Re: SteamPowered.com
 

Thanks, it works fine on that one, the problem is that currently I have to set different proxies for different sites, its a real pain in the...

One for my Cogent server, one for Shacknews, one for steam, one for betanews etc etc..

Re: SteamPowered.com
 

It is probably the network owners, "Limelight Networks", rather than Valve themselves who have instigated the block.
http://www.dnsstuff.com/tools/whois.ch?ip=69.28.175.115

Re: SteamPowered.com
 

just tried some proxies and steampowered website loads but forums doesnt :S

Re: SteamPowered.com
 

simbr, you might have something there, Shacknews is on that network too by the looks of it.

Re: SteamPowered.com
 

Ian, any luck with NTL yet? I'm deffo ringing this evening.

Re: SteamPowered.com
 

Nope, I told the executive office about steampowered.com on the 14th of September, still nothing has been done, I was told Valve were blocking NTL customers - Valve have since denied this - it still doesn't work, neither does shacknews.com which appears to be on the same network (LLNW)

To say I'm sick of the poor service is an understatement, please do ring them and raise a reponsetek form, but I imagine they will ignore like they have been ignoring everyone else from steampowered.com that has complained.

Re: SteamPowered.com
 

the executive office is either ill informed about how these proxies affect things or they been ignorant and passing the buck, either way the future doesnt look rosy for us.

Re: SteamPowered.com
 

Steampowered.com and Shacknews.com are back working correctly on Poplar tonight !


hurrah !

Re: SteamPowered.com
 

Ah yes, of course, everyone at ntl is 'ignoring' complaints, just like they always do :erm:

oh hang on ... they are working now ... obviously someone missed the order to ignore the problem. Then again, maybe it wasn't an ntl problem at all ...... :cool:

Re: SteamPowered.com
 

ignored is probably the wrong way of putting it Paul, slow is more appropriate :)

Steampowered is now working on my normal Luton proxy (cache server 6 I think it was!)

:D

I hope its working for everyone now...

Re: SteamPowered.com
 

10 days from first reported, yep I'd say ignored, or perhaps more correctly, acknowledged - then ignored.

In fact, if you knew the history of my complaint (ask Mick) then ignored is quite a polite way of putting it !

Anyhow they are working now :)

Re: SteamPowered.com
 

Cheers for everyone's efforts :)

Re: SteamPowered.com
 

good news lets hope it stays this way :)

Re: SteamPowered.com
 

In a large Company 10 days is not a very long time - it was never "ignored". There is a large difference between ignoring a problem, and not being organised enough to actually deal with it. :)

Re: SteamPowered.com
 

ntl Statement Regarding proxy issues:-

http://www.cableforum.co.uk/board/sh...ad.php?t=35790

To keep the discussion flowing in one single thread - this one is now closed - Please use the above thread for further recent proxy issues discussion. Thanks. :)