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-   -   Tivo V6 : Virginmedia huge outage (https://www.cableforum.uk/board/showthread.php?t=33713478)

djs2202 22-08-2025 19:03

Re: Virginmedia huge outage
 
Quote:

Originally Posted by SnoopZ (Post 36201537)
Make sure you have registered for some compensation when doing the service status check.

Yep, have done that.

nashville 25-08-2025 15:36

Re: Virginmedia huge outage
 
Quote:

Originally Posted by SnoopZ (Post 36201197)
Just switched on my TV and all channels are garbled mess, can't even log into my account.

Anyone else affected here?

https://downdetector.co.uk/status/virgin-media/

https://www.thesun.co.uk/money/36316...ia-out-issues/

All ok here in Glasgow

Itshim 25-08-2025 15:59

Re: Virginmedia huge outage
 
Problems getting to anything to do with my account. Ongoing issue, in to 3rd week. it seems don't have an account with virgin. Strange they are taking monies from my bank!

Paul 25-08-2025 17:04

Re: Virginmedia huge outage
 
Stop paying, they'll soon find the account then ...

ozsat 25-08-2025 17:10

Re: Virginmedia huge outage
 
They changed the login procedure a few weeks ago and you can't login until you switch over.

Quote:

Originally Posted by Itshim (Post 36201654)
Problems getting to anything to do with my account. Ongoing issue, in to 3rd week. it seems don't have an account with virgin. Strange they are taking monies from my bank!


Itshim 25-08-2025 17:29

Re: Virginmedia huge outage
 
Quote:

Originally Posted by ozsat (Post 36201656)
They changed the login procedure a few weeks ago and you can't login until you switch over.

Yes however it's something that I and it appears quite a few others(according to the agent) can't do. You go to register, enter e mail and password, it can't confirm. Use another way, says its will send confirmation to e mail. That never arrives :shocked: it is a reported incident.
Need to add that I had it the past followed the new login. This all started at the same time a broad band problems. However it's been flaky since the change over.


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