Re: Virgin Mobile systems downtime till Monday 30th March
 

I have just had another look at my usage, bearing in mind that the system is not working, but every day I get another page added to my usage and it's exactly the same as all the others except that 2nd April appears quiite a number of time on each page. What the hell is going on here!

Re: Virgin Mobile systems downtime till Monday 30th March
 

Still not working properly here either I wonder if they are sorting it all out any time soon.

Re: Virgin Mobile systems downtime till Monday 30th March
 

I gave them an absolute roasting on Twitter about it and they said they were passing my feedback onto the team responsible for the site and they apologised about the difficulties that I had been having with it. I think if they don't get it sorted anytime soon I will be finding out the CEO address for Mobile side and writing them an email of complaint.

If it wasn't so late still, I'd be saying this is an elaborate April Fools joke. If it is, then it is damn well not funny.

Re: Virgin Mobile systems downtime till Monday 30th March
 

It's still not working. Some upgrade!:mad::mad::mad::mad::mad::mad:

Re: Virgin Mobile systems downtime till Monday 30th March
 

I'm seriously thinking about calling their leaving us line and giving them an absolute roasting over this. Not good enough.

Re: Virgin Mobile systems downtime till Monday 30th March
 

Its working for me. The only problem I have found is when trying to look at a second phone when it acts up. The bit on the left where they list the individual phones seems to be very erratic in the way it works and tries to make you login again and then complains you are already logged it.

Consider it work in progress but perseverance does give you what you want.

Re: Virgin Mobile systems downtime till Monday 30th March
 

I doubt they would see online account access as a reason for letting you leave. There is their app and also CS if you need to check your account.

It isn't life or death surely. Yes its annoying but I'm not all that bothered.

Re: Virgin Mobile systems downtime till Monday 30th March
 

I have apparently £77 pounds worth of charges, had to make an online payment called up and nobody can see what it is or why!