Cable Forum - General Latest boxes

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cheekyangus

11-03-2022 10:05

Re: Latest boxes

Quote:

Originally Posted by BenMcr (Post 36116313)

Currently you'll get another TiVo.

Thought that was only the case if you didn't have VM Broadband as V6/TV360 don't have built-in internet access?

BenMcr

11-03-2022 10:34

Re: Latest boxes

All TiVo faults are like for like swaps at the moment, there isn't currently a swap out to V6 as there was before Covid hit.

cheekyangus

11-03-2022 14:10

Re: Latest boxes

Quote:

Originally Posted by BenMcr (Post 36116343)

All TiVo faults are like for like swaps at the moment, there isn't currently a swap out to V6 as there was before Covid hit.

Thanks, BenMcr

Itshim

11-03-2022 18:36

Re: Latest boxes

Quote:

Originally Posted by BenMcr (Post 36116343)

All TiVo faults are like for like swaps at the moment, there isn't currently a swap out to V6 as there was before Covid hit.

And if it was a V6 do you get another ?

BenMcr

11-03-2022 19:00

Re: Latest boxes

Quote:

Originally Posted by Itshim (Post 36116386)

And if it was a V6 do you get another ?

Yes. Any move from V6 to 360 isn't triggered by a fault. It's always a separate request.

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