Re: grrrrrrr ntl!
 

Too true. I've just read this entire thread and although I sympathise with Acathla about the bill suddenly increasing I cannot see how NTL are at fault for asking for payment of the service given.
Acathla you have recieved your telephone service at a much reduced rate for a long time now and have saved a lot more than £30. Is it worth a credit blacklisting just for the sake of paying the £30 that you have been given advanced notice of via your bill?
NTL made a mistake that they are rectifying but your stance on this is totally unreasonable in my view. Cancelling your DD agreement on purpose to try and avoid paying a fee that you have acrued over 2 years is silly in my opinion and the repercussions from this action could cost you a lot more in the future if legal action is invoked because of it.
Acathla please take note of the good advice and information you have been given in this thread, I for one would thank Marge for her posts as she knows A LOT about NTL billing etc. Do yourself a favour and pay the bill, getting a black mark on your credit history can and will cause headaches in the future.

Re: grrrrrrr ntl!
 

Just a thought - if ntl do start debt recovery from Acathla would they then be entitled to collect the full amount owed - also in the two years that Acathla was not paying line rental did he not get a charges leaflet in with his bill as I seem to get them quite often?

Re: grrrrrrr ntl!
 

It's because I thought of it at the end of my sentence, no NTL do not charge me a dedicated amount for using my debit card!

But on the other hand I get billed a £2 non payment by DD charge so I guess in a way I am paying a charge!

Depends on which way you look at it!

Why what is your problem????

It is important for me to point that out just in case somebody who is currently paying by DD may decide to cancel it and pay monthly by card like I do. If they decide to do this then they need to be aware that they will be charged a monthly fee of £2 to do this!

Sorry to burst your bubble Shaun! :rolleyes:

Re: grrrrrrr ntl!
 

To be honest, I think the OP is getting worked up about something relatively trivial. Actually paying ntl what I owe them has never been a problem for me!

Paying them for services I don't have, waiting in for engineers who don't turn up, being repeatedly ignored by customer services etc etc etc - that's what really gets me hacks me off.

Re: grrrrrrr ntl!
 

I couldn't agree more, it sounds to me that the op is looking for reasons not to pay the £30 but I think he/she will find if they don't pay up then it will come back to bite him/her in the behind!

Hardly worth the hassle over £30!

Hey I am sure everyone would agree with me when I say £30 for two years phone service is a bloody good buy! ;)

Re: grrrrrrr ntl!
 

Had the same problem myself... so i do understand.

I dumped my phone service but have TV/BB, CS stated that i would only be billed for TV/BB.. fine for two months... but then found a charge for line rental on my bill. Nothing i could do, no matter how much i questioned. Unless i wanted to go down the legal road, Really not worth doing! even if you have a good case to argue.

Your lucky im still within my 12 months... im stuck in limbo for the time being.

As others have said...Just pay.. learn and move on seems to be the best advice.

Unless you know a bored corprate lawyer that will work for free... If you do PM me :)