Re: Caller ID
 

Displays the number of the person who's calling you on your phone, like on a mobile- if your phone and network support it and it's not witheld that is.

Re: Caller ID
 

Hi Guys

I'm in York, phoned NTL yesterday and was told that Caller Display was still on test here. Anyone know when the test period might end as Deev posted the above last December - surely it can't take NTL 10 months to sort it out?

Daz

Re: Caller ID
 

just wondering, why do we have to pay for this, but you get it FREE on a mobile phone?

Re: Caller ID
 

Because NTL are gimps and want to charge for it... but seriously, suppose the mobile phone networks know all phones since the year zog have supported it... but not all phones obviously support it ;)

Re: Caller ID
 

Hi, Caller Display allows you to see the number (and name in some cases) of the person who is calling you. BT have had this service for years as have all the mobile 'phone providers.

Re: Caller ID
 

I've been waiting years too for caller ID in the Solent Area used to be Cable and Wireless, we even bought C & W phone to ensure that the Caller ID would be compatable. I ring every now and then to hassle customer services but to no avail. Just get strung along everytime, what I find frustrating is that they can't even offer any light at the end of the tunnel by telling me when. That is crazy as I can't believe that an organisation the size of NTL doesn't have a schedule for when each exchange will be enabled, or do they just plod along ?

To be fair though I have been very happy with the phone service as well as cable broadband, could be though as I'm in Whiteley and the infrastructure here is only 7 years old.

Re: Caller ID
 

:welcome: Paul!

The problem is that some exchanges do not just need to be "enabled", CallerID is not even an option. For it to be offered in these areas, the entire exchange would have to be replaced!

Re: Caller ID
 

Thanks Bob.

So when are they going to replace them then, must be old switches if they don't support Caller ID

Re: Caller ID
 

They are probably not that old but were probably cheaper to buy.

I would guess they would only bother replacing them when they break down.
NTL's latest aim is to gain customers on the BT network through Local Loop Unbundling (LLU) and so they have no real incentive to invest in their cable network anymore. :(

Re: Caller ID
 

Ntl use 3 different types of Exchanges, depending which company built the network in the first place!! i.e whether it was Nynex, Videotron etc etc. They can be Nortel DMS, Marconi System X or Nokia. The oldest of these would be about 10 years. They can all support Called ID but some require Hardware upgrades to line controllers. The street hardware (multiplexers) are also a problem in some franchise areas, some of this also requires upgrading! NTL seem very reluctant to spend a lot of money on this. :erm:

Re: Caller ID
 

I'm confused about Caller ID like everyone else. Phoned CS who said it wasn't supported where I live (CV11 6FU) but one of my neighbours has just ordered ntl on line and it took her order for Caller Display!


So can I have it or not? Can any of those nice ntl people who read this forum help?

:dozey:

Re: Caller ID
 

Well I'm seriously considering moving back to BT for the phone service - having been told by ntl before I signed up that is was available in my area (RM13), then confirmed again when I ordered that it was available. Surprise surprise, when I rang to activate the service, I was informed it wasn't available and there are no plans in the forseeable future for it to be provided either.
I needed it at the time too, the police advised me to use it to stop my extremely abusive ex-husband making a nuisance of himself!

Re: Caller ID
 

If your neighbour placed the order online she may have seen this page and not seen the bit up the top, therefor she thinks she has the Caller ID in the package but may not get it. If she did it on the phone then maybe she can get it and you just need to ask NTL nicely again ;)

Re: Caller ID
 

Caller ID should definitely be available to you :)

Re: Caller ID
 

Does anyone know if caller ID is available or not in the M33 area?

TIA