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-   -   E-mail and ntlworld.com problems (https://www.cableforum.uk/board/showthread.php?t=36981)

xathras 21-10-2005 10:08

Re: E-mail and ntlworld.com problems
 
for those that don't know the web address for service status away from ntlworld.com website here it is.

http://www.ntl-isp.ntl.com/ServiceStatus/

You will notice the fault reported for broadband customers for email as well as NTLWORLD.COM, there also seems to be some ongoing maintenance.

Machineage 21-10-2005 10:23

Re: E-mail and ntlworld.com problems
 
Completely beyond a joke now.... :confused:

No email for two days - and our friends overseas are TOTALLY useless. Anyone any idea how to reach TS in the UK????

fatnose12 21-10-2005 10:54

Re: E-mail and ntlworld.com problems
 
The last time I had cause to call customer service, I politly asked to be put through to someone in England who understood what they were talking about, and hey presto I got through to someone in England, who knew nothing of what he was talking about, only goes to show that NTL employ technical incompetents on 2 continents.

And still no Email........

RogerL 21-10-2005 10:58

Re: E-mail and ntlworld.com problems
 
I'm connecting to the email servers okay now - but there was no email to download which is quite remarkable as I normally get best part of 100 emails a day on my NTL addresses and I haven't been able to access them since Wednesday !

andyl 21-10-2005 11:06

Re: E-mail and ntlworld.com problems
 
It came up, it went down.

Not a lot of point moaning about TS though is there? What can they do given this would appear to be a national fault and not to do with individual accounts? :confused: I've not bother calling.

savalas 21-10-2005 11:08

Re: E-mail and ntlworld.com problems
 
Seems to be ok now.. (southampton area here)

xathras 21-10-2005 19:52

Re: E-mail and ntlworld.com problems
 
Quote:

Originally Posted by andyl
This is getting beyond a joke. Anyone at NTL have an estimated fix time?
__________________


Email is a benefit not an integral part of the service apparently, so don't hold your breath.


actually you will find email is part of the service since this is including in the T&C's.

NormCash 21-10-2005 19:55

Re: E-mail and ntlworld.com problems
 
As of about 7:45pm, it seems to be down again. Well, it is here in Glasgow anyway. :rolleyes:
__________________

Ah...a development.

It seems that outgoing email is getting through, but incoming isn't.

Angua 21-10-2005 20:38

Re: E-mail and ntlworld.com problems
 
All mine are getting through if somewhat slowly and with claims of "unable to connect to ntlworld.com" by my e-mail? :shrug: But no NTL Home page!

nffc 21-10-2005 21:20

Re: E-mail and ntlworld.com problems
 
I can send no probs through smtp.ntlworld.com, don't have an ntl email to POP3 test though.

homealone 21-10-2005 21:23

Re: E-mail and ntlworld.com problems
 
working here atm - in and out, but it was broken earlier :)

Chris W 21-10-2005 21:43

Re: E-mail and ntlworld.com problems
 
glad to see ntl have employed someone with good typing skills to keep the server status page upto date...

paul11974 21-10-2005 21:46

Re: E-mail and ntlworld.com problems
 
cant get ntlworld.com and i keep getting the same emails over and over again

MovedGoalPosts 21-10-2005 21:48

Re: E-mail and ntlworld.com problems
 
Quote:

Originally Posted by Chris W
glad to see ntl have employed someone with good typing skills to keep the server status page upto date...

How can you see a server status page when the server is dead :confused:

Chris W 21-10-2005 21:49

Re: E-mail and ntlworld.com problems
 
Quote:

Originally Posted by Rob C
How can you see a server status page when the server is dead :confused:

see post number 31 ;)

Or indeed... the link at the bottom of our forum :p:


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