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I read somewhere that the old SD screens are coded in C (or it may have been C++) which it's not simple as they'd have to be re-coded from scratch in Flash to use the HD interface.

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Thanks. :D;)

Do you happen to know if they've started the process of re-writing the SD screens?

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They've had plenty of time to do this since the TiVo Premiere was released.

Beyond looking better, it would help fit more info onto the screen, especially on the 'planned recordings for your wishlist' page, the name of the channel goes off the right of the screen, meaning you have to select that planned recording to see what channel its recording off.

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Argreed. It does look very amaturish for a flagship device released in 2011. :erm:

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Why will they?

They can reuse most of the code from scheduled recordings, they already prompt you to change channel if the tuner is needed for a recording, it's really not going to be that much work to repurpose the code to do reminders instead.

"From scratch" makes it sound like it's going to be some huge task when I'd say a good 90% of the code is already there. The box is already capable of having events set, firing off events at certain times and switching channels which is the hard part.

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Tivo is only a little company, they will have resource issues and have to support multiple cable companies around the world now. Updating and testing software is a long and laborious process, some on here seem to think that you write a few lines of code and then your done.

Re: General TiVo Discussion Part 2
 

Have you ever written code for a stb? I know someone in VM that works on stb software and it's really not as simple as you seem to think.

Re: General TiVo Discussion Part 2
 

Well ask him how long the reminders are goin take, will ya? ;)

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I am sure it was mentioned or hinted at that September could be the earliest that they could arrive. I could be wrong though.

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Stop making excuses all the time as they should employ more people to do these jobs if they are so good.

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Stop making such pointless posts. They are not helpful or constructive in any way.

Re: General TiVo Discussion Part 2
 

I've had TiVo for about 10 days and loving it so much I upgraded to VIP 50 to get Sports and Movies in HD. Contract came through yesterday and I'm paying £96.55 for a promotional period and £103.55 after that.

Add on the Sky Sports Red Button launching later today apparently and I'm a happy bunny.

I also got a call from VM last night asking for my initial feedback. Told them about the minor niggles about reminders and the person I spoke to, John Paul, said that was actively being looked into as well as the development of a raft of new apps.

Re: General TiVo Discussion Part 2
 

Two things

1) You should only be paying £100.55 for VIP 50 with TiVo after any promotional period

2) Red Button won't be on TiVo quite yet

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Has anyone been offered free multiroom who had a non v+/HD box? Getting TiVo installed on Tuesday the 2nd, and at the minute I only have the old NTL branded silver Samsung box. But it seems everyone had a v+ box who were getting offered the free multiroom.

Not had any phone calls or new contracts in the post yet.

Re: General TiVo Discussion Part 2
 

My TiVo was installed yesterday. I was aware of all the issues on these forums so was expecting the worst. I'd read about the remote line of sight issues, PQ issues, EPG and On Demand, lack of reminders etc etc.
However, so far I'm delighted. The engineer was doing his first TiVo install which filled me with dread. It turns out I knew a lot more about it than he did so my 'training' session was pretty brief. Thanks to all the forum posters for that knowledge!
One important point, before I allowed him to connect anything I insisted on a signal test. Turns out my signal was too high, which might explain the years of issues I've had with my Samsung SD box, freezes, missing menu data etc.
After he'd adjusted the signal we then booted into diagnostics on the TiVo before it performed it's first 'live' connection. After a few calls to support (I could hear them talking the engineer through the menus as he didn't know them) and some adjustments, the first full connect with data download took about 20-30 minutes. I was expecting days of delays to fully build the EPG menus but everything appears to be there now.
Yes there still remain the small issues that people are seeing but I'd go as far as to say none of them are major showstoppers and the product does feel ready for general release to the main body of VM customers.
So far well pleased.

Re: General TiVo Discussion Part 2
 

Tell them that the NTL box is knackered and they will replace it!;)

I never received any confirmation call! :rolleyes:

Re: General TiVo Discussion Part 2
 

Yes I was on the old silver Samsung SD box and got a call last week from CS about the free move to another room. I was tempted but only if they could supply a V or V+ box as that is what other customers are being allowed to keep for free. In the end I declined the offer and just went with the swap for TiVo. The extra cabling around the house to get to upstairs was a no starter for the missus.
However, I do agree that if its a free offer it should allow you to have for free what others get, so in effect an upgraded box for you.

Re: General TiVo Discussion Part 2
 

I fully agree with Stephen! The TiVo is what it is. All pros and cons were well publicised on this forum. There is no point in having it installed and then moaning about features that VM never claimed it had! By all means let's have some constructive debates about the TiVo but try to refrain from the aggressive tones that have been emerging of late.:angel:

Re: General TiVo Discussion Part 2
 

Thanks for the reply. To be honest its only for the missus. She couldn't care less about TiVo or HD, so when I saw they were offering free multiroom I thought perfect! She uses OD a lot. Might have to give them a bell tomorrow.

Re: General TiVo Discussion Part 2
 

When she sees your TiVo she might suddenly become interested.:LOL:

Re: General TiVo Discussion Part 2
 

Ha! would not surprise me!

Anybody know a phone number for the TiVo team, or is it only via India?


Just spoke to my Dad who informs me that they had a phone call for me at their house last week regarding my TiVo???? I've not lived there for 6 years and never had Virgin/Ntl installed there?? They put the phone down before he could pass on my number. Why or how they got that number for me is beyond me. I even have a Virgin phone, so surely it wouldn't be hard to get the right phone number!:rolleyes:

Re: General TiVo Discussion Part 2
 

Fully agree, Fixerman.
Going with TiVo now is absolutely no different from upgrading your PC to Windows Vista or Windows 7 when they were first released. They were paid products that were full of bugs and issues. Early adopters know this and their expectations are limited. Of course in an ideal world it wouldn't be that way.
In 3 to 6 months time I'd guess nearly all the issues we're all finding with TiVo will be gone. The situation we're all in with TiVo now can only improve. Where it is as a product now is still in my opinion an excellent product that for most customers performs nearly everything they want.
Personally, I'm really happy to be on-board with TiVo now and can also accept that it's not perfect yet.

Re: General TiVo Discussion Part 2
 

so was ment to have tivo installed this morning and have my v+hd moved upstairs. Rang up at 1 to see what the hold up was and surprise surprise no install today. Apparently the green cable command box further down my road is "not able to cope with the tivo service"???? CS words not mine. So somebodies ment to ring me later this afternoon to explain and rearrange install.

Not happy at all!!!! But before I vent I will see what this person has to say if I get a call and take from there.

:mad:

Re: General TiVo Discussion Part 2
 

You're not the first I have read about to have their install cancelled in this way and I think it's very bad form of VM to do so; certainly without informing you.

Re: General TiVo Discussion Part 2
 

How frustrating , you wouldn't mind if they let you know. Hope you get sorted.

Re: General TiVo Discussion Part 2
 

l would look at your own bias posts before you criticise other members post.

---------- Post added at 14:42 ---------- Previous post was at 14:37 ----------

Lets be perfectly clear l have never been aggressive in my tones on this forum and l certainly do not start insulting forum members.

Re: General TiVo Discussion Part 2
 

No I wouldn't have minded if I was informed when the engineer logged it onto the system in the morning but as I had t contact them thats a joke. So a wasted day for me. Gonna go do what I should have done this morning and if no cal by the time I get back I'm gonna cancel tivo and just stick with my v+hd!!

Re: General TiVo Discussion Part 2
 

Just out of interest, what was the next question going to be? Are you in any way related to Mystic Meg?:confused:

---------- Post added at 15:10 ---------- Previous post was at 15:05 ----------

I had the V+ box, had TiVo installed yesterday but still haven't been offered multiroom, so not everybody has had the offer- unless it's just me!:shocked:

Re: General TiVo Discussion Part 2
 

Had my TiVo installed about 1/2 hour ago. Really good engineer, had installed 3 boxes today. He knew what he was doing and was confident with the box and showing me the functions! Also said to me that I was having my box relocated. This was news to me!! On his PDA it was a straight swap, after contacting VM was told V+ was being relocated for no charge!! Bonus. :angel:


Also told me that if box wasnt being relocated it would come up with error on PDA half way through TiVo install. V+ box works perfect.

The engineer was great, credit to VM.

Re: General TiVo Discussion Part 2
 

How many days ahead does the tivo tv guide show.

Re: General TiVo Discussion Part 2
 

Waiting for the area manager of Leicester to ring now. Apparently theres a problem with the tivo box and services??????

Re: General TiVo Discussion Part 2
 

There is a thread in the VM community forum about a problem in Leicester. There is no excuse for not letting you know though. Ask to be compensated.

Re: General TiVo Discussion Part 2
 

It should be 14, but i'm currently getting 8 --- after that.programmes are 'to be announced'.

Re: General TiVo Discussion Part 2
 

I got a call from Virgin yesterday offering me the free multiroom (my TiVo install is next Wednesday).

Now, I have read that some customers have been contacted by Virgin that their broadband is going to be upgraded from 10Mb to 20Mb for free because of TiVo. Is this true? And if it is then would Virgin call me about it or will I have to contact them?

Re: General TiVo Discussion Part 2
 

Yeah prob with the headend in Leicester. After some update or something it wasnt set to allow Tivo services. Just had a call from the engineer I think and assured me that I will have in installed first thing tomorrow morning. So just 24 hrs late. Not the engineers fault but CS were terrible was told earlier on that the whole tivo service in UK had gone down!!!! Comes as no surprise that it wasnt a UK call centre that said that:dozey:

anyway roll on tomorrow morning I hope:confused:

Re: General TiVo Discussion Part 2
 

Depends! It can be as much as 14 or as little as 10 depending on the channel.:)

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Yes thats what l am getting is their any reason for this passingbat.

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BBC, ITV, Channel4 and Channel 5 only release up to 10 days worth of guide, most other channels should have 14 days.

Re: General TiVo Discussion Part 2
 

Could it be that the tivo has still not downloaded everything since installation.

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Me too. Goes as far as 6am on Sat 7th May. But my TiVo was only installed yesterday morning so I expected the box to take a while to update. But you have had yours for a few weeks, haven't you?

Re: General TiVo Discussion Part 2
 

Trust the great man to help us out again, what would we do without him.

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Don't know. My last connect to VM by Tivo was 2AM today. Maybe they don't have a full 2 week guide available?

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Since the 20th of April.

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Checking other channels, I get 12 (Tuesdy 10th May) days Nothing on any channel after that.

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Have you ever had 14 days guide?

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Sky channels goe up to the 10th of May.

Re: General TiVo Discussion Part 2
 

Not sure; I only checked because someone asked the question as to how many days the guide had.

Re: General TiVo Discussion Part 2
 

Mine goes up to the 10th too, though I have had 14 days before now. Might be a slight delay?

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On TIVO is today's cricket WI v PAK on SSHD2 flagged as HD , on Sky it was flagged as HD last night however this morning it had changed to SD .

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Sorry MM; don't have Sky Sports, so can't check.

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Thanks my master.

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It's flagged as HD on TiVo, yes.

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yes it is but no HD after sky sports 2 on screen so looks like it just SD

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Must have been a last minute change , my epg only changed to SD earlier today.

Re: General TiVo Discussion Part 2
 

ha ha :D

---------- Post added at 17:15 ---------- Previous post was at 17:14 ----------

looks that way.

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Edit. @ Digital Fanatic, TiVo installed yesterday and is fine but the installer didn't do anything about the V+ because it wasn't on his pda (he showed me)
any thoughts? thanks.

Re: General TiVo Discussion Part 2
 

Anybody else got no sound & a frozen picture on e4HD at the minute?

Re: General TiVo Discussion Part 2
 

No it is ok here ?

---------- Post added at 17:56 ---------- Previous post was at 17:54 ----------

On mine it just says SKY SPORTS and then live under it? Could be a problem with the HD feed:confused:

Thought that I had gone back in time when there was one channel:D:D:D

Re: General TiVo Discussion Part 2
 

Very strange.... Thanks for checking though, something to keep an eye on. :dozey:

Re: General TiVo Discussion Part 2
 

you'll need to call Customer Care, your account should have been noted about the call.

Re: General TiVo Discussion Part 2
 

Yes l told customer care but when the engineer arrived he knew nothing about but because l asked him nicely he did it for me.

Re: General TiVo Discussion Part 2
 

Are you sure that no favours were involved:erm::D:D:D:D:D

Re: General TiVo Discussion Part 2
 

Are you lot for real?

If I have to do a full guided set up on my 10 year old S1 Tivo then the initial PHONE call takes about 30 minutes then about 4 hours or so to fully populate a 21 day epg.

Your fancy new box has a dedicated 10meg modem no? So it can download let's call it 1MB of data per second, or 60 meg a minute or 3.6 gig per hour or 86 GIG a day.

If it really takes a whole week to fully populate everything what is it doing with the 604 GIGABYTES of data?

Sounds like a real major step, er, backwards.

Re: General TiVo Discussion Part 2
 

Yes it may take that, but do not forget that we get:
MOVIES ON DEMAND
CATCH UP TV ON DEMAND
TV CHOICE ON DEMAND
MUSIC ON DEMAND
BBC I PLAYER
YOU TUBE
7 DAY BACKWARDS EPG

So it does take a while to download all of this data as well.

Just my thoughts as I never had a S1 TIVO:confused:

Re: General TiVo Discussion Part 2
 

How come when you go to the menus etc that sometimes the programme channel your watching appears in the box other times it says it cant be displayed?

Re: General TiVo Discussion Part 2
 

It only happens on the Sky channels due to the current contract agreement. Apparently it will be changed sometime this year

Re: General TiVo Discussion Part 2
 

That's weird they can't show there channels in a small menu screen lol...

Re: General TiVo Discussion Part 2
 

It's for the same reason that the V Box and V+ Box switch to the on-demand preview channel when you go into Interactive while tuned to a Sky channel.

Re: General TiVo Discussion Part 2
 

Got an answerphone message today confirming my booking, very rushed lol, had to record it onto my computer and slow it down to understand what he was saying!

Re: General TiVo Discussion Part 2
 

How very forensic of you!:)

Good luck with your installation!

Let us know how it goes.:p:

Re: General TiVo Discussion Part 2
 

Sorry that I don't have time to read through 150 pages but is there anyone else that hasn't received an email with details of how to order?

Re: General TiVo Discussion Part 2
 

I'd ring Customer Services as fast as I could if I were you. You've only got until tomorrow to avoid the £40 installation charge.

Re: General TiVo Discussion Part 2
 

Will definitely be doing that!