Cable Forum - General Cab with Bent Roof.

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- Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)

- - General : Cab with Bent Roof. (https://www.cableforum.uk/board/showthread.php?t=33699851)

Milambar

02-02-2015 08:32

Re: Cab with Bent Roof.

Having read through those OFCOM proposed regulations, I don't really see how they can call that 'simplifying'.

Currently you just look up the call cost, per minute. Be that with BT or with VM or wherever.

If the regulations are imposed as they seem to be written, you will have to find out the 'service charge' from the company providing the service, and then look up a seperate 'access charge' from your own telecoms provider, then add them together...

This is not simplifying IMHO, and will lead to confusion with a lot of people.

Taf	02-02-2015 12:06

Re: Cab with Bent Roof.

Quote:

Originally Posted by Kushan (Post 35756707)

Why would it? They have absolutely nothing to gain from that.

They lose money on 0800 but make money on 0845?

Our local GP went to 0870, but 0800 for test results.

Then the test results service went to an 0870 number, and most boycotted it, preferring to join the long queues every day from 11:30 to 12:00 to get their results.

Rumour has it that their number will soon be an 03** number.

Kushan

02-02-2015 12:12

Re: Cab with Bent Roof.

Quote:

Originally Posted by Taf (Post 35756761)

Yes but this has always been the case, why would mobile operators making 0800 free as well have any impact?

horseman

02-02-2015 17:48

Re: Cab with Bent Roof.

Quote:

Originally Posted by Taf (Post 35756389)

I wonder if 789 from a Virgin mobile will get me through to Virgin Media faults?

150 does on my payg Virgin Mobile?

Taf	02-02-2015 18:15

Re: Cab with Bent Roof.

Quote:

Originally Posted by horseman (Post 35756848)

150 does on my payg Virgin Mobile?

I shall try that! Thanks! :D

Taf	02-02-2015 20:30

Re: Cab with Bent Roof.

Quote:

Originally Posted by Taf (Post 35755065)

Our local bashed cabinet was replaced on Wednesday, and yesterday our phone service was returned. Three and a half days...

I tried to report the line as dead on Thursday.... but woke to found our internet connection dead too. Our close neighbours also had dead VM phone lines, so a £1.50 call to a VM 0800 number to get it sorted.

VM forum told me to check with 150 that the telephone downtime was reimbursed. It hadn't, so a manual refund was done, Ditto for the BB downtime. And I was refunded the 0800 phone call.

And for some reason I was offered £3 off for the next 6 months. Glad of it. :)

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