Re: Hertfordshire Area.....problem?
 

I am currently in the process of moving from ntl to BT, with Pipex or F2S ADSL
line.
And I don't pay the bills, I just get the crap service. Its my mum who pays for it. Pity she is taking her time over changing (I cannot think why though. By switching, she will be saving about £20 a month. Please see this thread for the full details - shameless plug :pp )

And I'm sure that the CS is reasonably good in other areas, its just the Luton 'umbrella' that seems to have scraped the bottom of the barrel.

Re: Hertfordshire Area.....problem?
 

I too was fed up with poor service and have since changed over to Pipex and in the two months I've had it there have been no problems at all, fast browsing and no dropped connections which can't be said for NTL.....trying to browse the internet on NTL during the evening is virtually impossible

Re: Hertfordshire Area.....problem?
 

Ditto for me since November 2003. :tu:

Re: Hertfordshire Area.....problem?
 

I live in Sunny Hemel Hempstead as well :)
I use watford proxies and it works wonders for my browsing :)
Overall Im extremely happy with the service I recieve, cant comment on NTLs email servers as I have my own email with my domain :)

Mind you the Newsgroup trial didnt seem to be very successful.....perhaps thats why I use Giganews :)

Re: Hertfordshire Area.....problem?
 

hey guys, I am in Cuffley, Hertfordshrie and am connected to the local Cheshunt server, and its a bloody joke.

in doing a online speed test at adslguide.org.uk it gave me the following results just now:

Downstream974 Kbps (121.8 KB/sec)1051 Kbps (inc. overheads)Upstream4 Kbps (0.5 KB/sec)4 Kbps (inc. overheads)

now the Downstream is okay, websites do tend to take a couple of minutes at times to load up but as for Upstream, my upstream should be 220-240 Kbps, NOT 4!!!! what the hell are NTL playing at? I've phoned them 7 times now and got absolutely nowhere with my upstream, I am about to phone them for the 8th and then I am phoning billing to get my last bill halved or refunded, I've had enough of NTL and their poor service :-/

Re: Hertfordshire Area.....problem?
 

Hi,
I live in Borehamwood, response times are fine. There does seem to be some recent problems with emails, but nothing serious.

Roger...

Re: Hertfordshire Area.....problem?
 

Ickleford (near Hitchin), connected to Luton UBR; browsing speed has been poor generally over the past week, with many websites timing-out.

Haven't tried an alternative proxy, but it's not a permanent solution anyway.

Re: Hertfordshire Area.....problem?
 

The Luton proxies are known poor performers - sadly NTL don't seem to be doing anything about them.

Re: Hertfordshire Area.....problem?
 

'Course they aren't, that would mean spending money, and helping their customers :(


By the way, it took me 18 tries to load this page!
Its getting aweful. I am supposed to be getting BT phone line set up tuesday (for my ADSL), but I got a letter Saturday telling me my JobSeeker allowance is stopping, which means no income!

So not only am I stressed out beyond belife, but I cannot even go to websites or play online games to take my mind off it!

Re: Hertfordshire Area.....problem?
 

The playing of online games is unaffected by web proxy servers, so if you are having problems playing online games you need to examine possibilities other than web proxy problems.

Re: Hertfordshire Area.....problem?
 

Are they stopping your Jobseeker allowance 'cos they found out you're spending your days trying to load web pages instead of seeking a job? ;) :D

(sorry, poor joke, I'll get me coat) :Sprint:

Re: Hertfordshire Area.....problem?
 

No, they were stopping my money because thought that having a nervous breakdown was not a good excuse for missing a 2 week course.
Anyway, I found out today that its not permanent, I am just losing 2 weeks pay. Its £80 I could do with keeping, but at least its not permanent.

I never said anything about a proxy, did I?
But I changed my proxy last night, and today websites are loading much better - not as fast as they should be, but better.
Plus, I do not think my pings are that bad on games, but my packetloss is sky high!

Re: Hertfordshire Area.....problem?
 

Finally got this page to load (after a bath....shave etc etc)....you get the picture. This Luton proxy issue is becoming a real joke as it's been crap since last summer and the morons at ntl just don't care.....oohhh they are so quick to get in contact with you if they think you OWE THEM something.....try getting hold of them when you have an issue......nah....they all crawl back under their stones...snakes.

Just FIX THE DAMN ISSUE...and stop oversubscribing you damn greedy sob's.Try this proxy.....try that proxy.....why should i? the leaflets that dropped on my doormat offering this service promised an always on FAST connection.

Oh my God......i can't wait to be free from this fast as treacle service from these jobsworth's..

Re: Hertfordshire Area.....problem?
 

is that rant over then :D :D :D :D :D :D :D

Re: Hertfordshire Area.....problem?
 

You never saw the un-edited version!!


ntl....'kin ******s.