Cable Forum

Cable Forum (https://www.cableforum.uk/board/index.php)
-   General IT Discussion (https://www.cableforum.uk/board/forumdisplay.php?f=19)
-   -   PC World dual core advert (https://www.cableforum.uk/board/showthread.php?t=51444)

bobna 20-08-2006 23:17

Re: PC World dual core advert
 
i hear that, was working today, busy as feck with 28 laptops & pc's to work on, on my own and customers to deal with too
managers didn't even give a feck, didn't get a break either
6 hours straight with no break is no laughing matter i was totally knackered after i finnished
although i do enjoy working there i just can't stand the constant demand from manager's/head office to sell sell sell
wouldn't actually got a job there if i didn't need to support a family

nffc 20-08-2006 23:26

Re: PC World dual core advert
 
Quote:

Originally Posted by bobna
i hear that, was working today, busy as feck with 28 laptops & pc's to work on, on my own and customers to deal with too
managers didn't even give a feck, didn't get a break either
6 hours straight with no break is no laughing matter i was totally knackered after i finnished
although i do enjoy working there i just can't stand the constant demand from manager's/head office to sell sell sell
wouldn't actually got a job there if i didn't need to support a family

Same here. All weekend we've had flashing red light with 60-70 in the queue most of yesterday, most waiting about 5-10 mins.

Strzelecki 20-08-2006 23:34

Re: PC World dual core advert
 
I was lucky in a way, I had the advantage of turning round and saying 'screw you, I don't want to work here underpaid and overqualified any more'. Then they made me fill out an employee leaving survey that apparently head office request them to. So I filled it out honestly, they read it gave me some nasty looks and I'm sure it went straight in the bin, like most of their policies should have done. How's data back going, managing to rip people of for £99? Had anyone do the £600 option yet?
To managers/head office, support people and techies are just there for an image 'we can supply face to face support, Dell can't', we never did and never will make enough money for the company, it's not we're there for but I don't think they will ever understand that. Employees in stores never get listened to, heck they don't even get paid to appear in an advert 'it's a priviledge' apparently! I daresay DSGi aren't alone in this kind of working practice though.

nffc 20-08-2006 23:37

Re: PC World dual core advert
 
Quote:

Originally Posted by Gareth
Quote:

Originally Posted by nffc
You wouldn't buy a car without checking first if it suited your needs. A PC is no different and car salesmen are far far worse than PCW salesmen.

Apples and pears, nffc. A PC can be used for an enormous number of tasks, and some PCs cope far better than others at achieving said tasks. A car, on the other hand, is always used for going from A to B. There's a lot less scope of variation of what you can do with a car... admittedly you can transport different types of goods, or a different number of people, but at the end of the day, a car is used to transport you from one place to another.

As dodgy as 2nd hand car salesman are, if you ask them whether you'd be able to take a Kia Pride off-roading, even the most dodgiest Boycie wouldn't suggest it's gonna be possible. Yet some of the things I've heard from PCW salesmen are comparable to this (playing all games for the next 2 years at the highest settings, on their budget PC...?!? :disturbd: ).

Quote:

Originally Posted by nffc
the sales assistant was reasonably accurate when I tried to test him with questions! Considering these people are salesmen and not technical that isn't too bad.

Don't mean to have a go at you, nffc, but wouldn't you expect a sales assistant to not just be "reasonably" accurate be completely accurate? We're talking about PCs here, they're not really that complicated, are they? It's not rocket science, after all.

In this case, you were able to filter the bullsh*t from the truth, but put yourself in a different situation... maybe digital cameras aren't your fortÃÃâ€*’© - would you be happy if a sales assistant in a camera shop only told you half-truths purely in order to get a sale?

PC World sales assistants can largely get away with it because it's a consumer product they're selling. When dealing with customers for non-consumer products, i.e. business sales, you'll find that salespeople have to be 100% truthful. Why should it be different for Joe Bloggs on the High Street? Maybe it's because the items being sold are cheaper per se, but for the person buying an item at PC World, that's not much help.

I don't really blame the salespeople - it's PC World that should be hiring technically-oriented salespeople. If my local PC shop can find suitably technical sales people, I'm sure PC World can.

I agree with most of what you say - buyer beware to an extent but the salesmen should be accurate in any business, at the same time, the customer should research before they buy, have a rough idea of what they want from a product, ask around etc.

Seems this thread is turning more into an anti-DSG rant than anything else. Which is pretty unfair considering that DSG probably shift more units than most other retailers in the UK, and let's face it, as with any company only the mistakes are highlighted. As with anything you buy what is suited to your needs and / or budget, if you want a leet gaming rig then maybe a Packard Bell is not for you. You build yourself or go somewhere like Alienware or a local dealer who can custom build. On the other foot, if you bought a PC for a novice that came with XP CD + driver CDs plus nothing else, no security software or anything, then equally would get lambasted for "not making users aware of viruses etc and using it to sell more products" yet the supplied versions of NIS *which let's face it is wack* get sneered at too. Just can't win. It's a case of horses for courses, and unless you have specialist usage of it then all PCs are pretty much equal and if you look into the purchase then you will make the best decision for you. That said I have many stories of store salesmen BSing customers, and considering they have a dedicated phone line to notify us and book problems in, then the amount that say "i took it to PCW / went to PCW and they said to ring to book it in" is daftly high.

As for the ad, I've already said I believe the ad to be inherently true but just poorly illustrated. Nothing more to add.

Stuart - how many of those complaints were actually upheld? Anyone can complain about an advert even for no reason in which case the ASA will just laugh.

paul11974 20-08-2006 23:38

Re: PC World dual core advert
 
i guess pc world must be doing something right as they are the only major pc specialist in the high street ! maybee they need some major competition from dell or dabs in the high street

Chimaera 20-08-2006 23:51

Re: PC World dual core advert
 
The last thing I attempted to buy from them was a printer - they had it on offer and was cheaper than anywhere else. I'd also looked into it to make sure it was what I wanted etc. The assistant serving me was determined to persuade me to buy another (much more expensive) model, and spent 20 minutes trying to convince me - I had to admire his persistence! So eventually he agreed to go and get the model of my choice from the stockroom - he was going to bring it to the till for me. I waited - and he bought the more expensive model out, after all, saying that he was sure this was the one I should have, as I obviously had no experience in these things! :Yikes:
I left him and the printer at the till, and have never bought anything from them again - mail order for me now!

zing_deleted 20-08-2006 23:58

Re: PC World dual core advert
 
Quote:

Originally Posted by paul11974
i guess pc world must be doing something right as they are the only major pc specialist in the high street ! maybee they need some major competition from dell or dabs in the high street

No they dont. Some of these companies not dabs do enough damage to the pc industry as it is. Selling people machines sending them home thinking there 400 quid machine with a 15 inch tft will do everything then the customer realises it only plays games poorly and it looks crap or the video editing mentioned in the gumph actually takes all night and so on.
Ive said it before and no doubt seeing as no one listens ill say it again " a system builder builds upto a spec a retailer builds down to a price full stop "

paul11974 21-08-2006 00:04

Re: PC World dual core advert
 
Quote:

Originally Posted by zinglebarb
No they dont. Some of these companies not dabs do enough damage to the pc industry as it is. Selling people machines sending them home thinking there 400 quid machine with a 15 inch tft will do everything then the customer realises it only plays games poorly and it looks crap or the video editing mentioned in the gumph actually takes all night and so on.
Ive said it before and no doubt seeing as no one listens ill say it again " a system builder builds upto a spec a retailer builds down to a price full stop "


so are you saying that dabs and ebuyer are no good as well ?

zing_deleted 21-08-2006 00:07

Re: PC World dual core advert
 
no im saying major retailers are ie Time Dell PB HP PCW major players
smaller players Evesham Mesh sell much better spec machines for the same dollar
Mind you I wouldnt buy a pre built system from anywhere

dragon 21-08-2006 00:23

Re: PC World dual core advert
 
Quote:

Originally Posted by Toto
Exactly, after all they are talking to couple of students. :D


Quote:

Originally Posted by foreverwar
Oh, I see - the blind leading the bland! ;)


Most of the students i knew know quite a bit about computers ... mind u I was on an ICT course (pssh what waste of time that was:dozey: to much word and not enough networking/techie stuff).

mind you I like to play games on my pc so i tend to go for custom built machines as do some of my mates becuase although shop bought pcs are getting cheap its still better to custom build as shop bought with decent graphics usally cost a fortune.

that and i get to pick what goes in my pc :D

Gareth 21-08-2006 00:44

Re: PC World dual core advert
 
Talking about those students in the advert... it would be a much better advert if the stoodents turned round and said, "I bet you never went to university, eh? That's why you're working in PC World!"


sorry, nffc ;)

nffc 21-08-2006 01:05

Re: PC World dual core advert
 
Quote:

Originally Posted by Gareth
Talking about those students in the advert... it would be a much better advert if the stoodents turned round and said, "I bet you never went to university, eh? That's why you're working in PC World!"


sorry, nffc ;)

If I knew you weren't joking, i would eat you. :D

Skatoony 21-08-2006 01:32

Re: PC World dual core advert
 
Quote:

Originally Posted by Chimaera
The last thing I attempted to buy from them was a printer - they had it on offer and was cheaper than anywhere else. I'd also looked into it to make sure it was what I wanted etc. The assistant serving me was determined to persuade me to buy another (much more expensive) model, and spent 20 minutes trying to convince me - I had to admire his persistence! So eventually he agreed to go and get the model of my choice from the stockroom - he was going to bring it to the till for me. I waited - and he bought the more expensive model out, after all, saying that he was sure this was the one I should have, as I obviously had no experience in these things! :Yikes:

Talk about cheek :erm:

Paddy1 21-08-2006 13:47

Re: PC World dual core advert
 
Quote:

Originally Posted by Robster
I just saw a TV advert for PC World featuring Intel dual core systems and when the "cutomer" asks what dual core means the assistant tells him it lets you "do two things at once, like uploading email while you're downloading tunes!"

This is such a rediculous statement suggesting you can't multitask with single core processors.

But I guess this is what we've come to expect from PC World.

Technically speaking, they are not lieing here. A single core machine can only execute a single instruction at a time so whether the instruction is part if your uploading thread or your downloading thread, you can in fact only do one thing at a time, whereas a dual core processor will do both at the same time.

Having said that, I would have to agree with much of the rest of this thread.

ZrByte 21-08-2006 15:41

Re: PC World dual core advert
 
Quote:

Originally Posted by Paddy1
Technically speaking, they are not lieing here. A single core machine can only execute a single instruction at a time so whether the instruction is part if your uploading thread or your downloading thread, you can in fact only do one thing at a time, whereas a dual core processor will do both at the same time.

Ah but running two processes at once isnt the same as running two applications, both processors will work on both applications not one cpu per app, infact at some points both will be working one application while neglecting the other. So it actually doesnt enable you to do both anymore than a single core does, it just enables you to do it more efficiently, also a fair bit faster too.


All times are GMT +1. The time now is 20:05.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum