Re: Connection speeds is it Acceptable
 

Both companies need to dip their hands into their pockets and set about some upgrading by the looks of the threads on here.

That or work on other ways to keep the usage down a bit or control it.

Re: Connection speeds is it Acceptable
 

whats worrying is we hearing of mergers and then after a merger another company thinking of buying the whole lot ntl/telewest/virgin

so if you was a manager at ntl/telewest would you be wanting to spend money on upgrading ubr's which will ultimately make your annual/quarterly figures look bad in terms of profit/loss. Currently it seems to be all about marketing and profit, which is why I believe in the last 3-6 months we have seen service plummet on both sides.

Re: Connection speeds is it Acceptable
 

I used to be on AOL and let me tell you, switching to telewest was the best thing I had done in a long time, It took a good while for me to get connected though as there was a lack of communication on their behalf like re-booking my connection time because of problems and not telling anyone, apart from that its been a lot better than that other crap.

---------- Post added at 21:03 ---------- Previous post was at 21:01 ----------

well you could still play on line but your ping would be **** poor

Re: Connection speeds is it Acceptable
 

Don't agree, service quality has only *appeared* to drop due to the upgrades in bandwidth and the issues that have arisen from that.

They don't have any choice but to spend the money required. With Sky's acquisition of Easynet now done Sky will in the not too distant future offer triple play. Either ntl/Telewest adapts and keeps up or they fall by the wayside, simple as. We know that the Murdoch's pockets are far deeper than the cableco's and now really isn't the time to be holding back on the investment, especially with the economies of scale, etc, that the acquisitions / mergers will bring.

Telewest managers might well be reluctant to spend right now due to being forcibly constrained, or may go the other way and spend like crazy, as they did last time just before Telewest changed ownership. We'll see.

Re: Connection speeds is it Acceptable
 

well I know in my area I have seen dropping performance since way back in july last year 4 months before the speed increases, the amsterdam routing problems and cogent problems were also both before the 10meg rollout. So the allowing things to saturate is a real problem, yes the upgrades made it worse but it was around before december.

Re: Connection speeds is it Acceptable
 

They are trying to tell me that the fact i have a router (Wrt54g linksys) in place, this could be a reason. is it ********. its been fine for the last 2 years ive been using it. sort it out telewest

Re: Connection speeds is it Acceptable
 

I'm not an expert, but my Telewest Cable connection speeds were dreadful: less than 1 kbps..

The first problem was that Windows XP made a new connection in adition to my Local Area Connection. Had to change settings to stop Plug and Play.

The second problem was that I had to reset my Local Area Connection from auto to 10.mbps.

Now I have 10 mb connection running at around 250kbs and upto 400+.

I have had to do the change to 10.mbps on 2 other people PC's to improve their speed.

Regards,

Mike

Re: Connection speeds is it Acceptable
 

Well yet again Slow connection had to call Telewest last night and tonight with slow connection, last night Pinging bbc.co.uk and getting 4 total losses and pings upto 160ms. Telewest being very honest telling me nothing they can do total loss i beleaved the words they said to me.

Tonight notice i was lagging in a game, checked the pings and a big wow mine 177ms which i normaly ping around 15 to 40 tops, check my ping on bbc.co.uk timed out on a couple rest being 100+ pings.
Took router off (Stops Cable blaming other things) rebooted PC and Modem
and no Connection ??.
Rang Telewest and told me a total overload caused a network failure :mad:
how long is this going to go on for...

my main topic title says it all Connection speeds is it Acceptable

Re: Connection speeds is it Acceptable
 

let's be honest most the telewest advisors you phone don't know jack!

its always your computer not them.

but i have a test for you which i found interesting.

download 1 file from telewests ftp site always 150kbs, try 2 or 3 downloads from there all at the same time, all download at 150kbs for me, there or there abouts, hence 4mb speed in theory.

try it?

Re: Connection speeds is it Acceptable
 

Ya if the upstream runs too heavily you can't even get online.

Re: Connection speeds is it Acceptable
 

woken up this morning and i can download 4 files concurently from various servers, each leveling out around 400k/sec .. looks like telewest have fixed *something* in the bristol area, hope it stays like this now!

Re: Connection speeds is it Acceptable
 

I spoke to NTL BB support this morning, they aplogized for the dreadful speeds but there is nothing they can do as my "card" was oversubscribed. So I have to wait until they decide to purchase another card...

Re: Connection speeds is it Acceptable
 

This is the Telewest section dude.

They'll have the cards there's a bit more to it than that sadly.

Re: Connection speeds is it Acceptable
 

speed has gone down again tonight, about to call 151..

---------- Post added at 23:16 ---------- Previous post was at 22:03 ----------

the hike in speed this morning was a bit of luck, apparently..

Re: Connection speeds is it Acceptable
 

soooooo true, ive had many many problems with my upstream speeds on telewest, and im a new customer. ive never had a problem with downstream speeds, allways a consitent 240 KB/sec to 260 Kb/sec, never less, never more, im very happy with download speeds, BUT like ignition says, when upstream channels get so conjested, you cant even connect to the internet ATALL.. so download speeds are useless if you cant even connect.http://img390.imageshack.us/img390/6...ed2copy5yz.jpg
ive had to phone telewest 4 times in the past couple weeks due to ridiculus upload speeds, or simply not being able to connect at all, cable light just blinks.. and all i get on the phone (after waiting about an hour to speak to someone) is " oh sorry, there is an outage in your area, nothing we can do" im reading this forum more and more every day and more and more regreting switching to BY, but saying that i was on AOL 56k b4 so its no so bad, and like i said in another post, i can live with 256 upstream, if thats wat i get, well past few days its been spot on, apart and i live in bristol also (think bristol is bad for upstream congestion?)