Re: Erratic connections - getting nowhere with NTL support
 

Finally, I think it is fixed.
One week after the first engineer called, and four visits later, the engineer who came today diagnosed it as a network problem. The network engineer came out about 2 hours later, and replaced a downstream amplifier in the distribution box. Since then, I have been up for nearly three hours! - a record for the past week.
Why it took so long I have no idea. I have absolutely no confidence in NTL from a technical point of view now, seriously considering moving to a BT line with an ISP such as Pipex or Talk-Talk.
Still waiting to hear what compensation they are going to offer for my lack of service and the numerous lengthy calls to 'tech' support.
BTW - the new broadband tech support number is an 0871 which is 10p/minute. And you get an e-mail telling you to use the new number - which you have just used!

Re: Erratic connections - getting nowhere with NTL support
 

I've noticed similar with my NTL250 modem.I'm in the NG5 area. Might ask NTL to let me put my Motorola 4100 in place of my 250!:erm: