Re: Smart TV tuning issue?
 

We are not 100% sure in this case, but a BT Hub is the internet router, not a TV box. A BT TV box is separate from the hub, similar to a V6 it sits between that and the TV. That's why any advice needs to know if it is a BT TV box involved.

https://www.bt.com/help/broadband/ma...lp-for-bt-hubs

Re: Smart TV tuning issue?
 

As I said I don't know what it is. However the TV will need to be told the source of the signal, what ever that may be. My Samsung never finds any sort signal with out being told what that source is . My LG does but I didn't set that one up and haver never looked at it's setting. With a if it ain't broke don't fix it, attitude :D

Re: Smart TV tuning issue?
 

Tell then to get a Manhattan Aero and be done with terrestrial

---------- Post added at 13:19 ---------- Previous post was at 13:18 ----------

specifically this one haha

https://www.amazon.co.uk/dp/B0G4XCBQ...v_ov_lig_dp_it

---------- Post added at 13:23 ---------- Previous post was at 13:19 ----------

Have we even ascertained the model number of this TV ? how about the manual ? do they have it ?

Looked back and I still do not see. The TV will tell them in settings somewhere. We are on page 3 of total guesswork

Re: Smart TV tuning issue?
 

Nice, but it doesnt seem to support Paramount+ or Now TV.

Re: Smart TV tuning issue?
 

Aren't they freely boxes? I know they do produce them , hence why I say + now or some other means :D

Re: Smart TV tuning issue?
 

Yes, they are Freely boxes, and also have apps like Disney+, Netflix, Prime etc, but not the two I mentioned. :)

Re: Smart TV tuning issue?
 

This looks like a licensing thing with Sky I guess. They are not listed on the PLEIO either (another freely box)

The reason I pointed to that is it does away with the need for tuning which would solve the issue of this thread

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Actually the PLEIO appears to be an android box with freely so best of both worlds for £99 so it will do now and paramount +. Which does bring the question why can it not be downloaded to android

---------- Post added at 14:52 ---------- Previous post was at 14:51 ----------

https://www.amazon.co.uk/Netgem-Chan.../dp/B0FLZ7Z498

Re: Smart TV tuning issue?
 

TiVo OS is a budget platform which attracts the likes of Bush TV and Manhattan Aero - but it comes with drawbacks such as lack of apps like Sky’s NOW, Apple TV, Discovery+ and Paramount+. These streaming companies just won't give priority to developing their apps for this small platform.

Re: Smart TV tuning issue?
 

I'm not sure tuning is the issue of this thread - however the TV is set up, if it worked with the previous TV it should work with a new one. Buying a new set top box doesn't solve the fundamental issue which may be tuning if an aerial is appropriately connected, but may be the connexion of an existing set top box. If it is tuning, then tuning is the answer.:)

Re: Smart TV tuning issue?
 

People are trying to help, but there is insufficient information to accurately diagnose the issue…

Re: Smart TV tuning issue?
 

The main issue of this thread is we only know a Samsung TV will not show channels via the aerial and that is it. Everything is guesswork and conjecture I simply offered a solution that bypassed all the noise

Re: Smart TV tuning issue?
 

I've been away for a few days, apparently BT sent him a new 'box' and now everything works perfectly.

No idea what the 'box' is, or why the 'dumb' TV would work on the old one but the 'smart' one wouldn't.

Technology . . . :shrug:

Re: Smart TV tuning issue?
 

The problem is that some people see "idiot proof" as a challenge… :ninja:

When all else fails, RTFM….

Re: Smart TV tuning issue?
 

He has EE TV not serviced by an aerial at all I believe and I think would have just needed his tv turned onto the relevent HDMI Channel

---------- Post added at 16:18 ---------- Previous post was at 16:15 ----------

Upon looking it is a clever box and can run Aerial and internet TV services together allowing recording 2 channels at once but still I think connects via HDMI

Re: Smart TV tuning issue?
 

Oh if only instruction manuals were still of any use in these days of 'suck it and see'