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-   -   Virgin Media - Above Inflation Rises from 1st February (https://www.cableforum.uk/board/showthread.php?t=33701724)

Hugh 16-11-2015 11:05

Re: Virgin Media - Above Inflation Rises from 1st February
 
Quote:

Originally Posted by Ignitionnet (Post 35808164)
I'm sure people are thrilled at the prospect of paying more. I'm sure people will complain.

How many actually do something about it is of course quite different.

I'm not sure how scientific or reliable a poll prefaced by:



is.

That's along the lines of the Nat's polling questions, like
Quote:

Do you want a proud independent country which will be kind to children and puppies, or would you rather be a lickspittle toady second-class subservient lackey to the baby-eating Sassenach Tory war-mongering oppressors of all we hold dear in our brave Scottish hearts*
*slight exaggeration for effect ;)

Ignitionnet 16-11-2015 11:20

Re: Virgin Media - Above Inflation Rises from 1st February
 
Quote:

Originally Posted by Hugh (Post 35808170)
That's along the lines of the Nat's polling questions, like

*slight exaggeration for effect ;)

I think 'slight' should've been emboldened. It really was slight.

Stephen 16-11-2015 12:44

Re: Virgin Media - Above Inflation Rises from 1st February
 
Quote:

Originally Posted by Mr K (Post 35807759)
What letter ?- it'll be a month before VM inform their customers ; they' ll hope its buried in Xmas mail. This rise has been reported on the MSE site. Customers get to know last to give them as little time as possible to react.

I got a letter on Saturday stating that in FEbruary my monthly payments will be going up by £3.99 that will take me to about £112 a month.

JPAC 16-11-2015 15:20

Re: Virgin Media - Above Inflation Rises from 1st February
 
:eek:


Do VM send the notification by snail mail because their email can't be relied on?

Mr K 16-11-2015 15:28

Re: Virgin Media - Above Inflation Rises from 1st February
 
Quote:

Originally Posted by Stephen (Post 35808184)
I got a letter on Saturday stating that in FEbruary my monthly payments will be going up by £3.99 that will take me to about £112 a month.

I haven't got one, last time I didn't get a letter until a month after it had been widely reported.

p.s. £112 a month ! Is that the full adult package ? ;)

Gavin-D 16-11-2015 15:35

Re: Virgin Media - Above Inflation Rises from 1st February
 
Quote:

Originally Posted by JPAC (Post 35808200)
:eek:


Do VM send the notification by snail mail because their email can't be relied on?

I've never had an email saying the price is going up in the 7 years I have been a customer only ever get them by post

1701-e 17-11-2015 08:25

Re: Virgin Media - Above Inflation Rises from 1st February
 
Ring them... rang for my parents and actually got a price reduction without changing any services. This the day after their BB went up to 70mb!

JPAC 17-11-2015 12:24

Re: Virgin Media - Above Inflation Rises from 1st February
 
Quote:

Originally Posted by Gavin-D (Post 35808207)
I've never had an email saying the price is going up in the 7 years I have been a customer only ever get them by post

My post was to highlight VM's poor email service at the moment. Got my letter today, bill going up £3.49 every month from Feb. On checking an email about VM's past bills;
An error occurred during a connection to ebill2.virginmedia.com:443.
Cannot communicate securely with peer: no common encryption algorithm(s).
(Error code: ssl_error_no_cypher_overlap)

An error box that takes at least a dozen tries to get rid of.


Posted today also UK inflation rate remains negative
The UK's inflation rate as measured by the Consumer Prices Index remained at -0.1% in October, figures show.

So, just need to know when to contact VM either to cancel or haggle, any advice?

Edit, the letter says you have until 31 December to change or cancel your package without paying any cancellation fees.

23prince 17-11-2015 12:28

Re: Virgin Media - Above Inflation Rises from 1st February
 
Quote:

Originally Posted by Mr K (Post 35808202)
I haven't got one, last time I didn't get a letter until a month after it had been widely reported.

p.s. £112 a month ! Is that the full adult package ? ;)

You could have got out in that case. It's 30 days notice before from VM not just what the media churn out.

I never got told at all. I am not sure if I should just ring up and can it because this area is rubbish.

jungleguy 17-11-2015 21:06

Re: Virgin Media - Above Inflation Rises from 1st February
 
I normally dread Christmas..... I put all my friends and family on mates rates way back, and they would moan like mad how expensive VM had become over Xmas diner. Fortunately they have all cancelled and gone to Sky or BT for a better deal.

knack 21-11-2015 06:57

Re: Virgin Media - Above Inflation Rises from 1st February
 
Quote:

Originally Posted by jungleguy (Post 35808465)
I normally dread Christmas..... I put all my friends and family on mates rates way back, and they would moan like mad how expensive VM had become over Xmas diner. Fortunately they have all cancelled and gone to Sky or BT for a better deal.

You must have a big dining table!

Pea-Pod 23-11-2015 16:41

Re: Virgin Media - Above Inflation Rises from 1st February
 
Just got dreaded letter; £3.99 increase from February. It's like a merry-go-round at this time of the year. Last year I did manage to get a reduction, but I'm not even sure I can be bothered to ring them this year...(or at least my mood needs to improve before I do...)

I've been a customer through Nynex, Cable & Wireless, NTL and now Virgin Media - is it now time to fish in the competitors waters?

I hate the line-rental charge. I actually have the damn thing plugged out to avoid all the nuisance calls. The people who I know and would want to get in touch with me have my mobile number. Is there anyway you can have the line-rental removed from your package?

Also if you just want the bare minimum...i.e. cheapest broadband only, no TV, phone packages or extras how much would that be per month?

pip08456 23-11-2015 21:25

Re: Virgin Media - Above Inflation Rises from 1st February
 
Quote:

Originally Posted by Pea-Pod (Post 35809511)
Just got dreaded letter; £3.99 increase from February. It's like a merry-go-round at this time of the year. Last year I did manage to get a reduction, but I'm not even sure I can be bothered to ring them this year...(or at least my mood needs to improve before I do...)

I've been a customer through Nynex, Cable & Wireless, NTL and now Virgin Media - is it now time to fish in the competitors waters?

I hate the line-rental charge. I actually have the damn thing plugged out to avoid all the nuisance calls. The people who I know and would want to get in touch with me have my mobile number. Is there anyway you can have the line-rental removed from your package?

Also if you just want the bare minimum...i.e. cheapest broadband only, no TV, phone packages or extras how much would that be per month?

http://www.broadbandchoices.co.uk/gu...out-phone-line

MrB 24-11-2015 12:06

Re: Virgin Media - Above Inflation Rises from 1st February
 
Had my letter yesterday, a £4.99 a month rise here (currently on Mates Rates - XL TV/Phone/100MB BB - £47 per month plus Line Rental Saver covering the line). Will any of this rise be the line rental increase as I have the line rental saver? It is annoying that it doesn't tell you what elements of the package have actually gone up (not as annoying as, come February, a 20%+ rise in a year though :mad:!!).

Kushan 24-11-2015 12:21

Re: Virgin Media - Above Inflation Rises from 1st February
 
Quote:

Originally Posted by MrB (Post 35809704)
Had my letter yesterday, a £4.99 a month rise here (currently on Mates Rates - XL TV/Phone/100MB BB - £47 per month plus Line Rental Saver covering the line). Will any of this rise be the line rental increase as I have the line rental saver? It is annoying that it doesn't tell you what elements of the package have actually gone up (not as annoying as, come February, a 20%+ rise in a year though :mad:!!).

As far as I know, the line rental Saver means you've paid your line rental so the increase has nothing to do with it.

Phone them up, you can get the price down to less than the rise.


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