Re: Marks and Spencer - incompetent web design muppets
 

all links work for me on IE 6.

Re: Marks and Spencer - incompetent web design muppets
 

Don't be silly, practically every computer has IE installed and not many people don't use it.

I use Firefox for 99.9% of my web browsing, and if a site doesn't work properly, I just open IE and use that. Hardly apocalyptic, is it? Though I do prefer Firefox.

Re: Marks and Spencer - incompetent web design muppets
 

How's it silly? I prefer to do business with companies that I know can do a thorough, professional job. The proof of the pudding's in the eating ... I went elsewhere as a result of this, do you think I'm the only one? There are some real Firefox obsessives out there. :D

Anyway, I had a reply from them:



Should I write back and ask them to correct 'Chistmas' as well? :D

Re: Marks and Spencer - incompetent web design muppets
 

ha ha ha, your going to order your cake from someone else because M&S cant follow the W3C standards or spell.

I'm sure that when they manage to achieve both of these actions the cake will taste better as well. :rolleyes:

Re: Marks and Spencer - incompetent web design muppets
 

My, you're sore this evening Gary. Got bitten on the bum by a passing troll did we?

Re: Marks and Spencer - incompetent web design muppets
 

:confused:

my point was, if they supply the cake you want, why let a web site cause you to change your order?.

Nose Face Spite Cut?

Re: Marks and Spencer - incompetent web design muppets
 

Not really, my point really is, you have more than one browser on your PC, there is more than one browser out there. Firefox pwns most browsers especially IE6, so what? It still works properly in other browsers, TBH, I think whilst it's annoying the site doesn't work in one browser, you could easily just use another without causing a fuss out of seemingly nothing. Not many people use firefox anyway and how many of them would a) want to buy a cake from M+S, b) find it doesn't work in Fx and c) care enough to boycott them and send a moaning email about it... To be honest, IMHO I think you're over-reacting slightly.

And in any case, it all works on my version.

Re: Marks and Spencer - incompetent web design muppets
 

my thoughts entirely.

Seems like its you Chris thats being the troll bitting people on the bum ;)

Re: Marks and Spencer - incompetent web design muppets
 

Confirmed .. Opera 8.5 navigated all of the site. Spelling was still bad though !! :p:

Re: Marks and Spencer - incompetent web design muppets
 

I think it has more to do with the unprofessional image M&S gives to its web customers than the loss of any particular sales. What they are saying to FF users is "our web site has been poorly constructed", so you draw your own conclusions about the company.

(BTW I can recommend FF's open page in IE extension)

Re: Marks and Spencer - incompetent web design muppets
 

And so do I (although I use Netscape 7.2).

However when I run IE I immediately run Adaware after it and clear out all the crap that turns up on my system which *doesn't* appear when I use Netscape.

Re: Marks and Spencer - incompetent web design muppets
 

I actually sort of agree with Chris. M&S (as with ALL companies who trade on the web) should ensure that their website is either fully compliant with standards, or at least works with multiple browsers.

I realise that if all browsers were standards compliant, then making the site standards compliant should ensure the site works correctly on all browsers.

However, I don't think any browser is 100% standards compliant (IIRC, Opera gets closest, but it's far from perfect). That's why people should test their websites on multiple browsers.

Re: Marks and Spencer - incompetent web design muppets
 

I think the same thing.

I don't have a problem with people wanting to use different os's (linux/unix) or different browsers like FF. What really get's me wound up is that its thier choice to use it in the first place and then they wimp and whine that it does not work with everything. I'm sure thier software does the job for them just fine but no need to throw wobbler when it does not.

Don't get me startd on the apple people:mad: :p: :D

No one has any justification to winge about a what a company does because its your choice what you spend your money on so simply go elsewhere. If its too expensive don't log onto a web site and whine just find somewhere else.

Re: Marks and Spencer - incompetent web design muppets
 

I completely agree with Chris on this one.

Marks and Spencers is a huge national company, so why shouldn't they have a website that works with every browser?

Most other companies manage it okay, so why not them? Especially with the increasing number of people moving over to Firefox now.

If i wanted a certain cake from a certain store, and was having problems getting it- i too would inform the comapny to give them the chance to rectify it. After all, how can they fix something they seemingly don't know about?

If you went to the store in person, but the only automatic door was broken at the main entrance, so you had to walk round the backway, would you be happy?
Most of all, how would you know that there was another way in (round the back) if nobody told you?

I bet a lot of people have tried ordering on there, but are not as techie as some people so automatically gave up thinking there was no other way round it.

Re: Marks and Spencer - incompetent web design muppets
 

Because there are more browsers than the big 4 (Safari, all the Linux ones, the minor ones) and to test the site on all of them would be neither economical nor anything otherwise described as frivolous.

There IS a choice of browser, they are catering for the vast majority by writing a site most of the people who load it, will use IE, and the rest will have the knowhow to use IE if FX doesn't work.

Yes, it is a pain, but some people need to get an idea of the perspective involved. :)