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Re: PC World dual core advert
i hear that, was working today, busy as feck with 28 laptops & pc's to work on, on my own and customers to deal with too
managers didn't even give a feck, didn't get a break either 6 hours straight with no break is no laughing matter i was totally knackered after i finnished although i do enjoy working there i just can't stand the constant demand from manager's/head office to sell sell sell wouldn't actually got a job there if i didn't need to support a family |
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I was lucky in a way, I had the advantage of turning round and saying 'screw you, I don't want to work here underpaid and overqualified any more'. Then they made me fill out an employee leaving survey that apparently head office request them to. So I filled it out honestly, they read it gave me some nasty looks and I'm sure it went straight in the bin, like most of their policies should have done. How's data back going, managing to rip people of for £99? Had anyone do the £600 option yet?
To managers/head office, support people and techies are just there for an image 'we can supply face to face support, Dell can't', we never did and never will make enough money for the company, it's not we're there for but I don't think they will ever understand that. Employees in stores never get listened to, heck they don't even get paid to appear in an advert 'it's a priviledge' apparently! I daresay DSGi aren't alone in this kind of working practice though. |
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Seems this thread is turning more into an anti-DSG rant than anything else. Which is pretty unfair considering that DSG probably shift more units than most other retailers in the UK, and let's face it, as with any company only the mistakes are highlighted. As with anything you buy what is suited to your needs and / or budget, if you want a leet gaming rig then maybe a Packard Bell is not for you. You build yourself or go somewhere like Alienware or a local dealer who can custom build. On the other foot, if you bought a PC for a novice that came with XP CD + driver CDs plus nothing else, no security software or anything, then equally would get lambasted for "not making users aware of viruses etc and using it to sell more products" yet the supplied versions of NIS *which let's face it is wack* get sneered at too. Just can't win. It's a case of horses for courses, and unless you have specialist usage of it then all PCs are pretty much equal and if you look into the purchase then you will make the best decision for you. That said I have many stories of store salesmen BSing customers, and considering they have a dedicated phone line to notify us and book problems in, then the amount that say "i took it to PCW / went to PCW and they said to ring to book it in" is daftly high. As for the ad, I've already said I believe the ad to be inherently true but just poorly illustrated. Nothing more to add. Stuart - how many of those complaints were actually upheld? Anyone can complain about an advert even for no reason in which case the ASA will just laugh. |
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i guess pc world must be doing something right as they are the only major pc specialist in the high street ! maybee they need some major competition from dell or dabs in the high street
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Re: PC World dual core advert
The last thing I attempted to buy from them was a printer - they had it on offer and was cheaper than anywhere else. I'd also looked into it to make sure it was what I wanted etc. The assistant serving me was determined to persuade me to buy another (much more expensive) model, and spent 20 minutes trying to convince me - I had to admire his persistence! So eventually he agreed to go and get the model of my choice from the stockroom - he was going to bring it to the till for me. I waited - and he bought the more expensive model out, after all, saying that he was sure this was the one I should have, as I obviously had no experience in these things! :Yikes:
I left him and the printer at the till, and have never bought anything from them again - mail order for me now! |
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Ive said it before and no doubt seeing as no one listens ill say it again " a system builder builds upto a spec a retailer builds down to a price full stop " |
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so are you saying that dabs and ebuyer are no good as well ? |
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no im saying major retailers are ie Time Dell PB HP PCW major players
smaller players Evesham Mesh sell much better spec machines for the same dollar Mind you I wouldnt buy a pre built system from anywhere |
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Most of the students i knew know quite a bit about computers ... mind u I was on an ICT course (pssh what waste of time that was:dozey: to much word and not enough networking/techie stuff). mind you I like to play games on my pc so i tend to go for custom built machines as do some of my mates becuase although shop bought pcs are getting cheap its still better to custom build as shop bought with decent graphics usally cost a fortune. that and i get to pick what goes in my pc :D |
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Talking about those students in the advert... it would be a much better advert if the stoodents turned round and said, "I bet you never went to university, eh? That's why you're working in PC World!"
sorry, nffc ;) |
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Having said that, I would have to agree with much of the rest of this thread. |
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